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Client Intake Manager Jobs in Baltimore, MD (NOW HIRING)

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Client Intake Manager information

See Baltimore, MD salary details

$35.3K

$66.5K

$108.8K

How much do client intake manager jobs pay per year?

As of Jul 16, 2026, the average yearly pay for client intake manager in Baltimore, MD is $66,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,700.00 and $78,500.00 per year, depending on experience, location, and employer.

How does a Client Intake Manager typically collaborate with other departments during the onboarding process?

A Client Intake Manager works closely with various teams, such as sales, legal, and customer service, to ensure a seamless onboarding experience for new clients. They coordinate the collection of necessary documentation, clarify client requirements, and address any concerns that may arise during the intake process. Effective communication and strong organizational skills are essential, as the role often requires managing multiple stakeholders and maintaining up-to-date records to facilitate smooth handoffs between departments.

What are the key skills and qualifications needed to thrive as a Client Intake Manager, and why are they important?

To thrive as a Client Intake Manager, you need strong organizational abilities, attention to detail, and experience with client onboarding or case management, often backed by a degree in business, social work, or a related field. Familiarity with customer relationship management (CRM) software, case management systems, and data entry tools is typically required. Exceptional interpersonal communication, problem-solving, and multitasking skills help you build rapport and handle sensitive client information effectively. These competencies ensure smooth client onboarding, enhance client satisfaction, and support organizational efficiency in managing workflows.

What jobs pay 4000 a week without a degree?

A Client Intake Manager typically earns less than $4,000 weekly, but some high-level sales, real estate brokers, or specialized freelance consultants can reach or exceed this income without a degree. Success in these roles often depends on experience, skills, and performance rather than formal education. Many of these jobs require strong communication, sales abilities, or industry-specific knowledge.

What is the highest paying job as a coordinator?

The highest paying coordinator roles are often in project management, such as Project Coordinator or Program Coordinator, with salaries increasing significantly in industries like technology, finance, and healthcare. Senior-level coordinators with specialized skills, certifications, or experience can earn higher salaries, especially when managing large teams or complex projects.

What is the role of an intake manager?

An intake manager is responsible for coordinating the initial contact with clients, gathering necessary information, and assessing their needs to ensure proper service delivery. They often work with documentation, scheduling, and communication tools to streamline the intake process and facilitate smooth client onboarding.

What is the highest paying job in healthcare management?

The highest paying roles in healthcare management include Chief Executive Officers (CEOs) of hospitals and health systems, with salaries often exceeding $200,000 annually. Other high-paying positions include Chief Operating Officers (COOs) and Chief Financial Officers (CFOs), who oversee organizational operations and finances, typically earning six-figure salaries. These roles require extensive experience, advanced degrees, and strong leadership skills.

What does a Client Intake Manager do?

A Client Intake Manager oversees the process of welcoming and onboarding new clients into a business or organization. Their responsibilities include gathering essential client information, assessing client needs, ensuring all necessary documentation is completed, and coordinating with different departments to facilitate a smooth start for new clients. They play a critical role in ensuring clients have a positive initial experience and that all compliance and regulatory requirements are met. This position often requires strong organizational, communication, and problem-solving skills.

Home Care Operations Coordinator

Griswold Home Care for Harford & Cecil Counties

Havre De Grace, MD • On-site

Other

Medical, PTO

Posted 16 days ago


Job description

JOIN THE GRISWOLD TEAM!

Griswold Home Care – Baltimore, Harford & Cecil Counties, is looking for a compassionate and organized Home Care Operations Coordinator to help deliver exceptional care and support to our clients, caregivers, and families. If you thrive in a fast-paced environment where every day brings the opportunity to make a difference, we'd love to meet you.

Location: Harford & Baltimore County, MD (White Marsh, Towson, Perry Hall, Nottingham, Bel Air and surrounding areas) 

Schedule: Monday–Friday, 8:30 AM – 5:00 PM (Full-Time)

About the Role:

If you have experience in home care, enjoy building relationships, and thrive in a fast-paced environment, we'd love to hear from you. 

Responsibilities:

  • Assist with caregiver scheduling and daily schedule changes 

  • Support client and caregiver communications 

  • Conduct new client intake calls and assist with in-home assessments 

  • Help develop and update client care plans 

  • Complete client satisfaction and wellness follow-up calls 

  • Assist with matching caregivers to client needs 

  • Maintain accurate client documentation and records 

  • Answer incoming office calls and provide exceptional customer service 

  • Support office administration and special projects 

  • Collaborate with the leadership team to ensure excellent client care 

Qualifications

  • 2+ years of experience in home care, healthcare, or senior services 

  • Scheduling experience preferred 

  • Experience with client intakes and care plans 

  • Excellent customer service and relationship-building skills 

  • Strong communication and organizational skills 

  • Ability to manage multiple priorities and work independently 

  • Proficiency with Microsoft Office; home care software experience is a plus 

  • Valid driver's license and reliable transportation 

What We Offer:

  • Competitive salary 

  • Paid Time Off 

  • Health benefits (where applicable) 

  • Ongoing training and career development 

  • Supportive, team-oriented culture 

  • Opportunity to make a meaningful impact in the lives of seniors and their families 

About Us:  As an equal-opportunity employer, we are committed to promoting diversity, equity, and inclusion in all aspects of our operations and providing a work environment that is free from discrimination, harassment, and retaliation. 

Join a team that is committed to helping seniors live safely and independently at home while delivering exceptional care every day.