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Client Manager Jobs in Chesterfield, MI (NOW HIRING)

Key Bank

Sr Client Manager, Middle Market

Southfield, MI · On-site

$69K - $105K/yr

Partner with internal stakeholders to address complex client needs * Make timely, risk-aware decisions and take ownership of outcomes * Set clear objectives, define priorities, and manage time ...

Keybank

Sr Client Manager, Middle Market

Southfield, MI · On-site

$69K - $105K/yr

Partner with internal stakeholders to address complex client needs * Make timely, risk-aware decisions and take ownership of outcomes * Set clear objectives, define priorities, and manage time ...

ClickOrlando

Client Experience Manager

Detroit, MI · On-site

Detroit, MI Description The Client Experience Manager leads a high-performing team of Client Experience Account Managers and a Digital Solutions Planner to drive client satisfaction, retention, and ...

Ameriprise Financial

Client Relationship Manager

Troy, MI · On-site

$50K - $65K/yr

The Client Relationship Manager is the face of the practice. Clients will rely on this role to respond to them in a timely manner and help them with all service-related questions. Responsibilities:

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Client Manager information

See Chesterfield, MI salary details

$30.9K

$62K

$100.3K

How much do client manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for client manager in Chesterfield, MI is $61,994.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $73,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client manager, and why are they important?

To excel as a Client Manager, you need strong relationship-building, account management, and negotiation skills, typically supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is commonly required. Exceptional communication, problem-solving abilities, and emotional intelligence help you stand out when managing client expectations and fostering loyalty. These skills and qualities are crucial for maintaining client satisfaction, growing business accounts, and ensuring long-term partnerships.

What does a client manager do?

A Client Manager is responsible for maintaining and growing relationships with an organization’s clients. They serve as the main point of contact, ensuring clients' needs are met and addressing any issues or concerns. Their duties often include managing client accounts, communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. The goal of a Client Manager is to foster client satisfaction and loyalty, ultimately contributing to the company’s growth.

What is the difference between Client Manager vs Account Executive?

AspectClient ManagerAccount Executive
Primary RoleMaintains client relationships, ensures client satisfaction, manages ongoing accountsGenerates new business, acquires new clients, presents products/services
Required SkillsCustomer service, communication, relationship managementSales, negotiation, presentation skills
Work EnvironmentLong-term client engagement, account management teamsSales pitches, client meetings, prospecting
Industry UsageCommon in consulting, marketing, techCommon in sales, advertising, tech

While both roles involve client interaction, a Client Manager focuses on maintaining and growing existing client relationships, ensuring satisfaction and retention. An Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or job search focus.

What are some common challenges client managers face when handling multiple client accounts simultaneously?

Client Managers often juggle several client accounts at once, which can present challenges such as managing competing priorities, ensuring consistent communication, and meeting diverse expectations. Time management and organization skills are crucial, as is the ability to quickly adapt to different client needs and industry sectors. Building strong relationships with both clients and internal teams helps mitigate misunderstandings and ensures deadlines and deliverables are met. Regular check-ins, clear documentation, and proactive problem-solving are key strategies to successfully navigate these challenges.

How to become a client manager?

To become a client manager, typically one needs a bachelor's degree in business, marketing, or a related field, along with experience in customer service or sales. Strong communication, relationship management skills, and proficiency with CRM software are important. Gaining relevant certifications or training can also enhance job prospects.

Is a client manager a good job?

A client manager is a professional responsible for maintaining client relationships, ensuring customer satisfaction, and supporting business growth. The role often requires strong communication, problem-solving skills, and familiarity with customer management tools. It can offer stable employment and opportunities for advancement in various industries.
More about Client Manager jobs
What cities near Chesterfield, MI are hiring for Client Manager jobs? Cities near Chesterfield, MI with the most Client Manager job openings:
Client Manager jobs near you

Client Manager - Project Risk

Oswald Companies

Bloomfield Hills, MI

$77K - $99K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk?

Oswald Companies seeks goal-driven professionals ready to take their career to the next level.

