The Implementation Specialist (IS) is responsible for configuration and demonstrations of the UKG ... Management, and Benefits solutions. * Client training: Coordinate and deliver client training ...
The Implementation Specialist (IS) is responsible for configuration and demonstrations of the UKG ... Management, and Benefits solutions. * Client training: Coordinate and deliver client training ...
Manage day-to-day project tasks for a client's successful payroll transition * Configure workflows ... Experience with multi-entity, complex implementations * Prior experience owning and leading ...
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Manage day-to-day project tasks for a client's successful payroll transition * Configure workflows ... Experience with multi-entity, complex implementations * Prior experience owning and leading ...
The Implementation Specialist (IS) is responsible for configuration and demonstrations of the UKG ... Management, and Benefits solutions. * Client training: Coordinate and deliver client training ...
The Implementation Specialist (IS) is responsible for configuration and demonstrations of the UKG ... Management, and Benefits solutions. * Client training: Coordinate and deliver client training ...
The Implementation Specialist (IS) is responsible for configuration and demonstrations of the UKG ... Management, and Benefits solutions. * Client training: Coordinate and deliver client training ...
The Implementation Specialist (IS) is responsible for configuration and demonstrations of the UKG ... Management, and Benefits solutions. * Client training: Coordinate and deliver client training ...
The Implementation Specialist (IS) is responsible for configuration and demonstrations of the UKG ... Management, and Benefits solutions. * Client training: Coordinate and deliver client training ...
The Implementation Specialist (IS) is responsible for configuration and demonstrations of the UKG ... Management, and Benefits solutions. * Client training: Coordinate and deliver client training ...
The Implementation Specialist (IS) is responsible for configuration and demonstrations of the UKG ... Management, and Benefits solutions. * Client training: Coordinate and deliver client training ...
The Implementation Specialist (IS) is responsible for configuration and demonstrations of the UKG ... Management, and Benefits solutions. * Client training: Coordinate and deliver client training ...
The Implementation Specialist (IS) is responsible for configuration and demonstrations of the UKG ... Management, and Benefits solutions. * Client training: Coordinate and deliver client training ...
The Implementation Specialist (IS) is responsible for configuration and demonstrations of the UKG ... Management, and Benefits solutions. * Client training: Coordinate and deliver client training ...
The IS will also complete other duties as assigned by the Implementation Manager. This can be a hybrid or fully remote role. Key Responsibilities: * Client implementation: Configure, test ...
The IS will also complete other duties as assigned by the Implementation Manager. This can be a hybrid or fully remote role. Key Responsibilities: * Client implementation: Configure, test ...
The IS will also complete other duties as assigned by the Implementation Manager. This can be a hybrid or fully remote role. Key Responsibilities: * Client implementation: Configure, test ...
The IS will also complete other duties as assigned by the Implementation Manager. This can be a hybrid or fully remote role. Key Responsibilities: * Client implementation: Configure, test ...
The IS will also complete other duties as assigned by the Implementation Manager. This can be a hybrid or fully remote role. Key Responsibilities: * Client implementation: Configure, test ...
The IS will also complete other duties as assigned by the Implementation Manager. This can be a hybrid or fully remote role. Key Responsibilities: * Client implementation: Configure, test ...
Manage day-to-day project tasks for a client's successful payroll transition * Configure workflows ... Experience with multi-entity, complex implementations * Prior experience owning and leading ...
Manage day-to-day project tasks for a client's successful payroll transition * Configure workflows ... Experience with multi-entity, complex implementations * Prior experience owning and leading ...
The IS will also complete other duties as assigned by the Implementation Manager. This can be a hybrid or fully remote role. Key Responsibilities: * Client implementation: Configure, test ...
The IS will also complete other duties as assigned by the Implementation Manager. This can be a hybrid or fully remote role. Key Responsibilities: * Client implementation: Configure, test ...
The IS will also complete other duties as assigned by the Implementation Manager. This can be a hybrid or fully remote role. Key Responsibilities: * Client implementation: Configure, test ...
