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Client Liaison Jobs in Indiana (NOW HIRING)

Avenues Recovery

Medical Liaison

Indianapolis, IN · On-site

Now hiring a Medical Liaison for our residential facility in Indianapolis, Indiana! Hours: M-F 8am ... client in a most compassionate and dignified manner. Freshly remodeled, the facility features a ...

GridHawk

Watch and Protect Technician

Crawfordsville, IN · On-site

$20 - $24/hr

Experience with serving as firm/client liaison. * Experience in reviewing design drawings created by others. * Experience in the use and basic maintenance of industry standard locating equipment.

Hylant

Client Market Analyst

Fort Wayne, IN · On-site

The Client Market Analyst analyzes market trends, prepares and presents proposals, and manages the ... resource and liaison. Meet with carriers to learn of new products, appetites and service ...

Hylant

Client Market Analyst

Indianapolis, IN

The Client Market Analyst analyzes market trends, prepares and presents proposals, and manages the ... resource and liaison. Meet with carriers to learn of new products, appetites and service ...

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Showing results 21-40

All JobsClient Liaison JobsClient Liaison Jobs in Indiana

Client Liaison information

See Indiana salary details

$11

$24

$49

How much do client liaison jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for client liaison in Indiana is $24.39, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $26.54 per hour, depending on experience, location, and employer.

What is a client liaison?

Client liaisons are professionals who act as the main point of contact between a company and its clients. They ensure effective communication, address client needs or concerns, and help facilitate solutions to any issues that arise. Their responsibilities often include managing client accounts, coordinating with internal teams, and maintaining strong client relationships to foster satisfaction and loyalty. Client liaisons play a crucial role in ensuring that clients receive excellent service and that their expectations are met or exceeded.

How does a client liaison typically collaborate with other departments to address client needs?

A Client Liaison often acts as a bridge between clients and internal teams such as sales, customer support, and product development. They regularly communicate client feedback, coordinate project updates, and ensure any client concerns are addressed promptly by the appropriate department. This cross-functional collaboration helps streamline processes, resolve issues efficiently, and enhance the overall client experience. As a result, strong interpersonal skills and the ability to manage multiple stakeholders are essential in this role.

What are the key skills and qualifications needed to thrive as a client liaison, and why are they important?

To thrive as a Client Liaison, you need excellent communication skills, a customer service mindset, and a background in business or a related field, often supported by a bachelor’s degree. Familiarity with CRM software, project management tools, and proficiency in Microsoft Office are typically important. Strong interpersonal skills, problem-solving abilities, and attention to detail help someone excel in building relationships and resolving client concerns. These skills are essential for ensuring client satisfaction and maintaining long-term business relationships.

What is the difference between Client Liaison vs Customer Service Representative?

AspectClient LiaisonCustomer Service Representative
Required CredentialsCommunication skills, industry-specific knowledge, sometimes a degree or certification in business or communicationHigh school diploma or equivalent, strong communication skills
Work EnvironmentOffice settings, client meetings, project coordinationCall centers, retail, online support
Employer & Industry UsageUsed across industries like finance, real estate, consultingCommon in retail, hospitality, tech support
Search & Comparison IntentUnderstanding client relationship roles, professional communicationCustomer support, issue resolution

While both roles involve communication and client interaction, a Client Liaison typically manages ongoing relationships and project coordination with clients, often requiring industry knowledge and professional skills. A Customer Service Representative primarily handles customer inquiries and support, often in a more transactional setting. The roles differ mainly in scope, complexity, and work environment, but both are essential for maintaining client and customer satisfaction.

How much do client liaisons make?

Client liaisons typically earn a median annual salary of around $45,000 to $60,000, depending on experience, industry, and location. Salaries can vary based on the complexity of client interactions and the level of responsibility involved.

What are popular job titles related to Client Liaison jobs in Indiana?

For Client Liaison jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Client Liaison jobs in Indiana look for?

The top searched job categories for Client Liaison jobs in Indiana are:

What are popular job titles related to Client Liaison jobs in IN?

For Client Liaison jobs in IN, the most frequently searched job titles are:

Client Liaison jobs near you
Infographic showing various Client Liaison job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 12% Part Time, and 6% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $50,736 per year, or $24.4 per hour.

Community Liaison Professional (CLP) - The LINKS Initiative - FT

Project Will, Inc

Indianapolis, IN • On-site

$18.15 - $20/hr

Full-time

Re-posted 9 days ago

Job description

Project WILL, Inc. is a non-profit agency that supports young adults with behavioral health challenges through life's transitions while providing a launching pad for true growth and positive transformation.
Project WILL creates opportunities for our members to give back to their supportive communities by volunteering. We conduct personal responsibility classes and job readiness training in order to foster positive growth.
Project WILL is looking to hire a Community Liaison Professional(CLP) that will provide interactive and supportive instruction and supervision to to their assigned group of members. The CLP will serve as a very important link between secondary and post-secondary opportunities in the community and direct areas of training and facilitation.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Provide approximately 32 hours per week of direct interactive supervision and support to group of 4 clients in desired activities to foster independence and the achievement of their goals
  • Understand and implement the strategies and goals identified in the Person-Centered Individual Support Plan (PCISP) and Client Success Plan which will include goals related to community and volunteer activities, budget and money management, and social interaction skills.
  • Record data on the implementation of goals to evaluate progress in accordance with their Client Success Plan.
  • Utilize and encourage the use of the individual's personal adaptive equipment and/or identified strategies to support the person to participate in desired activities.
  • Serve as the liaison between the client and "Host Site".
  • Use personal vehicle to provide transportation to support their assigned group in accessing "Host Site" locations and other community activities.
  • Facilitate and support networking opportunities for the individual that encourage inclusion, community engagement and progress toward the achievement of their desired goals.
  • Understand & implement the strategies, and record data, as outlined in the individual's Behavior Support Plans (BSP's).
  • Understand and ensure all health & safety precautions are followed and documented as identified in the individual's Risk Plan(s).
  • Administer medication as prescribed by the person's health care provider and document according to the company's medication administration procedures.
  • As directed by the supervisor, participate in quarterly person-centered plan meetings for the individuals you support.

