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Client Intake Manager Jobs in Michigan (NOW HIRING)

Judson Center

Intake Supervisor

Warren, MI

Address any immediate client crises or urgent needs that arise during the intake process. * Provide support and guidance to staff in handling challenging situations effectively. * Manage scheduling ...

UHS

Intake 2nd Shift Supervisor

Grand Rapids, MI

The Intake Supervisor provides supervision and direction to Assessment and Referral Center staff ... The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

Centria Autism

Intake Specialist

Farmington Hills, MI · On-site

$19.80 - $25/hr

This role requires someone who has excellent time management, is results-driven, and responds positively to adjustments. Duties and Responsibilities 1. Client Intake + Support * Receive initial ...

UHS

Intake 2nd Shift Supervisor

Grand Rapids, MI · On-site

The Intake Supervisor provides supervision and direction to Assessment and Referral Center staff ... The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

Robert Half

Executive Assistant

Franklin, MI · On-site

$33.65/hr

Oversee routine office support tasks, including supply management, shipping coordination, and general administrative coverage. * Assist with client intake by gathering required information ...

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Client Intake Manager information

How does a client intake manager typically collaborate with other departments during the onboarding process?

A Client Intake Manager works closely with various teams, such as sales, legal, and customer service, to ensure a seamless onboarding experience for new clients. They coordinate the collection of necessary documentation, clarify client requirements, and address any concerns that may arise during the intake process. Effective communication and strong organizational skills are essential, as the role often requires managing multiple stakeholders and maintaining up-to-date records to facilitate smooth handoffs between departments.

What are the key skills and qualifications needed to thrive as a client intake manager?

To thrive as a Client Intake Manager, you need strong organizational abilities, attention to detail, and experience with client onboarding or case management, often backed by a degree in business, social work, or a related field. Familiarity with customer relationship management (CRM) software, case management systems, and data entry tools is typically required. Exceptional interpersonal communication, problem-solving, and multitasking skills help you build rapport and handle sensitive client information effectively. These competencies ensure smooth client onboarding, enhance client satisfaction, and support organizational efficiency in managing workflows.

What does a client intake manager do?

A Client Intake Manager oversees the process of welcoming and onboarding new clients into a business or organization. Their responsibilities include gathering essential client information, assessing client needs, ensuring all necessary documentation is completed, and coordinating with different departments to facilitate a smooth start for new clients. They play a critical role in ensuring clients have a positive initial experience and that all compliance and regulatory requirements are met. This position often requires strong organizational, communication, and problem-solving skills.
What are the most commonly searched types of Client Intake jobs in Michigan? The most popular types of Client Intake jobs in Michigan are:
What cities in Michigan are hiring for Client Intake Manager jobs? Cities in Michigan with the most Client Intake Manager job openings:
Client Intake Manager jobs near you

Client Success and Intake Manager

CareOne Senior Care

Farmington Hills, MI • On-site

Full-time

Posted 7 days ago

Job description

About the Role
CareOne Senior Care is looking for a Client Success & Intake Manager to own the full client journey - from that very first phone call through months and years of ongoing care. If you love building relationships, solving problems on the fly, and being the steady hand a family can count on during a hard transition, this role was built for you.
This isn't a task-completion job. It's a relationship-and-outcomes role: your work directly shows up in how many families we help, how long they stay with us, and how supported our caregivers feel every day.
What You'll Do
  • Be the first friendly voice families hear when they reach out for help
  • Conduct in-home assessments and build individualized care plans
  • Serve as the ongoing point of contact for clients and families
  • Conduct in-home Quality Assurance visits to check on service quality and satisfaction
  • Partner closely with the scheduling team on staffing and caregiver matching
  • Support caregiver hiring, onboarding, and ongoing coaching
  • Represent CareOne in the community and with referral partners
  • Help keep the office running smoothly, stepping up to lead day-to-day operations when the Agency Administrator is out
  • Occasionally step in to cover a client care shift directly in the field, such as during a last-minute caregiver call-off

What We're Looking For
  • Experience in home care, healthcare, or another client-facing role (preferred)
  • Warm, clear communicator who builds trust quickly with families
  • Comfortable juggling multiple priorities in a fast-moving, small-office environment
  • Strong organizational and problem-solving instincts
  • A genuine, compassionate commitment to helping seniors and their families

A Note on Availability
This role participates in the after-hours on-call rotation and responds to urgent client and staffing needs during on-call periods. Reliable availability during assigned rotations is a core expectation of the role.
Why CareOne
CareOne Senior Care is a locally rooted, non-medical private duty home care agency serving families across Farmington Hills, Ann Arbor, and the surrounding communities. We're growing quickly, and this role sits at the center of that growth - your work will directly shape the experience of the families and caregivers we serve every single day.
How to Apply
Ready to be the calm, capable presence families rely on? Visit www.careoneseniorcare.com to apply.
CareOne Senior Care, LLC is an Equal Opportunity Employer.
CareOne Senior Care is an Award Winning home care agency serving Oakland, Livingston, Macomb, Washtenaw and Wayne Counties in Southeast Michigan!

Apply