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Client Management Executive Jobs in Ohio (NOW HIRING)

OneDigital

HRC Client Executive

West Chester, OH · On-site

$72K - $98K/yr

Our Newest Opportunity: The Client Executive is responsible for developing new business ... Manage sales pipeline and sales activities via Microsoft CRM * Attend association events and ...

OneDigital

HRC Client Executive

West Chester, OH · On-site

$72K - $98K/yr

Our Newest Opportunity: The Client Executive is responsible for developing new business ... Manage sales pipeline and sales activities via Microsoft CRM * Attend association events and ...

Digital Insurance LLC

HRC Client Executive

West Chester, OH · On-site

$72K - $98K/yr

The Client Executive The CE works closely and in partnership with the marketing team to identify ... Manage sales pipeline and sales activities via Microsoft CRM * Attend association events and ...

NetJets

Service Executive (NJUS)

Columbus, OH · On-site

Develop client relationships and partner with Owner Services team to deliver improved travel experiences for clients. * While Account Managers handle day-to-day travel needs, the Service Executive ...

Quantum Corporation

Client Support Manager

Dublin, OH · On-site

You will work in partnership with Sr Client Success Executives supporting their efforts in account strategy, client relationships, renewal strategy, risk management, presentations and roadmaps. You ...

NetJets & EJM

Service Executive (NJUS)

Columbus, OH · On-site

Develop client relationships and partner with Owner Services team to deliver improved travel experiences for clients. While Account Managers handle day-to-day travel needs, the Service Executive will ...

NetJets & EJM

Service Executive (NJUS)

Columbus, OH · On-site

Develop client relationships and partner with Owner Services team to deliver improved travel experiences for clients. While Account Managers handle day-to-day travel needs, the Service Executive will ...

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Client Management Executive information

What are the key skills and qualifications needed to thrive as a client management executive?

To thrive as a Client Management Executive, you need expertise in account management, customer relationship building, and a background in business or sales, often supported by a relevant degree. Familiarity with CRM software, data analytics tools, and reporting systems is typically required. Exceptional communication, problem-solving, and negotiation skills help you stand out in managing client expectations and resolving issues. These skills are vital for maintaining strong client relationships, driving business growth, and ensuring customer satisfaction.

How does a client management executive typically collaborate with internal teams to address client needs?

A Client Management Executive frequently works cross-functionally, coordinating with sales, product, and support teams to ensure client satisfaction. They act as the primary liaison, communicating client feedback and requirements to relevant departments, facilitating quick resolution of issues, and aligning internal resources to meet client objectives. This collaborative approach not only ensures a seamless client experience but also fosters trust and long-term partnerships. Regular meetings and proactive communication are essential components of this process.

What is the difference between Client Management Executive vs Account Manager?

AspectClient Management ExecutiveAccount Manager
Primary RoleBuilds and maintains client relationships, ensures client satisfactionManages client accounts, upsells services, and renews contracts
Required SkillsCommunication, relationship management, problem-solvingSales, negotiation, client servicing
Work EnvironmentCustomer-focused, often in sales or client services teamsSales, account management, client support teams

Both roles focus on client interaction but differ in scope. Client Management Executives primarily focus on maintaining relationships and ensuring satisfaction, while Account Managers handle account growth and revenue generation. Understanding these differences helps in choosing the right career path or job search focus.

What does a client management executive do?

A client management executive is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring customer satisfaction. They often coordinate with sales, support, and account teams, utilize CRM tools, and may negotiate contracts to retain and grow client accounts.

What is a client management executive?

A client management executive is responsible for maintaining and strengthening relationships with clients, ensuring their needs are met, and promoting customer satisfaction. They often coordinate with sales, support, and account teams, utilizing communication and negotiation skills to retain clients and identify growth opportunities.

What cities in Ohio are hiring for Client Management Executive jobs?

Cities in Ohio with the most Client Management Executive job openings:

Client Management Executive jobs near you

Sales Executive Associate-Client Management

Cincinnati, OH • On-site

Worldpay
Technology, Communication and Media • 10K+ employees
Learn more about Worldpayexternal

$70K - $104K/yr

Full-time

Posted 9 days ago

Job description

Job Description
Ready to take your career global?
Make your mark at one of the biggest names in payments. We're looking for a Sales Executive Associate-Client Management to join our ever evolving team and help shape the future of global commerce.
What you'll own
  • Serve as the primary relationship manager for a portfolio of strategic payments clients, building trusted partnerships and ensuring a positive customer experience.
  • Develop and execute account strategies that support client retention, satisfaction, and long-term growth.
  • Act as a liaison between clients and internal stakeholders, ensuring customer needs are effectively communicated and addressed.
  • Build relationships across client organizations, including operational, financial, and executive leadership teams.
  • Provide consultative guidance on payment solutions, industry trends, and best practices to help clients achieve their business objectives.
  • Partner with Product, Operations, Risk, Technology, and Support teams to deliver client-focused solutions and resolve complex issues.
  • Monitor account health, identify risks and opportunities, and develop action plans to enhance client outcomes.
  • Lead business reviews, client meetings, and executive engagements to strengthen partnerships and align on strategic priorities.
  • Maintain accurate account records, forecasts, and portfolio insights to support effective business planning.
  • Gather and advocate for customer feedback to drive continuous improvement in products, services, and client experience.
  • Perform other related duties as assigned.

What you'll bring
  • Strong knowledge of payments, financial services, and client relationship management.
  • Excellent communication and presentation skills, with the ability to engage and influence stakeholders at all levels.
  • Strong problem-solving and analytical abilities, with a focus on delivering client-centered solutions.
  • Proven ability to build trusted relationships and collaborate effectively across teams and client organizations.
  • Ability to manage competing priorities and thrive in a fast-paced, dynamic environment.
  • Executive presence with strong business judgment and a customer-first mindset.
  • Payments industry experience and involvement in professional associations is a plus.

About the team
Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections - it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
What makes a Globalpayer?
Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.
Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.
#LI- KS1
Worldpay is dedicated to offering individuals rewarding career opportunities and competitive compensation. For this full-time position, the good faith estimated annual salary range upon hire is $70,400.00-$104,675.00. This range reflects what we reasonably expect to offer based on the role's responsibilities, level, and geographic location. The actual starting salary will be determined by a candidate's experience, job-related skills, and relevant education or training. Please note that changes in work location may impact the final offered salary. We encourage you to consult with your recruiter to confirm the budget for your location and to better understand the applicable pay scale.
EEOC Statement
Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.
If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.
Washington Candidates: Click here for information on the Fair Chance Act.

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