COMMUNICATION, REPORTING AND QUALITY ASSURANCE RESPONSIBILITIES
  • Coordinate with "Host Site" representative to determine organization's needs including tasks, as well as days and times.
  • Monitor each client's ability to complete requested tasks effectively and in a timely manner.
  • Develop monthly schedule for assigned group and ensure hours are aligned with their NOA. Monitor the delivery of services to ensure clients are maximizing the utilization of the hours in their plans and that they arrive and are picked up on time.
  • Appropriately schedule own appointment notes in InCare system to correspond with developed monthly schedule for actual clients serviced during shifts. Closely monitor available hours within system as to not exceed allotted NOA hours for the month.
  • Complete monthly progress reports and upload in database or distribute to appropriate persons, as directed by the supervisor.
  • Act as the liaison for communicating with families & caregivers, IST members and "Host Site" representatives; ensuring communication is respectful and professional.
  • Maintain confidential information in accordance with HIPAA & regulatory guidelines.
  • Use various means of communication (verbal, written and electronic) to complete work and effectively interact with internal and external customers.
  • Actively participate in meetings as directed, taking action and following up on assigned items.
  • Actively support a safe and healthy environment, monitoring for hazards and safety concerns of the individuals served.
  • Immediately alert supervisor of any critical or potentially critical issue or crisis situation.
  • Prepare reports according to timelines and in adherence with company and regulatory guidelines (ISP & BSP data, daily documentation, incident reports, timesheets, mileage reimbursement, etc.)
  • Network with customers and other professionals to develop and maintain positive, supportive and collaborative relationships to support the company's mission and initiatives.

BUSINESS ADMINISTRATION RESPONSIBILITIES
  • Provide approximately 8 hours of planning and preparation.
  • Ensure hours worked are recorded accurately and submitted within designated timelines.
  • Regularly check email and other forms of electronic messaging and respond to communications within 48 hours or immediately in urgent/time sensitive situations.
  • Identify new potential activities of interest through relevant resources.

REQUIREMENTS
EDUCATION AND EXPERIENCE
  • Must be 18 years of age or older.
  • Must have a High School Diploma, G.E.D, or H.S.E. Diploma
  • One (1) year relevant work experience.
  • Instructional Assistant or knowledge of IEP transition planning
  • Must achieve NADSP Credential within 18 months of starting in position.

BUSINESS AND TECHNICAL SKILLS
  • Knowledge and proficiency in Person Centered Planning
  • Ability to apply general understanding and knowledge to carry out instructions in written, verbal or schedule form.
  • Ability to develop schedule and carry-out the logistics for successful implementation.
  • Ability to handle and carry out multiple tasks.
  • Basic computer skills with the ability to learn and effectively utilize identified computer software applications to accomplish tasks.
  • Ability to read, comprehend, interpret and apply information from general procedures, safety rules, instructions, data and reports.
  • Ability to use Basic English grammatical skills to write routine reports and general correspondence.
  • Organizational skills and ability to accurately document data and maintain records.

COMMUNICATION/INTERACTION SKILLS
  • Verbal and written skills to effectively communicate information to various audiences and customers.
  • Ability to effectively work as a team member and promote a positive work culture.

SELF MANAGEMENT SKILLS
  • Ability to maintain regular attendance as scheduled, be punctual & maintain accurate record of hours worked.
  • Ability to organize self and work activities and take initiative to accomplish tasks.
  • Demonstrate cooperative attitude and tolerance for stress when confronted with critical situations.
  • Ability to maintain confidentiality, integrity and accountability within the scope of responsibilities.

GENERAL REQUIREMENTS AND WORKING CONDITIONS
  • Must have ability to work a flexible schedule, which may include occasional evenings and weekends.
  • Must provide own transportation, have valid driver's license, properly registered vehicle, and driving record must meet insurability requirements (unless working solely with client(s) that do not require driving)
  • Must maintain and provide documentation of auto insurance.
  • Must have ability to lift/move/transfer individuals or materials weighing up to 75 lbs. periodically.
  • Must have ability to stand, walk, stoop, and bend frequently.
  • Must have manual dexterity sufficient to reach, handle items, work with the fingers, and perceive attributes of objects and materials (such as medication, first aid supplies, with meal preparation and household tasks).
  • Must maintain CPR and First Aid certification and must stay current on all other training as defined by Indiana state guidelines, industry accreditation standards and company guidelines.
  • While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, toxic and caustic chemicals, and fumes or airborne particles. The noise level in the work environment is usually quiet to moderate.

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