The IS will also complete other duties as assigned by the Implementation Manager. This can be a hybrid or fully remote role. Key Responsibilities: * Client implementation: Configure, test ...
The IS will also complete other duties as assigned by the Implementation Manager. This can be a hybrid or fully remote role. Key Responsibilities: * Client implementation: Configure, test ...
The IS will also complete other duties as assigned by the Implementation Manager. This can be a hybrid or fully remote role. Key Responsibilities: * Client implementation: Configure, test ...
The IS will also complete other duties as assigned by the Implementation Manager. This can be a hybrid or fully remote role. Key Responsibilities: * Client implementation: Configure, test ...
The IS will also complete other duties as assigned by the Implementation Manager. This can be a hybrid or fully remote role. Key Responsibilities: * Client implementation: Configure, test ...
The IS will also complete other duties as assigned by the Implementation Manager. This can be a hybrid or fully remote role. Key Responsibilities: * Client implementation: Configure, test ...
The IS will also complete other duties as assigned by the Implementation Manager. This can be a hybrid or fully remote role. Key Responsibilities: * Client implementation: Configure, test ...
The IS will also complete other duties as assigned by the Implementation Manager. This can be a hybrid or fully remote role. Key Responsibilities: * Client implementation: Configure, test ...
The IS will also complete other duties as assigned by the Implementation Manager. This can be a hybrid or fully remote role. Key Responsibilities: * Client implementation: Configure, test ...
The IS will also complete other duties as assigned by the Implementation Manager. This can be a hybrid or fully remote role. Key Responsibilities: * Client implementation: Configure, test ...
The IS will also complete other duties as assigned by the Implementation Manager. This can be a hybrid or fully remote role. Key Responsibilities: * Client implementation: Configure, test ...
The IS will also complete other duties as assigned by the Implementation Manager. This can be a hybrid or fully remote role. Key Responsibilities: * Client implementation: Configure, test ...
The IS will also complete other duties as assigned by the Implementation Manager. This can be a hybrid or fully remote role. Key Responsibilities: * Client implementation: Configure, test ...
The IS will also complete other duties as assigned by the Implementation Manager. This can be a hybrid or fully remote role. Key Responsibilities: * Client implementation: Configure, test ...
The IS will also complete other duties as assigned by the Implementation Manager. This can be a hybrid or fully remote role. Key Responsibilities: * Client implementation: Configure, test ...
Client Implementation Project Manager information
See Boca Raton, FL salary details
$38.9K - $51.5K
5% of jobs
$51.5K - $64.1K
6% of jobs
$76K is the 25th percentile. Wages below this are outliers.
$64.1K - $76.7K
14% of jobs
$76.7K - $89.3K
13% of jobs
The median wage is $99.5K / yr.
$89.3K - $101.9K
14% of jobs
$101.9K - $114.5K
13% of jobs
$126.7K is the 75th percentile. Wages above this are outliers.
$114.5K - $127.1K
10% of jobs
$127.1K - $139.7K
9% of jobs
$139.7K - $152.3K
9% of jobs
$152.3K - $164.9K
6% of jobs
$164.9K - $177.5K
1% of jobs
$38.9K
$106.7K
$177.5K
How much do client implementation project manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?
What are some common challenges faced by Client Implementation Project Managers during the onboarding process?
What is a Client Implementation Project Manager?
What is the difference between Client Implementation Project Manager vs Customer Success Manager?
| Aspect | Client Implementation Project Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Implementing products/services for clients, ensuring project delivery | Maintaining client relationships, ensuring ongoing satisfaction |
| Work Environment | Project-based, cross-functional teams, deadlines-driven | Relationship management, account growth, support |
| Required Skills | Project management, technical knowledge, communication | Customer service, communication, problem-solving |
The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.
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Full-time
Medical, Retirement
Posted 11 days ago
Insurance Office Of America rating
8.6
Based on 5 frontline employees who took The Breakroom Quiz
73rd of 259 rated insurance
Job description
Job Description:
Title:ImplementationSpecialist
Work Mode:Fully remote| Location/Supporting:Lakewood Ranch, FL or Longwood, FL| Experience:3-5 years Payroll / HRIS / Implementation experience required. Must have UKG Ready experience.
