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Client Intake Manager Jobs in Baltimore, MD (NOW HIRING)

Moveable Feast

Be Seen First

Client Services Coordinator II

Baltimore, MD · On-site

$27.41/hr

... of a manager. Medical Transportation · Determines eligibility and conducts initial intake to ... Responds to client inquiries and questions and resolves issues to ensure quality transportation ...

Konare Law

Client Service Coordinator

Timonium, MD · On-site

$17.25 - $22.50/hr

You'll also support the firm's day-to-day operations by coordinating client intake, retainer agreements, and billing alongside our attorneys and office manager. Why You'll Love Working Here Health ...

Konare Law

Client Service Coordinator

Lutherville Timonium, MD · On-site

$17.25 - $22.50/hr

You'll also support the firm's day-to-day operations by coordinating client intake, retainer agreements, and billing alongside our attorneys and office manager. Why You'll Love Working Here Health ...

Konare Law

Client Service Coordinator

Timonium, MD

$17.25 - $22.50/hr

You'll also support the firm's day-to-day operations by coordinating client intake, retainer agreements, and billing alongside our attorneys and office manager. Why You'll Love Working Here Health ...

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All JobsClient Intake JobsClient Intake Manager JobsClient Intake Manager Jobs in Baltimore, MD

Client Intake Manager information

See Baltimore, MD salary details

$35.3K

$66.5K

$108.8K

How much do client intake manager jobs pay per year?

As of Jun 17, 2026, the average yearly pay for client intake manager in Baltimore, MD is $66,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,700.00 and $78,500.00 per year, depending on experience, location, and employer.

How does a Client Intake Manager typically collaborate with other departments during the onboarding process?

A Client Intake Manager works closely with various teams, such as sales, legal, and customer service, to ensure a seamless onboarding experience for new clients. They coordinate the collection of necessary documentation, clarify client requirements, and address any concerns that may arise during the intake process. Effective communication and strong organizational skills are essential, as the role often requires managing multiple stakeholders and maintaining up-to-date records to facilitate smooth handoffs between departments.

What are the key skills and qualifications needed to thrive as a Client Intake Manager, and why are they important?

To thrive as a Client Intake Manager, you need strong organizational abilities, attention to detail, and experience with client onboarding or case management, often backed by a degree in business, social work, or a related field. Familiarity with customer relationship management (CRM) software, case management systems, and data entry tools is typically required. Exceptional interpersonal communication, problem-solving, and multitasking skills help you build rapport and handle sensitive client information effectively. These competencies ensure smooth client onboarding, enhance client satisfaction, and support organizational efficiency in managing workflows.

What does a Client Intake Manager do?

A Client Intake Manager oversees the process of welcoming and onboarding new clients into a business or organization. Their responsibilities include gathering essential client information, assessing client needs, ensuring all necessary documentation is completed, and coordinating with different departments to facilitate a smooth start for new clients. They play a critical role in ensuring clients have a positive initial experience and that all compliance and regulatory requirements are met. This position often requires strong organizational, communication, and problem-solving skills.
Client Intake Manager jobs near you
Client Intake Spec

Client Intake Spec

JANE ADDAMS RESOURCE CORPORATION

Baltimore, MD

$21.15 - $23.18/hr

Other

Posted 18 days ago

Job description

Essential Duties and Responsibilities include but are not limited to the following:

  • Welcome all visitors to the training center by greeting them in person, answering phone or online inquiries and preparing meeting room space
  •  Assisting interested candidates with registering for upcoming orientation sessions via JARC’s website; and prepare room and orientation materials
  • Coordinate applicant intake process by assisting with orientation and onboarding sessions; schedule applicant interviews; collect all required documents and submit background checks
  • Maintain communications with program applicants and participants managing communication via email or in-person contact.
  • Follow up with program applicants regarding their status during the application process
  • Create and send out acceptance, denial letters and program verification letters.
  • Oversee filing systems to include creating or updating records and organizing files alphabetically and according to content. 
  • Ensure completeness and accuracy of data collection, entry and maintenance in internal and external databases
  • Input and maintain data in programs data management systems with accuracy
  • Manage display cases and boards to visualize program highlights and community partner events
  • Maintain supply storage area by determining inventory levels, placing and expediting orders, requesting funds via RAMP and assure that supplies are ordered
  •  Provide general administrative and clerical support including mailing, scanning, copying, assembling binders/packets, and answering multi-line phone
  • Check for program referrals in the Maryland Works database and follow up with any potential candidates with upcoming orientation information
  • Schedule transportation for trainees to and from drug screening. 
  • Ordering, processing, distributing, and allocating transportation.
  • Submitting monthly SNAP fee to Program Manager.
  •  Updating WORKS platform with all SNAP updates.
  • Checking WORKS platform for referrals from the local Social Services offices.
  • Ability to handle confidential information discreetly.
  • Model appropriate workplace behavior
  •  Other duties as assigned

Team Functions:

  • Serve as a member of JARC Baltimore’s Program team
  • Work as a team to maintain a data driven culture
  • Work closely with Program Coordinators to ensure that program is operating successfully
  •  Ensure that Program Coordinators are properly informed on any/all matters related to trainees
  • Attend scheduled team meetings and other unscheduled meetings as necessary
  • Contribute to JARC’s continuous quality improvement efforts by identifying and implementing best practices, to include social inclusion lens, racial and gender equity
  •  Contribute to JARC’s warm and welcoming environment

Qualifications:

  • · High School diploma and 2 years of related professional experience
  • · Familiarity with office management procedure and experience as an office assistant or relevant role
  • · Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • · Model professionalism, punctuality, good judgment, attention to detail, and commitment to teamwork
  • · Excellent written and verbal communication skills.
  • · Strong organizational skills, attention to detail, and ability to multitask.
  • · Ability to complete work independently and accurately
  • · Willingness to embody JARC Baltimore’s value of establishing a warm, welcoming environment

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