Job Summary:
Responsible for brokering, administering, and managing Owner Controlled Insurance Programs (OCIP) and Contractor Controlled Insurance Programs (CCIP) for an assigned portfolio of construction projects. Provides expert external support to clients while directing internal support resources as needed. Ensures highquality service delivery, regulatory compliance, and retention of existing business.
A Day in the Life:

Serves as the primary service contact for OCIP/CCIP clients, identifying risk exposures and designing costeffective wrapup insurance solutions tailored to project needs.
Brokers Owner's Interest and projectspecific insurance placements, ensuring appropriate coverage structure, pricing, and carrier alignment.
Reviews construction contracts for insurance requirements and develops draft wrapup manuals, procedures, marketing materials, and supporting documentation.
Evaluates project eligibility and determines wrapup strategies based on project size, scope, risk profile, and financial feasibility.
Oversees contractor enrollment, compliance tracking, documentation review, and communication with all participating parties.
Ensures timely coordination and management of payroll audits, reporting, safety performance metrics, and other program administration components.
Coordinates claims activity with brokers, carriers, adjusters, and thirdparty administrators; assists with investigations, reporting, reserves, and ongoing claim strategy.
Analyzes loss experience, identifies trends, and recommends mitigation strategies to reduce program costs and enhance safety outcomes.
Manages budgets, premiums, collateral requirements, and financial reporting for each wrapup, ensuring accuracy and transparency.
Conducts training for project teams, contractors, and client stakeholders on wrapup processes, expectations, and compliance requirements.
Maintains strong and productive relationships with underwriters, carrier partners, and thirdparty administrators to achieve optimal program results.
Remains current on construction risk trends, carrier appetites, regulatory developments, and wrapup best practices to continuously enhance program performance.
Attains continuing education, coursework, and professional development to strengthen wrapup and construction risk expertise.

What You'll Need:

5-10+ years of experience in wrapup insurance, construction risk management, or related fields.
Prior experience managing OCIP/CCIP programs required.
Prior experience marketing and brokering wrapup insurance coverages preferred.
Comprehensive knowledge of Workers' Compensation, General Liability, and Excess Liability within construction environments.
Strong analytical skills with the ability to interpret loss data, payroll reports, audit results, and contractual language.
Excellent communication skills with the ability to collaborate crossfunctionally and convey complex information clearly.
Proficiency in Microsoft Word, Excel, and PowerPoint.
Bachelor's degree in a related field preferred.
Property & Casualty License required.

Who You Are:

Detailoriented with strong organizational skills and the ability to manage multiple complex projects simultaneously.
Able to think strategically and problemsolve using logic, data, and industry expertise.
Independent, proactive, and capable of managing timesensitive responsibilities with minimal oversight.
Demonstrates a positive attitude and serves as a professional role model in client and team interactions.
Works effectively under pressure and consistently meets deadlines.
Energetic, eager to learn, and committed to ongoing professional development.

Who is Oswald?

Oswald is a 129-year-old company that creates a world of protection around the lives and businesses of our clients.

We are an independent, employee-owned company. So, essentially, you own your own success in a personally and financially rewarding opportunity.

Inclusivity is a priority. We foster an environment of collaboration and belonging where our Employee-Owners thrive on their unique path. Our diverse talent reflects the communities and clients we serve, while driving unmatched risk and insurance innovations.

Our people-first culture and client service excellence have built our reputation of integrity, resourcefulness, and a relentless care for our clients and employees. Don't believe us? Ask your friends, colleagues, and mentors about Oswald. There's a reason Oswald has been named a Top Workplace for nine consecutive years.

What you'll get...

At Oswald, you will have the opportunity to build a long-term career with unlimited growth potential. Aim high, work hard and we'll help you achieve your goals.

At Oswald, you will experience our caring work environment. We care about our Employee-Owners, we care about our customers, and we care about the world around us. Our caring personality comes to life in the form of volunteering in the community. We even give employees paid time off to volunteer with an organization of their choice.

At Oswald, you will achieve a work-life balance. We care about your physical and emotional well-being, so work-life balance is encouraged and practiced. We understand you have a life outside of work, and we want you to live it.

At Oswald, you will have access to a world-class Total Rewards package. We truly value our people, which shows in our compensation, benefits, and perks.

  • In addition to competitive pay, we have designed a performance-based annual incentive program. All employees are eligible to earn a bonus by meeting performance objectives.

  • Comprehensive medical, dental and vision plans and numerous supplemental benefit offerings.

  • Paid time off annually and a sabbatical at every 10-year service anniversary.

  • Ownership in the company in the form of company stock (discretionary profit-sharing and 401(k) match contribution)

  • Assistance with parking expenses, discount programs for area services/experiences, and financial support for professional development and licensure/designations

  • Access to specialized leadership development programming designed to take your career to the next level.

  • And so much more!

To learn more about Oswald, our culture and everything we have to offer, visit us onLinkedIn.

Oswald, a Unison Risk Advisors company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic.

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