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace.Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours.To view our branch locations, please visit: ioausa.com/locations
About the Role:The Implementation Specialist (IS) is responsible for configuration and demonstrations of the UKG Ready platform across Payroll, TLM, and HRIS modules for both new and existing clients. The ideal candidate is resourceful, detail-oriented, and comfortable navigating client communication and training, system configuration, and operational processing needs. The IS will also complete other duties as assigned by the Implementation Manager. This can be a hybrid or fully remote role.
Key Responsibilities:
Client implementation:Configure, test,demonstrate, and activate the UKG Ready Platform for POA Clients, specific to their needs.
Train clients on the UKG Ready platform, including Payroll, HRIS, Time & Labor Management, and Benefits solutions.
Client training:Coordinate and deliver client training sessions to ensure successful system adoption and longterm usability.
Sales collaboration:Work closely with Sales partners to support seamless client handoffs and deliver a positive, consultative implementation experience.
Client handoff meetings:Schedule and attend client handoff meetings to confirm implementation scope, timelines, and expectations.
Data integrity:Provide quality control and validation of client data throughout the implementation process to ensure accuracy and compliance.
Customer service mentality:Deliver outstanding client service byanticipatingneeds,maintainingprofessional and frequent communication, and responding promptly to service requests.
Relationship management:Develop andmaintainpositive, productive relationships with clients, Sales representatives, teammates, and POA leadership.
Discretion and judgment:Exercise independent judgment to achieve outcomes thatbenefitboth clients and POA.
Business growth:Actively seek opportunities to expand POA services byidentifyingclient needs and supportingadditionalproduct offerings.
Training participation:Regularlyparticipatein internal and external training,expandingand sharing knowledge within the POA Team.
Team support:Act as back-up for teammates as needed, ensuring overall team service excellence.
Collaboration:Work effectively with the entire POA team, seeking input and developing win-win solutions to any process, service, quality, or productivity issues.
Technical competence:Maintain a high degree of technical competence and industry/market expertise.
Compliance:Comply with all company work rules, standards, policies, and procedures at all times.
Professional development:Continuously improve professional skills by activelyparticipatingin internal and external development opportunities.
Champion IOA Values:Demonstrateintegrity and leadership.
Ideal CandidateQualifications:
Bachelor's Degree preferred (equivalent experience considered in lieu of degree)
Advanced knowledge of UKG Ready
Experience with configuring TLM Pay Calc 2.0
3-5 years of Payroll, HRIS, or client implementation/ onboardingexperience
Prior experience configuring Payroll, HRIS, Time & Labor, and Benefits platforms;in a SaaS Payroll / HRIS / TLM environment
Employee Benefits configuration and enrollment experience
FPC or CPP certification (preferred)
Ability to successfully import,validate, and analyze client data within Payroll/HRIS systems
Strong knowledge of Payroll, Tax, Garnishments, Workers' Compensation, and Health Benefits
Advanced Microsoft Excelproficiency, including functions and formulas
Excellent written and verbal communication skills
Strong analytical, organizational, and problemsolving skills
Detailoriented with the ability to manage multiple implementations and deadlines
Ability to work effectively both independently and within a collaborative team environment
What We Offer:
Competitive salaries and bonus potential
Company-paid health insurance
Paid holidays, vacations, and sick time
401K with employer match
Professional growth and career progression opportunities
Respectful culture and work/family life balance
Community service commitment
Supportive teammates and a rewarding work environment
What to Expect(Application Process):
30-Minute Phone Screen, Online Assessments, and Interview(s)
Salary Range
The expected pay range for this position is $28.00 to $40.00 per hour, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About Insurance Office of America
Sourced by ZipRecruiter
Industry
Insurance services
Company size
1,001 - 5,000 Employees
Headquarters location
Longwood, FL, US
Year founded
1988