The IS will also complete other duties as assigned by the Implementation Manager. This can be a hybrid or fully remote role. Key Responsibilities: * Client implementation: Configure, test ...
The IS will also complete other duties as assigned by the Implementation Manager. This can be a hybrid or fully remote role. Key Responsibilities: * Client implementation: Configure, test ...
The IS will also complete other duties as assigned by the Implementation Manager. This can be a hybrid or fully remote role. Key Responsibilities: * Client implementation: Configure, test ...
The IS will also complete other duties as assigned by the Implementation Manager. This can be a hybrid or fully remote role. Key Responsibilities: * Client implementation: Configure, test ...
The IS will also complete other duties as assigned by the Implementation Manager. This can be a hybrid or fully remote role. Key Responsibilities: * Client implementation: Configure, test ...
The IS will also complete other duties as assigned by the Implementation Manager. This can be a hybrid or fully remote role. Key Responsibilities: * Client implementation: Configure, test ...
Leads all aspects of the implementation project as a client-side resource * Manage day-to-day project tasks for a clients successful payroll transition * Configure workflows to optimize system ...
Leads all aspects of the implementation project as a client-side resource * Manage day-to-day project tasks for a clients successful payroll transition * Configure workflows to optimize system ...
Effectively manage the project scope, ensuring alignment with client expectations and project ... Monitor project budgets and expenditures, implementing cost-control measures as needed to ensure ...
Effectively manage the project scope, ensuring alignment with client expectations and project ... Monitor project budgets and expenditures, implementing cost-control measures as needed to ensure ...
Effectively manage the project scope, ensuring alignment with client expectations and project ... Monitor project budgets and expenditures, implementing cost-control measures as needed to ensure ...
Effectively manage the project scope, ensuring alignment with client expectations and project ... Monitor project budgets and expenditures, implementing cost-control measures as needed to ensure ...
Effectively manage the project scope, ensuring alignment with client expectations and project ... Monitor project budgets and expenditures, implementing cost-control measures as needed to ensure ...
Effectively manage the project scope, ensuring alignment with client expectations and project ... Monitor project budgets and expenditures, implementing cost-control measures as needed to ensure ...
... action plans; implementing production, productivity, quality, and customer-service standards ... Oversees managers working on client engagements within practice. * Reviews high-level deliverables ...
... action plans; implementing production, productivity, quality, and customer-service standards ... Oversees managers working on client engagements within practice. * Reviews high-level deliverables ...
Implementation Coordinator
Fort Lauderdale, FL · On-site
$68K - $70K/yr
The Implementation Coordinator is responsible for supporting enterprise implementation efforts ... Strong project and change management capability, with proven experience leading complex initiatives ...
Quick apply
Implementation Coordinator
Fort Lauderdale, FL · On-site
$68K - $70K/yr
The Implementation Coordinator is responsible for supporting enterprise implementation efforts ... Strong project and change management capability, with proven experience leading complex initiatives ...
Implementation Coordinator
Fort Lauderdale, FL · On-site
$68K - $70K/yr
The Implementation Coordinator is responsible for supporting enterprise implementation efforts ... Strong project and change management capability, with proven experience leading complex initiatives ...
Implementation Coordinator
Fort Lauderdale, FL · On-site
$68K - $70K/yr
The Implementation Coordinator is responsible for supporting enterprise implementation efforts ... Strong project and change management capability, with proven experience leading complex initiatives ...
Project Manager
Fort Lauderdale, FL · On-site
Specific Duties: 1. Establishes, leads, and manages internal and client projects by coordinating ... Work with department leadership to implement improvements to the Project Management processes and ...
Quick apply
Project Manager
Fort Lauderdale, FL · On-site
Specific Duties: 1. Establishes, leads, and manages internal and client projects by coordinating ... Work with department leadership to implement improvements to the Project Management processes and ...
Project Manager
Deerfield Beach, FL · On-site
This position is located at the client site in the Fort Lauderdale, FL area in a hybrid environment ... Experience coordinating with vendors and supporting vendor package implementations. . Ability to ...
