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Client Intake Manager Jobs in Michigan (NOW HIRING)

Judson Center

Intake Supervisor

Warren, MI · On-site

Address any immediate client crises or urgent needs that arise during the intake process. * Provide support and guidance to staff in handling challenging situations effectively. * Manage scheduling ...

UHS

Intake 2nd Shift Supervisor

Grand Rapids, MI · On-site

The Intake Supervisor provides supervision and direction to Assessment and Referral Center staff ... The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

UHS

Intake 2nd Shift Supervisor

Grand Rapids, MI

The Intake Supervisor provides supervision and direction to Assessment and Referral Center staff ... The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

Integrated Autism Centers

Office Manager

Clinton, MI · On-site

$20 - $25/hr

Office Manager for Autism Center Integrated Autism Center LLC is looking for an organized ... Client Intake Procedures (give tours, review admissions forms, schedule assessments). * Insurance ...

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Client Intake Manager information

How does a Client Intake Manager typically collaborate with other departments during the onboarding process?

A Client Intake Manager works closely with various teams, such as sales, legal, and customer service, to ensure a seamless onboarding experience for new clients. They coordinate the collection of necessary documentation, clarify client requirements, and address any concerns that may arise during the intake process. Effective communication and strong organizational skills are essential, as the role often requires managing multiple stakeholders and maintaining up-to-date records to facilitate smooth handoffs between departments.

What are the key skills and qualifications needed to thrive as a Client Intake Manager, and why are they important?

To thrive as a Client Intake Manager, you need strong organizational abilities, attention to detail, and experience with client onboarding or case management, often backed by a degree in business, social work, or a related field. Familiarity with customer relationship management (CRM) software, case management systems, and data entry tools is typically required. Exceptional interpersonal communication, problem-solving, and multitasking skills help you build rapport and handle sensitive client information effectively. These competencies ensure smooth client onboarding, enhance client satisfaction, and support organizational efficiency in managing workflows.

What does a Client Intake Manager do?

A Client Intake Manager oversees the process of welcoming and onboarding new clients into a business or organization. Their responsibilities include gathering essential client information, assessing client needs, ensuring all necessary documentation is completed, and coordinating with different departments to facilitate a smooth start for new clients. They play a critical role in ensuring clients have a positive initial experience and that all compliance and regulatory requirements are met. This position often requires strong organizational, communication, and problem-solving skills.
What are the most commonly searched types of Client Intake jobs in Michigan? The most popular types of Client Intake jobs in Michigan are:
What cities in Michigan are hiring for Client Intake Manager jobs? Cities in Michigan with the most Client Intake Manager job openings:
Client Intake Manager jobs near you
Intake Supervisor

Intake Supervisor

Judson Center

Warren, MI • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

INTAKE SUPERVISOR
Certified Community Behavioral Health Clinic
Job Title: Intake Supervisor
Reports To: Program Manager
Status: Full Time; Exempt
Job Summary:
Key responsibilities include training and supervising intake staff, monitoring the quality of intake assessments, and ensuring compliance with relevant regulations and organizational policies. The supervisor also plays a crucial role in data collection and reporting, identifying trends to enhance service delivery, and participating in program development initiatives.
Primary Duties and Responsibilities:
  • Supervise and support a team of intake specialists, providing guidance, training, and performance evaluations.
  • Foster a collaborative and positive work environment that encourages professional growth.
  • Oversee the intake process, ensuring timely and thorough assessments for individuals seeking services.
  • Ensure that intake specialists conduct comprehensive screenings and interviews to gather relevant client information.
  • Monitor compliance with regulatory standards and organizational policies during the intake process.
  • Review and evaluate intake assessments for accuracy and completeness, providing feedback for improvement.
  • Work closely with clinical teams to ensure appropriate referrals and service connections for clients.
  • Participate in case reviews and interdisciplinary meetings to discuss client needs and treatment options.
  • Collect, analyze, and report data related to intake processes, identifying trends and areas for improvement.
  • Maintain accurate records and documentation in accordance with privacy regulations and best practices.
  • Develop and implement training programs for new intake staff, focusing on best practices and clinical knowledge.
  • Stay updated on developments in behavioral health to provide relevant training and resources.
  • Ensure clients receive a warm and welcoming experience during the intake process.
  • Advocate for clients' needs and help navigate barriers to accessing services.
  • Contribute to the development and enhancement of protocols and programs to improve service delivery.
  • Engage in community outreach to raise awareness of available behavioral health services.
  • Address any immediate client crises or urgent needs that arise during the intake process.
  • Provide support and guidance to staff in handling challenging situations effectively.
  • Manage scheduling and workflow for the intake team to ensure efficient operations.
  • Participate in strategic planning and program evaluation efforts to enhance overall service quality.
  • This role requires strong leadership, excellent communication skills, and a commitment to fostering a compassionate and effective intake process in the behavioral health field.
Education, Certificates, Licenses, Registrations:
  • Master’s Degree in Social Work, Counseling, or Psychology
  • State Licensure- LMSW, LPC
  • Valid Michigan Driver’s License, appropriate insurance and use of own vehicle.
Working Conditions:
  • Job responsibilities will be performed within an office environment.
  • To perform this job successfully an individual must have the ability to work in a sitting position at a computer for up to 8 hours per day. Specific vision abilities required by this job include close vision. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Physical requirements:
  • While performing the duties of this job, the employee is regularly required to, walk, stand, sit, communicate verbally and in writing, hear, and use hands and fingers to operate a computer and telephone keyboard.
  • Close vision requirements due to computer work.
  • Regular, predictable attendance is required.
Direct reports:
Therapist, Case Managers

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