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Client Management Executive Jobs (NOW HIRING)

Jobtailor

NY · On-site

$120 - $180/hr

The National Client Executive is accountable for all aspects of the customer experience with ... Manages and negotiates complex performance guarantees. * Drives client conversations around ...

New

NTT DATA, Inc.

$150 - $350/hr

This executive will be accountable for the overall client strategy, revenue growth, P&L management ... Excel at Client Management, with the ability to grow and improve client/customer relationships ...

NTT DATA Services

Client Executive II

Dallas, TX · On-site

$144K - $244K/yr

We are currently seeking a Client Executive II to join our team in Dallas, Texas (US-TX), United ... Excel at Client Management, with the ability to grow and improve client/customer relationships ...

NTT DATA Services

Client Executive II

Dallas, TX · On-site +1

$144K - $244K/yr

We are currently seeking a Client Executive II to join our team in Dallas, Texas (US-TX), United ... Excel at Client Management, with the ability to grow and improve client/customer relationships ...

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Client Management Executive information

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$46.5K

$94.6K

$142.5K

How much do client management executive jobs pay per year?

As of Aug 20, 2026, the average yearly pay for client management executive in the United States is $94,596.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,500.00 and $104,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client management executive?

To thrive as a Client Management Executive, you need expertise in account management, customer relationship building, and a background in business or sales, often supported by a relevant degree. Familiarity with CRM software, data analytics tools, and reporting systems is typically required. Exceptional communication, problem-solving, and negotiation skills help you stand out in managing client expectations and resolving issues. These skills are vital for maintaining strong client relationships, driving business growth, and ensuring customer satisfaction.

How does a client management executive typically collaborate with internal teams to address client needs?

A Client Management Executive frequently works cross-functionally, coordinating with sales, product, and support teams to ensure client satisfaction. They act as the primary liaison, communicating client feedback and requirements to relevant departments, facilitating quick resolution of issues, and aligning internal resources to meet client objectives. This collaborative approach not only ensures a seamless client experience but also fosters trust and long-term partnerships. Regular meetings and proactive communication are essential components of this process.

What is the difference between Client Management Executive vs Account Manager?

AspectClient Management ExecutiveAccount Manager
Primary RoleBuilds and maintains client relationships, ensures client satisfactionManages client accounts, upsells services, and renews contracts
Required SkillsCommunication, relationship management, problem-solvingSales, negotiation, client servicing
Work EnvironmentCustomer-focused, often in sales or client services teamsSales, account management, client support teams

Both roles focus on client interaction but differ in scope. Client Management Executives primarily focus on maintaining relationships and ensuring satisfaction, while Account Managers handle account growth and revenue generation. Understanding these differences helps in choosing the right career path or job search focus.

What does a client management executive do?

A client management executive is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring customer satisfaction. They often coordinate with sales, support, and account teams, utilize CRM tools, and may negotiate contracts to retain and grow client accounts.

What is a client management executive?

A client management executive is responsible for maintaining and strengthening relationships with clients, ensuring their needs are met, and promoting customer satisfaction. They often coordinate with sales, support, and account teams, utilizing communication and negotiation skills to retain clients and identify growth opportunities.

What cities are hiring for Client Management Executive jobs?

Cities with the most Client Management Executive job openings:

What are the most commonly searched types of Client Management jobs?

The most popular types of Client Management jobs are:

What states have the most Client Management Executive jobs?

States with the most job openings for Client Management Executive jobs include:

Client Management Executive jobs near you

Client Management Director

o9 Solutions, Inc.

Fort Worth, TX • On-site

$174.79 - $240.33/hr

Other

Medical, Retirement

Re-posted 13 days ago

Job description

Company Overview

Transforming the Future of Enterprise Planning At o9, our mission is to be the Most Value-Creating Platform for enterprises by transforming decision‑making through our AI‑first approach. By integrating siloed planning capabilities and capturing millions—even billions—in value leakage, we help businesses plan smarter and faster. This not only enhances operational efficiency but also reduces waste, leading to better outcomes for both businesses and the planet. Global leaders like Google, PepsiCo, Walmart, T‑Mobile, AB InBev, and Starbucks trust o9 to optimize their supply chains.


Role Overview

The Client Management Director is the senior accountable owner of the client relationship. You ensure clients derive sustained, measurable value from the o9 platform — deepening adoption, expanding footprint, and positioning o9 as a long‑term strategic partner. You will manage a portfolio of strategic accounts, working closely with client supply chain, IT, and executive leadership to translate o9 capabilities into tangible business outcomes. You will ensure client satisfaction at all stages of the o9 relationship, from initial solution delivery through ongoing strategic growth, while meeting financial and performance targets for the portfolio.


Responsibilities

  • Client Relationship & Executive Engagement: Primary o9 point of contact for client supply chain and IT leadership; trusted advisor at VP and C‑suite level.

  • Executive Business Reviews: Lead quarterly and annual reviews presenting value realized, roadmap alignment, and strategic recommendations.

  • Escalation Management: Own escalations end‑to‑end — triage, coordinate resolution, and communicate proactively throughout.

  • Value Realization & Adoption: Define and monitor client outcome metrics—planning cycle time, MAPE, planner productivity, inventory health—and keep them central to every client interaction. Drive adoption of advanced modules including Agentic AI and the Post‑Game Agent (PGA). Help clients consolidate fragmented data environments and shift planners from manual analysis to exception‑based, AI‑guided workflows.

  • Platform Expertise & Thought Leadership: Maintain hands‑on understanding of o9 supply planning, demand management, IBP, and Agentic AI to credibly advise on configuration, roadmap, and best practices. Guide clients on deploying o9’s AI‑enabled planning capabilities. Provide benchmarks, peer insights, and emerging supply chain planning trends to sharpen client strategic thinking.

  • Commercial Growth & Renewal Ownership: Own renewals for assigned accounts; proactively identify risk and mobilize resources to address it. Develop opportunities across modules, business units, geographies, and Agentic AI deployments; partner with Sales to convert. Lead contract renewals, SOW expansions, and new SaaS component additions.

  • Cross‑Functional Collaboration: Represent client needs to Product, Engineering, and Delivery to ensure feedback informs the o9 roadmap. Work with implementation teams during active projects to maintain relationship continuity and expectation alignment. Document success stories and best practices to support institutional knowledge and pre‑sales activities.


Qualifications

  • 10+ years in supply chain planning, enterprise software client success, or management consulting with direct S&OP / IBP exposure.

  • Proven track record managing complex, senior‑level client relationships in enterprise SaaS or supply chain technology.

  • Strong IBP fundamentals: demand planning, supply planning, capacity planning, financial integration, and SIOP process design.

  • Track record of driving platform adoption, expanding account footprint, and delivering measurable client outcomes.

  • Excellent executive communication skills across technical and non‑technical audiences.

  • Fluency with planning KPIs: MAPE, FVA, WOS, EOH, and service level.

  • Preferred experience with o9 or comparable platforms (SAP IBP, Kinaxis, Blue Yonder, Anaplan).

  • Experience with AI‑powered planning tools and Agentic AI in supply chain contexts.

  • APICS CPIM or CSCP certification, or equivalent.

  • Experience with ERP integration contexts (SAP S/4HANA, Oracle) within planning tool deployments.


Benefits

Competitive salary and benefits. Salary range: $174,787 – $240,332 (annual). Stock options to eligible candidates. Additional benefits may include medical, retirement, and other company‑sponsored benefits.


Equal Opportunity Employer

o9 is an equal‑opportunity employer that values diversity and inclusion. We welcome applicants from all backgrounds, ensuring a fair and unbiased hiring process.

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