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Client Intake Manager Jobs in California (NOW HIRING)

Direct Counsel

Intake Manager

Los Angeles, CA

$120K - $150K/yr

Supervising Pre-Litigation Intake Manager Location: Los Angeles, CA Compensation: $120,000 - $150 ... Maintain regular client contact to build strong relationships and ensure satisfaction throughout ...

Omega Law Group PC

Intake Manager

West Hollywood, CA · On-site

$72K - $93K/yr

The Intake Manager is essential managing a team of intake specialists who focus on client service and ensuring a positive experience for those seeking assistance. This role demands a candidate with a ...

Omega Law Group

Intake Manager

West Hollywood, CA · On-site

$72K - $93K/yr

The Intake Manager is essential managing a team of intake specialists who focus on client service and ensuring a positive experience for those seeking assistance. This role demands a candidate with a ...

Omega Law Group PC

Intake Manager

West Hollywood, CA · On-site

$72K - $93K/yr

The Intake Manager is essential managing a team of intake specialists who focus on client service and ensuring a positive experience for those seeking assistance. This role demands a candidate with a ...

Lawyers for Justice, PC

Intake Manager

Glendale, CA · On-site

$65K - $80K/yr

Our growing firm is looking to hire an experienced Intake Administrator with a desire to lead us ... This position is full time. Candidate will handle a large volume of incoming client calls and be ...

Lawyers for Justice, PC

Intake Specialist

Glendale, CA · On-site

$20 - $25/hr

... client as assigned by Intake Manager; · Performs other related duties as assigned. *The company reserves the right to add or change duties at any time. Required Skills/Abilities · Ability to ...

Gomez Law, APC

Intake Sales Manager

Los Angeles, CA · On-site

$50K - $60K/yr

In this pivotal role, you'll be responsible for managing our client intake process and leading a team of intake specialists to maximize conversion rates and ensure exceptional client experience from ...

ComForCare

Client Intake & Care Coordinator

Orinda, CA · On-site

$25 - $27/hr

The position plays a vital role in helping clients live safely and comfortably at home by managing ... Client Intake & Assessment * Serve as the first point of contact for new client inquiries ...

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Client Intake Manager information

How does a Client Intake Manager typically collaborate with other departments during the onboarding process?

A Client Intake Manager works closely with various teams, such as sales, legal, and customer service, to ensure a seamless onboarding experience for new clients. They coordinate the collection of necessary documentation, clarify client requirements, and address any concerns that may arise during the intake process. Effective communication and strong organizational skills are essential, as the role often requires managing multiple stakeholders and maintaining up-to-date records to facilitate smooth handoffs between departments.

What are the key skills and qualifications needed to thrive as a Client Intake Manager, and why are they important?

To thrive as a Client Intake Manager, you need strong organizational abilities, attention to detail, and experience with client onboarding or case management, often backed by a degree in business, social work, or a related field. Familiarity with customer relationship management (CRM) software, case management systems, and data entry tools is typically required. Exceptional interpersonal communication, problem-solving, and multitasking skills help you build rapport and handle sensitive client information effectively. These competencies ensure smooth client onboarding, enhance client satisfaction, and support organizational efficiency in managing workflows.

What does a Client Intake Manager do?

A Client Intake Manager oversees the process of welcoming and onboarding new clients into a business or organization. Their responsibilities include gathering essential client information, assessing client needs, ensuring all necessary documentation is completed, and coordinating with different departments to facilitate a smooth start for new clients. They play a critical role in ensuring clients have a positive initial experience and that all compliance and regulatory requirements are met. This position often requires strong organizational, communication, and problem-solving skills.
What are the most commonly searched types of Client Intake jobs in California? The most popular types of Client Intake jobs in California are:
What cities in California are hiring for Client Intake Manager jobs? Cities in California with the most Client Intake Manager job openings:
Client Intake Manager jobs near you

Intake Manager

Direct Counsel

Los Angeles, CA

$120K - $150K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

Supervising Pre-Litigation Intake Manager
Location: Los Angeles, CA
Compensation: $120,000 – $150,000+ annually (DOE) + performance bonuses
Schedule: Full-time, on-site
Benefits: 401(k), Medical/Dental/Vision (PPO), Paid Time Off, Paid Holidays, Free Parking

Direct Counsel is partnered with a rapidly growing Plaintiff’s Personal Injury firm in Los Angeles that is seeking a talented and experienced Supervising Pre-Litigation Intake Manager to join their leadership team. This is an exciting opportunity for a hands-on, strategic professional with a passion for delivering exceptional results and mentoring high-performing teams.

Key Responsibilities:

  • Oversee all aspects of the pre-litigation process with the support of case managers, assistants, and internal departments including Property Damage, Medical Records, Demands, Negotiations, and Lien Resolution.

  • Lead a high-volume intake pipeline, ensuring a smooth onboarding process, proper case development, and exceptional client service.

  • Run analytics and performance tracking to identify lead sources, intake success rates, and develop strategies to optimize conversions.

  • Drive strategic decision-making and actively participate in case evaluation, medical management, and settlement strategies to maximize case value.

  • Conduct regular case audits and team meetings to ensure cases are being worked up efficiently and proactively.

  • Maintain regular client contact to build strong relationships and ensure satisfaction throughout the pre-litigation phase.

  • Ensure team members and support departments are achieving key performance indicators (KPIs).

  • Collaborate closely with attorneys, legal staff, and leadership to align case strategy, client experience, and firm goals.

  • Serve as a motivational team leader, fostering collaboration, accountability, and growth among team members.

Qualifications:

  • Minimum 3 years of experience in personal injury law, including at least 3 years in a supervisory or managerial capacity.

  • Proven expertise in pre-litigation case management and client intake.

  • Strong leadership skills, with the ability to manage, mentor, and motivate teams in a fast-paced environment.

  • Analytical mindset with the ability to interpret data and translate it into actionable strategies.

  • Exceptional communication and interpersonal skills, both written and verbal.

  • Detail-oriented, highly organized, and able to multitask under tight deadlines.

  • Proficiency in legal software and case management systems is a plus.

  • Passion for advocating on behalf of injured clients and delivering exceptional results.

This is a high-impact leadership role within a collaborative, mission-driven firm that values innovation, client care, and team success. If you're a driven professional ready to take the next step in your career, we encourage you to apply.