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Client Intake Manager Jobs (NOW HIRING)

FBT Gibbons LLP

Client Intake Specialist

Cincinnati, OH · On-site

$17.25 - $23.25/hr

Communicate with the firm's Conflicts Attorneys, Client Intake Manager, Conflicts Counsel, attorneys and legal practice assistants regarding information on client intake forms and conflicts search ...

FBT Gibbons LLP

Client Intake Specialist

Indianapolis, IN · On-site

$17 - $22.75/hr

Communicate with the firm's Conflicts Attorneys, Client Intake Manager, Conflicts Counsel, attorneys and legal practice assistants regarding information on client intake forms and conflicts search ...

FBT Gibbons LLP

Client Intake Specialist

Denver, CO · On-site

$18.25 - $24.50/hr

Communicate with the firm's Conflicts Attorneys, Client Intake Manager, Conflicts Counsel, attorneys and legal practice assistants regarding information on client intake forms and conflicts search ...

FBT Gibbons LLP

Client Intake Specialist

Houston, TX · On-site

$17 - $22.75/hr

Communicate with the firm's Conflicts Attorneys, Client Intake Manager, Conflicts Counsel, attorneys and legal practice assistants regarding information on client intake forms and conflicts search ...

FBT Gibbons LLP

Client Intake Specialist

Santa Ana, CA · On-site

$18.50 - $24.75/hr

Communicate with the firm's Conflicts Attorneys, Client Intake Manager, Conflicts Counsel, attorneys and legal practice assistants regarding information on client intake forms and conflicts search ...

FBT Gibbons LLP

Client Intake Specialist

Nashville, TN · On-site

$17.25 - $23/hr

Communicate with the firm's Conflicts Attorneys, Client Intake Manager, Conflicts Counsel, attorneys and legal practice assistants regarding information on client intake forms and conflicts search ...

FBT Gibbons LLP

Client Intake Specialist

Florence, KY · On-site

$17.50 - $23.50/hr

Communicate with the firm's Conflicts Attorneys, Client Intake Manager, Conflicts Counsel, attorneys and legal practice assistants regarding information on client intake forms and conflicts search ...

Frost Brown Todd

Client Intake Specialist

West Chester, OH · On-site +1

$16.75 - $22.50/hr

Communicate with the firm's Conflicts Attorneys, Client Intake Manager, Conflicts Counsel, attorneys and legal practice assistants regarding information on client intake forms and conflicts search ...

FBT Gibbons LLP

Client Intake Specialist

Columbus, OH · On-site

$17.25 - $23/hr

Communicate with the firm's Conflicts Attorneys, Client Intake Manager, Conflicts Counsel, attorneys and legal practice assistants regarding information on client intake forms and conflicts search ...

FBT Gibbons LLP

Client Intake Specialist

Dallas, TX · On-site

$17.50 - $23.50/hr

Communicate with the firm's Conflicts Attorneys, Client Intake Manager, Conflicts Counsel, attorneys and legal practice assistants regarding information on client intake forms and conflicts search ...

FBT Gibbons LLP

Client Intake Specialist

Los Angeles, CA · On-site

$19.25 - $25.50/hr

Communicate with the firm's Conflicts Attorneys, Client Intake Manager, Conflicts Counsel, attorneys and legal practice assistants regarding information on client intake forms and conflicts search ...

FBT Gibbons LLP

Client Intake Specialist

Louisville, KY · On-site

$17 - $22.75/hr

Communicate with the firm's Conflicts Attorneys, Client Intake Manager, Conflicts Counsel, attorneys and legal practice assistants regarding information on client intake forms and conflicts search ...

FBT Gibbons LLP

Client Intake Specialist

Charleston, WV · On-site

$17.25 - $23/hr

Communicate with the firm's Conflicts Attorneys, Client Intake Manager, Conflicts Counsel, attorneys and legal practice assistants regarding information on client intake forms and conflicts search ...

FBT Gibbons LLP

Client Intake Specialist

Newport Beach, CA · On-site

$19 - $25.50/hr

Communicate with the firm's Conflicts Attorneys, Client Intake Manager, Conflicts Counsel, attorneys and legal practice assistants regarding information on client intake forms and conflicts search ...

FBT Gibbons LLP

Client Intake Specialist

Pittsburgh, PA · On-site

$17.25 - $23/hr

Communicate with the firm's Conflicts Attorneys, Client Intake Manager, Conflicts Counsel, attorneys and legal practice assistants regarding information on client intake forms and conflicts search ...

FBT Gibbons LLP

Client Intake Specialist

Lexington, KY · On-site

$15.50 - $20.75/hr

Communicate with the firm's Conflicts Attorneys, Client Intake Manager, Conflicts Counsel, attorneys and legal practice assistants regarding information on client intake forms and conflicts search ...

Addison Group

Intake Manager

Charlotte, NC · On-site

About the Opportunity Addison Group is seeking an Intake Manager on behalf of our client for a direct hire opportunity within a growing specialty healthcare organization. This leadership role will ...

Stange Law Firm

Client Intake Director

Clayton, MO · On-site

The Client Intake Director provides strategic support and guidance to the Firm's client intake ... Works closely with the Partners and Managing Partner to identify, evaluate, and understand overall ...

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How much do client intake manager jobs pay per year?