Project Manager
Deerfield Beach, FL · On-site
This position is located at the client site in the Fort Lauderdale, FL area in a hybrid environment ... Experience coordinating with vendors and supporting vendor package implementations. . Ability to ...
ABA Implementation Manager
Fort Lauderdale, FL · On-site +1
The Implementation Manager II will lead moderately complex SaaS implementation projects, ensuring ... This role requires strong project management skills, a customer-focused approach, and the ability ...
ABA Implementation Manager
Fort Lauderdale, FL · On-site +1
The Implementation Manager II will lead moderately complex SaaS implementation projects, ensuring ... This role requires strong project management skills, a customer-focused approach, and the ability ...
... client consulting, software implementation and training Prior project management experience highly preferred. Ability to lead project teams of various sizes and see them through to completion ...
... client consulting, software implementation and training Prior project management experience highly preferred. Ability to lead project teams of various sizes and see them through to completion ...
Project Manager
Tamarac, FL · On-site
... client consulting, software implementation and training • Prior project management experience highly preferred. • Ability to lead project teams of various sizes and see them through to completion ...
Project Manager
Tamarac, FL · On-site
... client consulting, software implementation and training • Prior project management experience highly preferred. • Ability to lead project teams of various sizes and see them through to completion ...
... client consulting, software implementation and training · Prior project management experience highly preferred. · Ability to lead project teams of various sizes and see them through to completion ...
... client consulting, software implementation and training · Prior project management experience highly preferred. · Ability to lead project teams of various sizes and see them through to completion ...
Project Manager
Weston, FL · On-site
... Client that the candidate submitted, interviewing and showing up for work is one and the same ... implementation of business process, legislative, and supporting information systems projects; • ...
Project Manager
Weston, FL · On-site
... Client that the candidate submitted, interviewing and showing up for work is one and the same ... implementation of business process, legislative, and supporting information systems projects; • ...
Job Summary The Project Manager serves as the main point of contact for the client and is responsible for managing project administration, document control, and financial oversight. This role ...
Job Summary The Project Manager serves as the main point of contact for the client and is responsible for managing project administration, document control, and financial oversight. This role ...
Revenue Cycle Implementation Manager Remote - Cooper City, FL Job Summary The Revenue Cycle ... Monitor project performance, proactively resolving risks, issues, and delays. Client Relationship ...
Revenue Cycle Implementation Manager Remote - Cooper City, FL Job Summary The Revenue Cycle ... Monitor project performance, proactively resolving risks, issues, and delays. Client Relationship ...
Develop and implement project scopes, budgets, schedules, and deliverables to meet client and ... Project Management Professional (PMP) certification is a plus but not required. * Proven track ...
Develop and implement project scopes, budgets, schedules, and deliverables to meet client and ... Project Management Professional (PMP) certification is a plus but not required. * Proven track ...
Client Implementation Project Manager information
See Boca Raton, FL salary details
$38.9K - $51.5K
5% of jobs
$51.5K - $64.1K
6% of jobs
$76K is the 25th percentile. Wages below this are outliers.
$64.1K - $76.7K
14% of jobs
$76.7K - $89.3K
13% of jobs
The median wage is $99.5K / yr.
$89.3K - $101.9K
14% of jobs
$101.9K - $114.5K
13% of jobs
$126.7K is the 75th percentile. Wages above this are outliers.
$114.5K - $127.1K
10% of jobs
$127.1K - $139.7K
9% of jobs
$139.7K - $152.3K
9% of jobs
$152.3K - $164.9K
6% of jobs
$164.9K - $177.5K
1% of jobs
$38.9K
$106.7K
$177.5K
How much do client implementation project manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?
What are some common challenges faced by Client Implementation Project Managers during the onboarding process?
What is a Client Implementation Project Manager?
What is the difference between Client Implementation Project Manager vs Customer Success Manager?
| Aspect | Client Implementation Project Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Implementing products/services for clients, ensuring project delivery | Maintaining client relationships, ensuring ongoing satisfaction |
| Work Environment | Project-based, cross-functional teams, deadlines-driven | Relationship management, account growth, support |
| Required Skills | Project management, technical knowledge, communication | Customer service, communication, problem-solving |
The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.
