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Client Management Executive Jobs in California (NOW HIRING)

PBK

Client Executive / Principal

Fresno, CA

$142K - $213K/yr

The Client Executive will serve as a top-level manager in a successful, growing firm. They will interact regularly with senior representatives of current and prospective clients. The Client Executive ...

PBK

Client Executive / Principal

Fresno, CA · On-site

$142K - $213K/yr

The Client Executive will serve as a top-level manager in a successful, growing firm. They will interact regularly with senior representatives of current and prospective clients. The Client Executive ...

The Baldwin Group

Client Executive - Commerical

Tustin, CA · On-site

$80K - $109K/yr

Recommends appropriate coverages, limits, and risk management solutions to clients. PRIMARY ... Coordinates client team to ensure service standards and key deliverables exceed clients ...

Baldwin

Client Executive - Commerical

Tustin, CA · On-site

$80K - $109K/yr

Recommends appropriate coverages, limits, and risk management solutions to clients. PRIMARY ... Coordinates client team to ensure service standards and key deliverables exceed clients ...

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Client Management Executive information

What are the key skills and qualifications needed to thrive as a client management executive?

To thrive as a Client Management Executive, you need expertise in account management, customer relationship building, and a background in business or sales, often supported by a relevant degree. Familiarity with CRM software, data analytics tools, and reporting systems is typically required. Exceptional communication, problem-solving, and negotiation skills help you stand out in managing client expectations and resolving issues. These skills are vital for maintaining strong client relationships, driving business growth, and ensuring customer satisfaction.

How does a client management executive typically collaborate with internal teams to address client needs?

A Client Management Executive frequently works cross-functionally, coordinating with sales, product, and support teams to ensure client satisfaction. They act as the primary liaison, communicating client feedback and requirements to relevant departments, facilitating quick resolution of issues, and aligning internal resources to meet client objectives. This collaborative approach not only ensures a seamless client experience but also fosters trust and long-term partnerships. Regular meetings and proactive communication are essential components of this process.

What is the difference between Client Management Executive vs Account Manager?

AspectClient Management ExecutiveAccount Manager
Primary RoleBuilds and maintains client relationships, ensures client satisfactionManages client accounts, upsells services, and renews contracts
Required SkillsCommunication, relationship management, problem-solvingSales, negotiation, client servicing
Work EnvironmentCustomer-focused, often in sales or client services teamsSales, account management, client support teams

Both roles focus on client interaction but differ in scope. Client Management Executives primarily focus on maintaining relationships and ensuring satisfaction, while Account Managers handle account growth and revenue generation. Understanding these differences helps in choosing the right career path or job search focus.

What does a client management executive do?

A client management executive is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring customer satisfaction. They often coordinate with sales, support, and account teams, utilize CRM tools, and may negotiate contracts to retain and grow client accounts.

What is a client management executive?

A client management executive is responsible for maintaining and strengthening relationships with clients, ensuring their needs are met, and promoting customer satisfaction. They often coordinate with sales, support, and account teams, utilizing communication and negotiation skills to retain clients and identify growth opportunities.

What are the most commonly searched types of Client Management jobs in California?

The most popular types of Client Management jobs in California are:

What cities in California are hiring for Client Management Executive jobs?

Cities in California with the most Client Management Executive job openings:

Client Management Executive jobs near you

Client Executive / Principal

PBK

Fresno, CA

$142K - $213K/yr

Full-time

Re-posted 18 days ago

Job description

The Client Executive will serve as a top-level manager in a successful, growing firm. They will interact regularly with senior representatives of current and prospective clients. The Client Executive will oversee all client relations for a particular Client or multiple Clients, including project team performance and overall client satisfaction. The Client Executive will have extremely strong inter-personal skills with an aggressive, yet personable, demeanor.


Your Impact:

Strategic: The Client Executive will be a key contributor to further defining and guiding the strategic plan. PBK's corporate resources and management team will be made available to assist the Client Executive in meeting these goals.

Operational: The Client Executive will ultimately be responsible for the delivery of services, the development of culture and the execution of processes within the offices. They will oversee client relations, including project team performance and overall client satisfaction.

Marketing/Business Development: The ability to establish and develop relationships with potential clients is essential. They will work closely with the firm's Marketing & Business Development departments to develop new opportunities and build relationships.

Management/Leadership: The Client Executive will promote a support structure to further develop the abilities of the staff. They will also be responsible for staffing projections and overseeing the recruitment of new staff.

  • Executive Meetings
  • Board Meetings
  • Major Presentations
  • Introduction & Important Issues Meetings
  • Management & Staffing Meetings
  • New Hire Interviews
  • Client Maintenance
  • Business Development
  • Conferences/Seminars
  • High Level QAQC
  • Continuous 5-min Meetings with Production Director & Project Managers

Here's What You'll Need:

  • Must be a Registered Architect in the State.
  • Must have a minimum of 15 years of experience in the architectural profession with no less than 10 years of experience managing project teams and processes.
  • Must have prior K-12 and/or Higher Education experience to be considered.

The actual offered base salary for California locations will vary depending on factors such as individual qualifications, education, experience, skills, job-related knowledge, work location, and internal equity. We would not anticipate that the individual hired into this role will be at or near the top half of the range provided, but the decision will be dependent on the factors of each individual case. The compensation package may also include incentive compensation in the form of discretionary bonuses in addition to base salary and a full range of medical, financial, and other benefits. The salary range for this position is below.

$142,666.00 - $213,999.00

PBK is an Equal Employment Opportunity employer. All qualified applicants can be considered for an opportunity without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, criminal history, or any other characteristic protected by law.Additionally,it is our policy to provide equal employment opportunity in all phases of employment in compliance with all applicable federal and state laws, rules, and regulations.

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