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Client Management Executive Jobs in Ohio (NOW HIRING)

Oswald Companies

Client Executive - Group Benefits

Akron, OH · On-site

$73K - $99K/yr

Provides support as needed to the assigned Senior Client Executive(s) in the management of their account activity and book of business. * Develops, leads and executes account strategy with the client ...

defi SOLUTIONS

Senior Client Executive

Columbus, OH · On-site

$100K - $150K/yr

The Senior Client Executive assumes the leadership role in managing defi SOLUTIONS business relationships with a portfolio of large, multi-million dollar clients from a strategic and consultative ...

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Client Management Executive information

What is a client management executive?

A client management executive is a professional responsible for maintaining and strengthening relationships with clients, ensuring their needs are met, and promoting customer satisfaction. They often coordinate with sales, support, and account teams, utilizing communication and negotiation skills to retain clients and identify growth opportunities.

What are the key skills and qualifications needed to thrive as a Client Management Executive, and why are they important?

To thrive as a Client Management Executive, you need expertise in account management, customer relationship building, and a background in business or sales, often supported by a relevant degree. Familiarity with CRM software, data analytics tools, and reporting systems is typically required. Exceptional communication, problem-solving, and negotiation skills help you stand out in managing client expectations and resolving issues. These skills are vital for maintaining strong client relationships, driving business growth, and ensuring customer satisfaction.

What is the difference between Client Management Executive vs Account Manager?

AspectClient Management ExecutiveAccount Manager
Primary RoleBuilds and maintains client relationships, ensures client satisfactionManages client accounts, upsells services, and renews contracts
Required SkillsCommunication, relationship management, problem-solvingSales, negotiation, client servicing
Work EnvironmentCustomer-focused, often in sales or client services teamsSales, account management, client support teams

Both roles focus on client interaction but differ in scope. Client Management Executives primarily focus on maintaining relationships and ensuring satisfaction, while Account Managers handle account growth and revenue generation. Understanding these differences helps in choosing the right career path or job search focus.

What is the highest paying job in customer service?

In customer service, roles such as Customer Service Director or Client Management Executive tend to have the highest salaries, often exceeding six figures for experienced professionals in large organizations. These positions typically require strong leadership skills, industry knowledge, and often involve managing teams or key client accounts.

How does a Client Management Executive typically collaborate with internal teams to address client needs?

A Client Management Executive frequently works cross-functionally, coordinating with sales, product, and support teams to ensure client satisfaction. They act as the primary liaison, communicating client feedback and requirements to relevant departments, facilitating quick resolution of issues, and aligning internal resources to meet client objectives. This collaborative approach not only ensures a seamless client experience but also fosters trust and long-term partnerships. Regular meetings and proactive communication are essential components of this process.

Is being an RM a stressful job?

A Client Management Executive role can be stressful due to the need to meet client expectations, manage multiple accounts, and handle deadlines. The job often requires strong communication skills, problem-solving abilities, and the ability to work under pressure, which can contribute to stress levels depending on workload and organizational support.

What jobs pay 4000 a week without a degree?

A Client Management Executive typically earns less than $4,000 weekly without a degree, as this role often requires experience and skills rather than formal education. However, high-paying sales roles, real estate brokers, or certain entrepreneurial ventures can reach or exceed this income level through commissions and performance-based pay, often without requiring a degree. Success in these roles depends on skills, network, and effort rather than formal qualifications alone.
What cities in Ohio are hiring for Client Management Executive jobs? Cities in Ohio with the most Client Management Executive job openings:
Client Management Executive jobs near you

Sr Sales Executive - Client Management

Worldpay

Cincinnati, OH • On-site

$73K - $99K/yr

Full-time

Posted 22 days ago

Job description

Job Description
Ready to take your career global?
Make your mark at one of the biggest names in payments. We're looking for a Sr Sales Executive-Client Management to join our ever-evolving Global Enterprise team and help shape the future of global commerce.
What you'll own
  • Drive sustainable revenue growth across a portfolio of airline, travel and cruise clients by identifying opportunities and expanding strategic partnerships.

  • Create opportunities for expansion, strengthen retention, influence executive stakeholders through solutioning innovative payment experiences that deliver measurable business impact

  • Build trusted relationships with operational leaders and C-suite stakeholders, strengthening client loyalty and positioning Global Payments as a long-term strategic partner

  • Shape and execute account strategies that align client business objectives with payment technology solutions, creating mutual growth and long-term value.

  • Lead high-impact commercial conversations and negotiations that deliver successful outcomes for clients and Global Payments.

  • Strengthen retention and account stability by proactively identifying risks, developing action plans,and driving positive client outcomes.

What you'll bring
  • Extensive experience as a Relationship Manager, Account Manager, or Sales professional within FinTech, payments, or financial services.

  • At least 10 years of experience partnering with senior leadership and influencing strategic business decisions.

  • Demonstrated experience within the travel industry, including airlines, cruise lines, or closely related sector

  • Proven track record of growing accounts, retaining clients and achieving commercial results

  • Strong business acumen with exceptional communication, relationship building and negotiation skills

About the team
Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections - it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
What makes a Globalpayer?
Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.
Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.
#LI- KS1
EEOC Statement
Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.
If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.

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