As of Jun 19, 2026, the average yearly pay for client intake manager in the United States is $66,944.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $79,000.00 per year, depending on experience, location, and employer.

How does a Client Intake Manager typically collaborate with other departments during the onboarding process?

A Client Intake Manager works closely with various teams, such as sales, legal, and customer service, to ensure a seamless onboarding experience for new clients. They coordinate the collection of necessary documentation, clarify client requirements, and address any concerns that may arise during the intake process. Effective communication and strong organizational skills are essential, as the role often requires managing multiple stakeholders and maintaining up-to-date records to facilitate smooth handoffs between departments.

What are the key skills and qualifications needed to thrive as a Client Intake Manager, and why are they important?

To thrive as a Client Intake Manager, you need strong organizational abilities, attention to detail, and experience with client onboarding or case management, often backed by a degree in business, social work, or a related field. Familiarity with customer relationship management (CRM) software, case management systems, and data entry tools is typically required. Exceptional interpersonal communication, problem-solving, and multitasking skills help you build rapport and handle sensitive client information effectively. These competencies ensure smooth client onboarding, enhance client satisfaction, and support organizational efficiency in managing workflows.

What does a Client Intake Manager do?

A Client Intake Manager oversees the process of welcoming and onboarding new clients into a business or organization. Their responsibilities include gathering essential client information, assessing client needs, ensuring all necessary documentation is completed, and coordinating with different departments to facilitate a smooth start for new clients. They play a critical role in ensuring clients have a positive initial experience and that all compliance and regulatory requirements are met. This position often requires strong organizational, communication, and problem-solving skills.
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Client Intake Manager jobs near you
Intake Manager

Intake Manager

Alexander Shunnarah Trial Attorneys

Metairie, LA

$55K - $70K/yr

Full-time

Medical

Posted 6 days ago

Job description

Why Work For Us

Alexander Shunnarah Trial Attorneys is a rapidly growing personal injury law firm based in Alabama with offices across the nation. We handle complex cases and provide each attorney and staff with the support they need enabling us to best serve our clients. Our attorneys and staff pride themselves on their skill set, experience, compassion, and commitment. We are dedicated to giving our clients the utmost attention and care while fighting for them to get what they deserve.

At Alexander Shunnarah Trial Attorneys, we take a real approach. We are innovative, always finding ways to be better, and have a go-getter mentality across the board. Each team member plays a critical role in our mission. We know our people are what makes us great. If you're looking for a career where you can help make a difference in the lives of others alongside a supportive team, we encourage you to apply!

What We Value
  • Client Commitment
  • Integrity
  • A Will to Win
  • Teamwork
  • Personal Accountability
  • Passion
Why Work For Us

We are the premiere property casualty firm in the country and just so happen to be based in Metairie, Louisiana. We have offices all over the country and frequently are featured as thought leaders in this space.

At Hair Shunnarah Trial Attorneys, we know our people are what makes us great. If you're looking for a career where you can help make a difference in the lives of others alongside a supportive team, we look forward to reviewing your resume!

What We Value

  • Client Commitment

  • Integrity

  • A Will to Win

  • Teamwork

  • Personal Accountability

  • Passion

What You'll Do

The Intake Manager is responsible for overseeing the daily operations of the firm's intake department, ensuring that all prospective clients receive a professional, timely, and high-quality experience from their first interaction with the firm.

This role manages the intake team, monitors call performance, improves conversion rates, and develops processes that ensure consistent, effective client screening and onboarding.

The Intake Manager will also be responsible for coaching and developing team members through structured performance management, including the creation and implementation of 30-, 60-, and 90-day development plans and regular evaluation of recorded calls to ensure quality, professionalism, and adherence to firm standards.

Key ResponsibilitiesTeam Leadership & Development

  • Manage, mentor, and support the intake team to ensure exceptional client service and consistent performance.

  • Develop and implement structured 30-, 60-, and 90-day onboarding and development plans for new intake team members.

  • Provide ongoing coaching, training, and performance feedback to improve call handling, client engagement, and conversion rates.

  • Conduct regular call evaluations and quality reviews of intake calls to assess professionalism, accuracy, compliance, and effectiveness.

Intake Operations

  • Oversee the intake process from initial inquiry through case evaluation and routing to attorneys, ensuring prospective clients receive prompt, clear, and professional communication.

  • Maintain and improve intake scripts, workflows, and procedures.

  • Personally handle intake calls and client inquiries as needed to support the team during high call volumes or staffing gaps.

Process Improvement

  • Identify opportunities to improve intake workflows, technology utilization, and communication processes.

  • Collaborate with attorneys and firm leadership to ensure alignment between intake screening and case criteria.

  • Ensure intake processes comply with ethical and legal requirements.

What You Need

  • Bachelor's degree preferred or equivalent professional experience.

  • 3+ years of experience in intake management or call center leadership, preferably in a law firm or professional services environment.

  • Strong leadership and coaching skills with experience developing teams.

  • Experience reviewing and evaluating recorded client calls for quality assurance.

  • Experience with CRM or legal intake management software preferred.

What You Get

Job Type: Full-time

Pay: $55,000 - $70,000

Benefits

  • Health insurance (employer paid)

  • Parental leave

  • Professional development assistance

  • Annual bonus

Alexander Shunnarah Trial Attorneys is committed to a diverse and inclusive workplace. Alexander Shunnarah Trial Attorneys is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please email careers@asilpc.com.