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Client Liaison Jobs in Indiana (NOW HIRING)

Opportunity Enterprises

Medical Liaison

Valparaiso, IN · On-site

$18.50/hr

Obtain client specimens and take them to laboratories. * Coordinate direct care staff to run ... Be the liaison for Nursing needs and Supported Living's needs for communication regarding client ...

Progressive Health

Referral Liaison

Washington, IN · On-site

Referral Liaison - ProgressiveHealth of Indiana, LLC - Washington, IN We are looking for a Referral ... We are dedicated to delivering superior care and improving both patient and client outcomes. With ...

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ARUP

Laboratory Sendouts Technician I

Evansville, IN

$19.10/hr

The Client Liaison I interacts with clients to resolve issues related to specimen submissions and acts as a resource for client questions. About ARUP : ARUP Laboratories is a national clinical and ...

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$11

$24

$49

How much do client liaison jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for client liaison in Indiana is $24.39, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $26.54 per hour, depending on experience, location, and employer.

What is a client liaison?

Client liaisons are professionals who act as the main point of contact between a company and its clients. They ensure effective communication, address client needs or concerns, and help facilitate solutions to any issues that arise. Their responsibilities often include managing client accounts, coordinating with internal teams, and maintaining strong client relationships to foster satisfaction and loyalty. Client liaisons play a crucial role in ensuring that clients receive excellent service and that their expectations are met or exceeded.

How does a client liaison typically collaborate with other departments to address client needs?

A Client Liaison often acts as a bridge between clients and internal teams such as sales, customer support, and product development. They regularly communicate client feedback, coordinate project updates, and ensure any client concerns are addressed promptly by the appropriate department. This cross-functional collaboration helps streamline processes, resolve issues efficiently, and enhance the overall client experience. As a result, strong interpersonal skills and the ability to manage multiple stakeholders are essential in this role.

What are the key skills and qualifications needed to thrive as a client liaison, and why are they important?

To thrive as a Client Liaison, you need excellent communication skills, a customer service mindset, and a background in business or a related field, often supported by a bachelor’s degree. Familiarity with CRM software, project management tools, and proficiency in Microsoft Office are typically important. Strong interpersonal skills, problem-solving abilities, and attention to detail help someone excel in building relationships and resolving client concerns. These skills are essential for ensuring client satisfaction and maintaining long-term business relationships.

What is the difference between Client Liaison vs Customer Service Representative?

AspectClient LiaisonCustomer Service Representative
Required CredentialsCommunication skills, industry-specific knowledge, sometimes a degree or certification in business or communicationHigh school diploma or equivalent, strong communication skills
Work EnvironmentOffice settings, client meetings, project coordinationCall centers, retail, online support
Employer & Industry UsageUsed across industries like finance, real estate, consultingCommon in retail, hospitality, tech support
Search & Comparison IntentUnderstanding client relationship roles, professional communicationCustomer support, issue resolution

While both roles involve communication and client interaction, a Client Liaison typically manages ongoing relationships and project coordination with clients, often requiring industry knowledge and professional skills. A Customer Service Representative primarily handles customer inquiries and support, often in a more transactional setting. The roles differ mainly in scope, complexity, and work environment, but both are essential for maintaining client and customer satisfaction.

How much do client liaisons make?

Client liaisons typically earn a median annual salary of around $45,000 to $60,000, depending on experience, industry, and location. Salaries can vary based on the complexity of client interactions and the level of responsibility involved.

What are popular job titles related to Client Liaison jobs in Indiana?

For Client Liaison jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Client Liaison jobs in Indiana look for?

The top searched job categories for Client Liaison jobs in Indiana are:

What are popular job titles related to Client Liaison jobs in IN?

For Client Liaison jobs in IN, the most frequently searched job titles are:

Client Liaison jobs near you
Infographic showing various Client Liaison job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 12% Part Time, and 6% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $50,736 per year, or $24.4 per hour.

Client Site Liaison II (Laboratory Send Outs Technician)

ARUP

Evansville, IN

$18 - $24/hr

Full-time

Re-posted 4 days ago

Job description

Deaconess Hospital located at 600 Mary Street Evansville, IN 47747

Schedule:
Monday - Friday (40 hrs/wk)
2:00 PM -10:30 PM

Department: Client Site Liaisons - 916

Primary Purpose:
This position is for an onsite processor at Deaconess Hospital in Indiana. The Client Site Liaison II works at the client site and acts as a liaison between the client and ARUP’s Client Relations Training, Business Development, Technical, Marketing and Support Services division to include Specimen Processing, Information Technology, Logistics and Transportation, Quality and Compliance, and Exception Handling. The Client Liaison II interacts with clients to resolve issues related to specimen submissions and acts as a resource for client questions. Aliquot, label and process ARUP specimens as they become available in accordance with the specimen handling section of the ARUP test directory. Prepare ARUP specimens for transport to ARUP in accordance with DOT and IATA guidelines.

About ARUP:

ARUP Laboratories is a national clinical and anatomic pathology reference laboratory and an enterprise of the University of Utah and its Department of Pathology. Based in Salt Lake City, Utah.

ARUP proudly hires top talent to create a work environment of diversity, professional growth and continuous development. Our workforce is committed to the important service we provide to over one million patients each month. We always strive for excellence and have a strong desire to have involvement with the advances in medicine and the role laboratory services plays within each patient’s life. We never forget that there is a patient behind every specimen we receive.

We are looking for individuals who want to contribute to ARUP's culture of accountability, integrity, service, and excellence. Consider joining our dynamic team.

Essential Functions

Pour off, label and process ARUP specimens as they become available in accordance with the specimen handling section of the ARUP test directory

Prepare ARUP specimens for transport to ARUP in accordance with DOT and IATA guidelines

Hold a current Certification of Completion for Handling, Packing and Shipping Infectious Substances

Be familiar with all aspects of packing and transport of Category A, Category B

Detect and resolve issues related to test or specimen submissions after shipping to ARUP.

Receive and initiate calls between the client site and ARUP

Provide information for clients which may include information regarding specimen requirements, fees, turnaround times and referral laboratory vendors

Assist in distributing technical information, hotlines, test bulletins and company updates to the client

Keep the client current on all value added services that ARUP supports, such as ATOP, Connect and Consult

Research pending test lists for ARUP specimens

Reads, understands and complies with SOP’s related to the position

Order and maintain supplies related to ARUP testing, keeps required inventories on hand

Employee may be asked to locate ARUP documentation for Public Health reporting. The individual does not report the results to a public health agency

Be familiar with CAP, NY and other regulatory agency requirements where applicable

Maintain contact with the local and regional couriers to ensure shipment schedules are maintained, retrain as necessary

Maintain required records and documentation

Be competent with Clients LIS, ARUP Connect

Other duties as assigned

Physical and Other Requirements:

Stooping: Bending body downward and forward by bending spine at the waist.

Reaching: Extending hand(s) and arm(s) in any direction.

Mobility: The person in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc.

Communicate: Frequently communicate with others.

PPE: Biohazard laboratory environment that requires use of personal protective equipment in accordance with CDC and OSHA regulations and company/departmental policies.

ARUP Policies and Procedures: To conduct self in compliance with all ARUP Policies and Procedures.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Fine Motor Control: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.

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