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Client Liaison Jobs in Indiana (NOW HIRING)

Experience with serving as firm/client liaison. * Experience in reviewing design drawings created by others. * Experience in the use and basic maintenance of industry standard locating equipment.

Experience with serving as firm/client liaison. * Experience in reviewing design drawings created by others. * Experience in the use and basic maintenance of industry standard locating equipment.

We are seeking a highly experienced Senior Web Application Developer to serve as a technical leader, client liaison, and AI-enabled solutions engineer. This role requires a well-rounded full-stack ...

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Client Liaison information

See Indiana salary details

$11

$24

$49

How much do client liaison jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for client liaison in Indiana is $24.39, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $26.54 per hour, depending on experience, location, and employer.

What is a client liaison?

Client liaisons are professionals who act as the main point of contact between a company and its clients. They ensure effective communication, address client needs or concerns, and help facilitate solutions to any issues that arise. Their responsibilities often include managing client accounts, coordinating with internal teams, and maintaining strong client relationships to foster satisfaction and loyalty. Client liaisons play a crucial role in ensuring that clients receive excellent service and that their expectations are met or exceeded.

How does a client liaison typically collaborate with other departments to address client needs?

A Client Liaison often acts as a bridge between clients and internal teams such as sales, customer support, and product development. They regularly communicate client feedback, coordinate project updates, and ensure any client concerns are addressed promptly by the appropriate department. This cross-functional collaboration helps streamline processes, resolve issues efficiently, and enhance the overall client experience. As a result, strong interpersonal skills and the ability to manage multiple stakeholders are essential in this role.

What are the key skills and qualifications needed to thrive as a client liaison, and why are they important?

To thrive as a Client Liaison, you need excellent communication skills, a customer service mindset, and a background in business or a related field, often supported by a bachelor’s degree. Familiarity with CRM software, project management tools, and proficiency in Microsoft Office are typically important. Strong interpersonal skills, problem-solving abilities, and attention to detail help someone excel in building relationships and resolving client concerns. These skills are essential for ensuring client satisfaction and maintaining long-term business relationships.

What is the difference between Client Liaison vs Customer Service Representative?

AspectClient LiaisonCustomer Service Representative
Required CredentialsCommunication skills, industry-specific knowledge, sometimes a degree or certification in business or communicationHigh school diploma or equivalent, strong communication skills
Work EnvironmentOffice settings, client meetings, project coordinationCall centers, retail, online support
Employer & Industry UsageUsed across industries like finance, real estate, consultingCommon in retail, hospitality, tech support
Search & Comparison IntentUnderstanding client relationship roles, professional communicationCustomer support, issue resolution

While both roles involve communication and client interaction, a Client Liaison typically manages ongoing relationships and project coordination with clients, often requiring industry knowledge and professional skills. A Customer Service Representative primarily handles customer inquiries and support, often in a more transactional setting. The roles differ mainly in scope, complexity, and work environment, but both are essential for maintaining client and customer satisfaction.

How much do client liaisons make?

Client liaisons typically earn a median annual salary of around $45,000 to $60,000, depending on experience, industry, and location. Salaries can vary based on the complexity of client interactions and the level of responsibility involved.
Infographic showing various Client Liaison job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 12% Part Time, and 6% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $50,736 per year, or $24.4 per hour.

Watch and Protect Technician

GridHawk LLC

Crawfordsville, IN

$20 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday


GridHawk rating

7.5

Company rating: 7.5 out of 10

Based on 21 frontline employees who took The Breakroom Quiz


Job description

Job Description:

GridHawk LLC, The Premier Provider for Utility Services, is seeking a Utility Watch and Protect Technician. The Utility Watch and Protect Technician will be responsible for a variety of tasks related to utility protection for a variety of utility clients. The Watch and Protect technician will be responsible for overseeing contractors digging on and around gas facilities, and monitoring excavation to help prevent damage from being done to critical facilities. This position also works as a field auditor to ensure the safe and accurate practice of Utility Technicians. They will be completing audits and job site standbys to ensure the safety of the contractor and the local public.

***In order to obtain employment with GridHawk LLC, candidates MUST complete a background check. Company policy requires no violations within the last 5 years. Candidates MUST also take and pass a DOT drug test. ***

All employees of GridHawk LLC are assigned proper technology and work vehicles in order to perform all work-related duties.

We will provide you the tools you need to achieve including:

  • Company vehicle, laptop, and smartphone
  • Uniforms and all personal protective equipment were provided.

Description:

  • Compares real world conditions to the record documentation to identify errors and omissions.
  • Verifies location of all client facilities within specified dig extents
  • Watches and protects client facilities within a given area as directed by the client.
  • Understands contractor’s means and methods for subsurface installations.
  • Responsible for monitoring and providing surveillance of critical infrastructure where excavations are known to be taking place or will be taking place soon.
  • Contacting excavators and scheduling with them to monitor critical excavation.
  • Monitoring excavations near critical infrastructure to prevent damage from being done to client facilities.
  • Locates and marks underground facilities using various industry tools, standards and methods including the use of various locating devices and utility maps.
  • Performs ticket audits to ensure locators are accurately locating facilities and following proper marking procedures.

Qualifications:

  • High school diploma or GED certificate
  • Valid driver’s license
  • 1 year of underground gas utility locating

Essential skills and experience:

  • Ability to work independently with minimal supervision.
  • Strong communication and interpersonal skills to be able to work smoothly with citizens, company, contractor representatives, and customers.
  • Good organizational skills to be able to handle many varied tasks at once.
  • Knowledge and understanding of safe worksite practices.
  • Experience with the construction and installation of below grade infrastructure
  • Experience working within and utilizing existing utility standard designs.
  • Experience with complex urban underground utility infrastructure
  • Experience with serving as firm/client liaison.
  • Experience in reviewing design drawings created by others.
  • Experience in the use and basic maintenance of industry standard locating equipment.
  • Experience using basic communication and tech devices.

Physical Requirements:

  • Capable of moving about on construction work sites, public streets, and parkways
  • Capable of lifting to 50/75lbs
  • Ability to stand, walk, kneel, or sit for extended periods.
  • Hand-eye coordination is necessary to operate computers and various measurement, locating and testing instruments.

Work Environment:

  • Work safely outside in all weather conditions year-round.
  • Occasionally work in excavations areas and roadways
  • Occasionally exposed to wet and/or humid conditions, fumes or airborne particles, and vibration
  • The noise level in the work environment is occasionally moderate to loud.

Salary/Job Classification:

Job Type: Full-time

Hourly

***varies based on experience***

Job Type: Full-time

Salary: $20.00 - $24.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8-10 hour shifts
  • Weekends as needed

Experience:

  • Computer skills: 1 year (Preferred)
  • 1 year of underground gas utility locating

Work Location: On the road


What GridHawk employees say

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