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Client Manager Jobs in Rochester Hills, MI (NOW HIRING)

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Client Manager information

See Rochester Hills, MI salary details

$30.4K

$60.8K

$98.5K

How much do client manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for client manager in Rochester Hills, MI is $60,844.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $71,800.00 per year, depending on experience, location, and employer.

What does a client manager do?

A Client Manager is responsible for maintaining and growing relationships with an organization’s clients. They serve as the main point of contact, ensuring clients' needs are met and addressing any issues or concerns. Their duties often include managing client accounts, communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. The goal of a Client Manager is to foster client satisfaction and loyalty, ultimately contributing to the company’s growth.

What are some common challenges client managers face when handling multiple client accounts simultaneously?

Client Managers often juggle several client accounts at once, which can present challenges such as managing competing priorities, ensuring consistent communication, and meeting diverse expectations. Time management and organization skills are crucial, as is the ability to quickly adapt to different client needs and industry sectors. Building strong relationships with both clients and internal teams helps mitigate misunderstandings and ensures deadlines and deliverables are met. Regular check-ins, clear documentation, and proactive problem-solving are key strategies to successfully navigate these challenges.

What are the key skills and qualifications needed to thrive as a client manager, and why are they important?

To excel as a Client Manager, you need strong relationship-building, account management, and negotiation skills, typically supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is commonly required. Exceptional communication, problem-solving abilities, and emotional intelligence help you stand out when managing client expectations and fostering loyalty. These skills and qualities are crucial for maintaining client satisfaction, growing business accounts, and ensuring long-term partnerships.

What is the difference between Client Manager vs Account Executive?

AspectClient ManagerAccount Executive
Primary RoleMaintains client relationships, ensures client satisfaction, manages ongoing accountsGenerates new business, acquires new clients, presents products/services
Required SkillsCustomer service, communication, relationship managementSales, negotiation, presentation skills
Work EnvironmentLong-term client engagement, account management teamsSales pitches, client meetings, prospecting
Industry UsageCommon in consulting, marketing, techCommon in sales, advertising, tech

While both roles involve client interaction, a Client Manager focuses on maintaining and growing existing client relationships, ensuring satisfaction and retention. An Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or job search focus.

How do I become a client manager?

To become a client manager, typically one needs a bachelor's degree in business, marketing, or a related field, along with experience in customer service or sales. Strong communication, relationship management skills, and proficiency with CRM software are important. Gaining relevant certifications, such as Certified Client Management Professional (CCMP), can also enhance prospects.

Is a client manager a good job?

A client manager is a professional responsible for maintaining client relationships, ensuring customer satisfaction, and supporting business growth. The role often requires strong communication, problem-solving skills, and familiarity with customer management tools. It can offer stable employment and opportunities for advancement in various industries.

What is the role of a client manager?

A client manager is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring their satisfaction. They coordinate communication between clients and internal teams, often using CRM tools, and work to retain clients and identify opportunities for account growth.
More about Client Manager jobs

What are the most commonly searched types of Client jobs in Rochester Hills, MI?

The most popular types of Client jobs in Rochester Hills, MI are:

What cities near Rochester Hills, MI are hiring for Client Manager jobs?

Cities near Rochester Hills, MI with the most Client Manager job openings:

Client Manager jobs near you
Infographic showing various Client Manager job openings in Rochester Hills, MI as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $60,844 per year, or $29.3 per hour.

Senior Client Manager - Construction

Jobtailor

Bloomfield Hills, MI • On-site

$100 - $125/hr

Other

Posted yesterday

New

Job description

Responsibilities
  • Manage and service a portfolio of Property & Casualty clients
  • Deliver tailored risk management and insurance solutions
  • Serve as the primary client contact and provide strategic guidance
  • Oversee service delivery and lead client strategy, including coverage design, renewals, and retention initiatives
  • Assess client risk exposures and design appropriate insurance programs
  • Market accounts to carriers, compile underwriting information, and negotiate terms
  • Support day-to-day servicing, including endorsements, certificates, billing, and coverage inquiries
  • Ensure client deliverables are accurate, timely, and compliant
  • Prepare proposals, stewardship reports, and client communications
  • Monitor service execution and proactively resolve issues
  • Collaborate with Sales, Client Executives, and internal teams to support growth and retention
  • Support new client onboarding and integration
  • Maintain relationships with carrier partners and internal stakeholders
  • Support upsell and cross-sell opportunities
  • Participate in special projects, initiatives, and process improvements
  • Contribute to team training and development
  • Identify workflow and service delivery improvements
  • Stay current on industry trends, carrier appetites, and market conditions
  • Promote best practices and operational excellence
  • Drive client retention and satisfaction
Requirements
  • Property & Casualty License
  • 5–10+ years of commercial lines experience
  • Prior client management experience in Property & Casualty
  • Strong relationship management and communication skills
  • Ability to work independently and execute effectively
  • College degree or equivalent professional experience (preferred)
  • Advanced industry designations or certifications (preferred)
  • Experience in complex or large client environments (preferred)
Core Competencies

Demonstrates expertise in managing Property & Casualty client portfolios, delivering tailored risk management solutions, and ensuring compliance and accuracy in service delivery. Strong relationship management and communication skills are essential for driving client retention and satisfaction.

Highest-signal resume keywords
  • Property & Casualty License
  • Commercial Lines Experience
  • Client Management Experience
  • Relationship Management Skills
  • Advanced Industry Designations
Hard Skills
  • Risk Management
  • Insurance Solutions
  • Coverage Design
  • Underwriting Information Compilation
  • Negotiation Skills
  • Client Onboarding
  • Service Delivery Improvement
  • Proposal Preparation
  • Stewardship Reporting
  • Market Analysis
Soft Skills
  • Communication Skills
  • Independent Execution
  • Problem-Solving
  • Collaboration
  • Team Development
Certifications & Qualifications
  • Advanced Industry Designations
Industry Keywords
  • Property & Casualty
  • Client Retention
  • Service Delivery
  • Risk Exposure Assessment
  • Carrier Relationships
  • Market Conditions
  • Operational Excellence
  • Client Satisfaction
  • Cross-Sell Opportunities
  • Workflow Improvements
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