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Client Management Executive Jobs in California (NOW HIRING)

The Client Service Executive will be responsible for managing a segment of Bay FC's General Season Ticket Members, including building strong client relationships, backend account management ...

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Client Executive

San Francisco, CA · On-site

$90K - $122K/yr

As we continue to expand, we're looking for a Client Executive to manage client relationships, drive account growth, and ensure exceptional delivery and satisfaction across our client portfolio.

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Client Management Executive information

What are the key skills and qualifications needed to thrive as a client management executive?

To thrive as a Client Management Executive, you need expertise in account management, customer relationship building, and a background in business or sales, often supported by a relevant degree. Familiarity with CRM software, data analytics tools, and reporting systems is typically required. Exceptional communication, problem-solving, and negotiation skills help you stand out in managing client expectations and resolving issues. These skills are vital for maintaining strong client relationships, driving business growth, and ensuring customer satisfaction.

How does a client management executive typically collaborate with internal teams to address client needs?

A Client Management Executive frequently works cross-functionally, coordinating with sales, product, and support teams to ensure client satisfaction. They act as the primary liaison, communicating client feedback and requirements to relevant departments, facilitating quick resolution of issues, and aligning internal resources to meet client objectives. This collaborative approach not only ensures a seamless client experience but also fosters trust and long-term partnerships. Regular meetings and proactive communication are essential components of this process.

What is the difference between Client Management Executive vs Account Manager?

AspectClient Management ExecutiveAccount Manager
Primary RoleBuilds and maintains client relationships, ensures client satisfactionManages client accounts, upsells services, and renews contracts
Required SkillsCommunication, relationship management, problem-solvingSales, negotiation, client servicing
Work EnvironmentCustomer-focused, often in sales or client services teamsSales, account management, client support teams

Both roles focus on client interaction but differ in scope. Client Management Executives primarily focus on maintaining relationships and ensuring satisfaction, while Account Managers handle account growth and revenue generation. Understanding these differences helps in choosing the right career path or job search focus.

What does a client management executive do?

A client management executive is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring customer satisfaction. They often coordinate with sales, support, and account teams, utilize CRM tools, and may negotiate contracts to retain and grow client accounts.

What is a client management executive?

A client management executive is responsible for maintaining and strengthening relationships with clients, ensuring their needs are met, and promoting customer satisfaction. They often coordinate with sales, support, and account teams, utilizing communication and negotiation skills to retain clients and identify growth opportunities.

What are the most commonly searched types of Client Management jobs in California?

The most popular types of Client Management jobs in California are:

What cities in California are hiring for Client Management Executive jobs?

Cities in California with the most Client Management Executive job openings:

Managing Director, Client Executive

NTT DATA, Inc.

San Francisco, CA • On-site

$150 - $350/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago


NTT Data rating

7.5

Company rating: 7.5 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

110th of 226 rated it services


Job description

We are currently seeking aManaging Director, Client Executive to join our team in San Francisco, California (US-CA), United States (US).

Managing Director, Client Executive - The Bay Area (Remote)

At NTT DATA, we are seeking a highly accomplished Client Executive to lead a strategic relationship for our clients within the HiTech sector. This executive will be accountable for the overall client strategy, revenue growth, P&L management, and executive engagement across a complex global organization. Acting as a trusted advisor to senior business and technology stakeholders, the Client Executive will leverage NTT DATA's broad portfolio and managed services capabilities to help clients achieve their most critical business objectives. This position requires a Global industry focus, an understanding of diverse solution offerings as well as management of a diverse applications portfolio, leveraging a remote onsite/offshore model, and the ability to interface with executives on multiple levels.

Job Responsibilities Include:

  • Build, manage, and measure a full cycle, virtual/geographically dispersed sales organization with annual TCV over ~$25M and promote an entrepreneurial environment focused on increasing market share and continued brand recognition and drive go-to-market sales approaches for various Manufacturing-specific offerings.
  • Be a HiTech industry expert with knowledge of business drivers (Revenue generation, Margin Levers, Cost Levers, and trends).
  • Excel at Client Management, with the ability to grow and improve client/customer relationships, implement change, and leverage technology for competitive advantage.
  • Understand our competitors, their client sponsors, their agendas, and counter strategies to displace them.
  • Navigate large, complex, geographically dispersed organizations at C-level.
  • Create success with P&L of ~$25M with financial management capabilities, including strong forecasting ability and growth strategies.
  • Create deals that align with the interests and business objectives of the client and have the ability to take a deal from structured to close.
  • Create awareness and interest in NTT DATA Services, develop regional account planning efforts and strategic account plan.
  • Develop and use collaborative relationships to facilitate the creation of new, marketable, solutions and offerings.

Required Qualifications:

  • Minimum of 8 years of experience in building, managing, and measuring a full cycle, virtual/geographically dispersed sales organization with annual TCV in excess of $25M.
  • Minimum of 8 years in HiTech industry with knowledge of business drivers (Revenue generation, Margin Levers, Cost Levers, and trends).
  • Minimum of 8 years of experience selling NTT Data-type solutions and IT services to HiTech clients.
  • Minimum of 8 years of experience in Client Management, w/ability to grow and improve client/customer relationships, implement change, and leverage technology for competitive advantage.

NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this role is $150,000 - $350,000 per year. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This role may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us .

NTT DATA endeavors to makehttps://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you’d like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .


Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland
Job Segment: Manager, Consulting, Management, Technology

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About NTT DATA

Sourced by ZipRecruiter

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

1967