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Client Management Executive Jobs in Ohio (NOW HIRING)

Client Executive, GTS

Columbus, OH ยท On-site

$71K - $97K/yr

This Client Executive role is responsible for setting strategy for major regional accounts which ... Account management with outcome of increased customer satisfaction and increase in retention ...

Client Executive - Group Benefits

Akron, OH ยท On-site

$73K - $99K/yr

Provides support as needed to the assigned Senior Client Executive(s) in the management of their account activity and book of business. * Develops, leads and executes account strategy with the client ...

Client Executive - Group Benefits

Akron, OH ยท On-site

$73K - $99K/yr

Provides support as needed to the assigned Senior Client Executive(s) in the management of their account activity and book of business. * Develops, leads and executes account strategy with the client ...

Support billing coordination and policy lifecycle management * Collaborate with Sales, Client Executives, Practice Leaders, internal teams, and carrier partners * Support onboarding of new clients ...

Client Executive - Group Benefits

Cleveland, OH ยท On-site

$74K - $100K/yr

Support Senior Client Executives with complex accounts and deliverables * Oversee new-client ... Maintain CRM data integrity and account intelligence * Monitor revenue collection, including fees ...

Senior Client Executive

Columbus, OH ยท On-site

$100K - $150K/yr

The Senior Client Executive assumes the leadership role in managing defi SOLUTIONS business relationships with a portfolio of large, multi-million dollar clients from a strategic and consultative ...

Senior Client Executive

Columbus, OH ยท On-site

$100K - $150K/yr

The Senior Client Executive assumes the leadership role in managing defi SOLUTIONS business relationships with a portfolio of large, multi-million dollar clients from a strategic and consultative ...

Showing results 21-40

Client Management Executive information

What are the key skills and qualifications needed to thrive as a client management executive?

To thrive as a Client Management Executive, you need expertise in account management, customer relationship building, and a background in business or sales, often supported by a relevant degree. Familiarity with CRM software, data analytics tools, and reporting systems is typically required. Exceptional communication, problem-solving, and negotiation skills help you stand out in managing client expectations and resolving issues. These skills are vital for maintaining strong client relationships, driving business growth, and ensuring customer satisfaction.

How does a client management executive typically collaborate with internal teams to address client needs?

A Client Management Executive frequently works cross-functionally, coordinating with sales, product, and support teams to ensure client satisfaction. They act as the primary liaison, communicating client feedback and requirements to relevant departments, facilitating quick resolution of issues, and aligning internal resources to meet client objectives. This collaborative approach not only ensures a seamless client experience but also fosters trust and long-term partnerships. Regular meetings and proactive communication are essential components of this process.

What is the difference between Client Management Executive vs Account Manager?

AspectClient Management ExecutiveAccount Manager
Primary RoleBuilds and maintains client relationships, ensures client satisfactionManages client accounts, upsells services, and renews contracts
Required SkillsCommunication, relationship management, problem-solvingSales, negotiation, client servicing
Work EnvironmentCustomer-focused, often in sales or client services teamsSales, account management, client support teams

Both roles focus on client interaction but differ in scope. Client Management Executives primarily focus on maintaining relationships and ensuring satisfaction, while Account Managers handle account growth and revenue generation. Understanding these differences helps in choosing the right career path or job search focus.

What does a client management executive do?

A client management executive is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring customer satisfaction. They often coordinate with sales, support, and account teams, utilize CRM tools, and may negotiate contracts to retain and grow client accounts.

What is a client management executive?

A client management executive is responsible for maintaining and strengthening relationships with clients, ensuring their needs are met, and promoting customer satisfaction. They often coordinate with sales, support, and account teams, utilizing communication and negotiation skills to retain clients and identify growth opportunities.

What cities in Ohio are hiring for Client Management Executive jobs?

Cities in Ohio with the most Client Management Executive job openings:

Client Executive, GTS

Columbus, OH โ€ข On-site

$71K - $97K/yr

Other

Retirement, PTO

This job post hasย expired 2 days ago.ย Applications are no longer accepted.


Key responsibilities

  • Set and direct strategy for large, strategic accounts including driving and coordinating selling and relationship activities

  • Maintain detailed understanding of client business strategies, goals, and initiatives to identify Gartner selling opportunities

  • Establish and maintain executive relationships with clients to serve as a trusted advisor


Job description

This Client Executive role is responsible for setting strategy for major regional accounts which are of substantial strategic and revenue generating importance.This position is typically focused on a small number of strategic accounts (large, multi-national companies) and is responsible for driving new business within these, carrying a sales quota aligned with the specific accounts.

What you'll do:

  • Responsible for directing strategy for large, strategic accounts including driving and coordinating executed selling and relationship activities

  • Responsible for detailed understanding of large account client business strategy, drivers, goals and initiatives and translating these into Gartner selling opportunities

  • Establish and maintain executive relationships with clients to become the trusted advisor

  • Account management with outcome of increased customer satisfaction and increase in retention & account growth

  • Quota responsibility aligned to a specific strategic accounts

  • Mastery and consistent execution of Gartner's internal sales methodology

  • Proficient in large account planning and understanding of territory management

  • Manage forecast accuracy on amonthly/quarterly/annualbasis

  • Maintain competitive knowledge & focus

  • Fiscal responsibility with regards to expense management

  • In-depth knowledge of Gartner's products and services

What you'll need:

  • 10-15 years external experience with proven success in consultative sales, preferably experience in high technology (services, software or hardware)

  • Ability to prospect and manage C-level and senior level relationships within large multi-national companies

  • Strong demonstration of intellect, drive, executive presence, sales acumen

  • Proven experience building excellent client relationships, offering value added, insightful and strategic insight into their business

  • Proven ability to understand enterprise-wide issues and to structure innovative, integrated solutions that provide IT decision support to global companies

  • Comprehensive understanding of technology buying centres

  • Extensive and relevant industry knowledge, specific to vertical markets per territory

  • Strong computer proficiency

  • Excellent written and oral/presentation skills

  • Ability to develop and conduct effective presentations with contract decision makers (C-level)

  • Knowledge of the full life cycle of the sales process from prospecting to close

  • Language requirements as determined by territory needs

  • Bachelor's degree preferred

  • Master's or advanced degree a plus

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Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we've grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

Gartner is the world authority on AI

At Gartner, you'll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients' AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You'll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.

It's an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that's reshaping the way we operate. If you're passionate about AI and want to be part of a team that's guiding the leaders who shape the world, Gartner is the place for you.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 144,000 USD - 184,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.


The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email toApplicantAccommodations@gartner.com.

Job Requisition ID:113424

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