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Full-time
Medical, Retirement
Posted 11 days ago
Insurance Office Of America rating
8.6
Based on 5 frontline employees who took The Breakroom Quiz
73rd of 259 rated insurance
Job description
Description
Job Description:
Title: Implementation Specialist
Work Mode: Fully remote | Location/Supporting: Lakewood Ranch, FL or Longwood, FL | Experience: 3-5 years Payroll / HRIS / Implementation experience required. Must have UKG Ready experience.
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations
About the Role: The Implementation Specialist (IS) is responsible for configuration and demonstrations of the UKG Ready platform across Payroll, TLM, and HRIS modules for both new and existing clients. The ideal candidate is resourceful, detail-oriented, and comfortable navigating client communication and training, system configuration, and operational processing needs. The IS will also complete other duties as assigned by the Implementation Manager. This can be a hybrid or fully remote role.
Key Responsibilities:
Client implementation: Configure, test, demonstrate, and activate the UKG Ready Platform for POA Clients, specific to their needs.
Train clients on the UKG Ready platform, including Payroll, HRIS, Time & Labor Management, and Benefits solutions.
Client training: Coordinate and deliver client training sessions to ensure successful system adoption and long‑term usability.
Sales collaboration: Work closely with Sales partners to support seamless client hand‑offs and deliver a positive, consultative implementation experience.
Client hand‑off meetings: Schedule and attend client hand‑off meetings to confirm implementation scope, timelines, and expectations.
Data integrity: Provide quality control and validation of client data throughout the implementation process to ensure accuracy and compliance.
Customer service mentality: Deliver outstanding client service by anticipating needs, maintaining professional and frequent communication, and responding promptly to service requests.
Relationship management: Develop and maintain positive, productive relationships with clients, Sales representatives, teammates, and POA leadership.
Discretion and judgment: Exercise independent judgment to achieve outcomes that benefit both clients and POA.
Business growth: Actively seek opportunities to expand POA services by identifying client needs and supporting additional product offerings.
Training participation: Regularly participate in internal and external training, expanding and sharing knowledge within the POA Team.
Team support: Act as back-up for teammates as needed, ensuring overall team service excellence.
Collaboration: Work effectively with the entire POA team, seeking input and developing win-win solutions to any process, service, quality, or productivity issues.
Technical competence: Maintain a high degree of technical competence and industry/market expertise.
Compliance: Comply with all company work rules, standards, policies, and procedures at all times.
Professional development: Continuously improve professional skills by actively participating in internal and external development opportunities.
Champion IOA Values: Demonstrate integrity and leadership.
Ideal Candidate Qualifications:
Bachelor’s Degree preferred (equivalent experience considered in lieu of degree)
Advanced knowledge of UKG Ready
Experience with configuring TLM Pay Calc 2.0
3–5 years of Payroll, HRIS, or client implementation / onboarding experience
Prior experience configuring Payroll, HRIS, Time & Labor, and Benefits platforms; in a SaaS Payroll / HRIS / TLM environment
Employee Benefits configuration and enrollment experience
FPC or CPP certification (preferred)
Ability to successfully import, validate, and analyze client data within Payroll/HRIS systems
Strong knowledge of Payroll, Tax, Garnishments, Workers’ Compensation, and Health Benefits
Advanced Microsoft Excel proficiency, including functions and formulas
Excellent written and verbal communication skills
Strong analytical, organizational, and problem‑solving skills
Detail‑oriented with the ability to manage multiple implementations and deadlines
Ability to work effectively both independently and within a collaborative team environment
What We Offer:
Competitive salaries and bonus potential
Company-paid health insurance
Paid holidays, vacations, and sick time
401K with employer match
Professional growth and career progression opportunities
Respectful culture and work/family life balance
Community service commitment
Supportive teammates and a rewarding work environment
What to Expect (Application Process):
30-Minute Phone Screen, Online Assessments, and Interview(s)
Salary Range
The expected pay range for this position is $28.00 to $40.00 per hour, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About Insurance Office of America
Sourced by ZipRecruiter
Industry
Insurance services
Company size
1,001 - 5,000 Employees
Headquarters location
Longwood, FL, US
Year founded
1988