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Client Management Executive Jobs in Ohio (NOW HIRING)

Pegasystems

$65K - $88K/yr

Our Client Executives drive strategic, high‑value engagements with C‑suite leaders and ... management, and ecosystem orchestration. You thrive in fast‑paced environments, excel at creative ...

New

Oswald Companies

Client Executive - Group Benefits

Akron, OH · On-site

$73K - $99K/yr

Provides support as needed to the assigned Senior Client Executive(s) in the management of their account activity and book of business. * Develops, leads and executes account strategy with the client ...

Atos SE

$118.72 - $154.34/hr

Der Client Executive Partner (CEP) ist innerhalb von Atos der bevollmächtigte Vertreter für ein ... Nachweisliche Erfahrung im Management von Stakeholdern auf C-Level. * Starke Führungsqualitäten ...

New

defi SOLUTIONS

Senior Client Executive

Columbus, OH · On-site

$100K - $150K/yr

The Senior Client Executive assumes the leadership role in managing defi SOLUTIONS business relationships with a portfolio of large, multi-million dollar clients from a strategic and consultative ...

defi AUTO LLC

Senior Client Executive

Columbus, OH · On-site

$100K - $150K/yr

The Senior Client Executive assumes the leadership role in managing defi SOLUTIONS business relationships with a portfolio of large, multi-million dollar clients from a strategic and consultative ...

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Client Management Executive information

What are the key skills and qualifications needed to thrive as a client management executive?

To thrive as a Client Management Executive, you need expertise in account management, customer relationship building, and a background in business or sales, often supported by a relevant degree. Familiarity with CRM software, data analytics tools, and reporting systems is typically required. Exceptional communication, problem-solving, and negotiation skills help you stand out in managing client expectations and resolving issues. These skills are vital for maintaining strong client relationships, driving business growth, and ensuring customer satisfaction.

How does a client management executive typically collaborate with internal teams to address client needs?

A Client Management Executive frequently works cross-functionally, coordinating with sales, product, and support teams to ensure client satisfaction. They act as the primary liaison, communicating client feedback and requirements to relevant departments, facilitating quick resolution of issues, and aligning internal resources to meet client objectives. This collaborative approach not only ensures a seamless client experience but also fosters trust and long-term partnerships. Regular meetings and proactive communication are essential components of this process.

What is the difference between Client Management Executive vs Account Manager?

AspectClient Management ExecutiveAccount Manager
Primary RoleBuilds and maintains client relationships, ensures client satisfactionManages client accounts, upsells services, and renews contracts
Required SkillsCommunication, relationship management, problem-solvingSales, negotiation, client servicing
Work EnvironmentCustomer-focused, often in sales or client services teamsSales, account management, client support teams

Both roles focus on client interaction but differ in scope. Client Management Executives primarily focus on maintaining relationships and ensuring satisfaction, while Account Managers handle account growth and revenue generation. Understanding these differences helps in choosing the right career path or job search focus.

What does a client management executive do?

A client management executive is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring customer satisfaction. They often coordinate with sales, support, and account teams, utilize CRM tools, and may negotiate contracts to retain and grow client accounts.

What is a client management executive?

A client management executive is responsible for maintaining and strengthening relationships with clients, ensuring their needs are met, and promoting customer satisfaction. They often coordinate with sales, support, and account teams, utilizing communication and negotiation skills to retain clients and identify growth opportunities.

What cities in Ohio are hiring for Client Management Executive jobs?

Cities in Ohio with the most Client Management Executive job openings:

Client Management Executive jobs near you

Client Executive - Group Benefits

Unison Risk Advisors

Cleveland, OH • On-site, Remote

$74K - $100K/yr

Full-time

Medical, Life

Re-posted 26 days ago

Job description

Client Executive, Group Benefits - Job Description
Position Summary
Responsible for retaining and growing an assigned book of business by serving as the primary relationship leader across client organizations. This role collaborates with internal teams to deliver on both strategic and tactical service commitments, drives account strategy, and ensures high-quality execution of client solutions while identifying opportunities for expansion and long-term value creation.
Key Responsibilities
Functional Leadership & Ownership
• Serves as the primary relationship leader across all levels for a book of business valued between $750K-$2M.
• Leads account strategy development and execution in partnership with internal teams and clients.
• Acts as a subject matter expert across benefits programs, self-funding strategies, and carrier solutions.
• Owns renewal strategy, carrier negotiations, and overall account performance.
Hands-On Execution & Delivery
• Supports Senior Client Executives in managing complex accounts and deliverables.
• Oversees onboarding of new clients including service validation and implementation planning.
• Reviews and approves deliverables such as renewals, pricing analysis, and compliance materials.
• Conducts client meetings, presentations, and open enrollment sessions as needed.
Reporting, Quality & Operational Support
• Ensures accuracy and quality of client deliverables and reporting outputs.
• Maintains CRM data integrity and updates key account intelligence.
• Monitors revenue collection including fees and commissions.
• Tracks service plans, deliverables, and timelines to ensure execution excellence.
Cross-Functional Partnership & Integration
• Collaborates with sales, analytics, and service teams to deliver integrated solutions.
• Aligns internal resources to meet client goals and service expectations.
• Partners with leadership on upsell and cross-sell strategies.
Growth, Change & Special Initiatives
• Identifies opportunities to expand services and deepen client relationships.
• Drives Total Account Selling (TAS) goals and revenue growth initiatives.
• Leads strategic planning for long-term health management solutions.
Process Improvement & Best Practices
• Implements efficient processes to enhance service delivery and outcomes.
• Stays current on industry regulations including HIPAA, COBRA, and healthcare reform.
• Develops best practices and trains team members on operational excellence.
Accountability
• Driving client satisfaction, retention, and revenue growth.
• Ensuring high-quality, timely, and compliant deliverables.
• Maintaining strong client and internal relationships.
• Providing leadership, decision-making, and overall account ownership.
Qualifications
Required
• 5-10 years of benefits and insurance industry experience.
• Life, Health & Accident license.
• Strong understanding of self-funded and fully insured programs.
• Proven sales and account management capabilities.
• Strong communication, relationship, and project management skills.
Preferred
• College degree.
• Advanced industry designations or certifications.
• Experience with enterprise client strategy and growth initiatives.
Key Competencies
• Strategic & Systems Thinking
• Ownership & Accountability
• Consulting, Influence & Collaboration
• Business Acumen
• Change Agility
• Leadership & Relationship Building

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