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Client Implementation Project Manager Jobs in Baltimore, MD

DMI

Project Manager

Crownsville, MD

Serve as the primary interface to client leadership, translating strategic objectives into ... Implement real-time performance monitoring and reporting, enabling proactive issue resolution.

WSP

Project Manager - Power Delivery

Baltimore, MD · On-site +1

Manage project implementation including project schedule, project budget, and the project resources including external vendors and contractors. * Lead client discussions and develop/grow client ...

WSP

Project Manager - Power Delivery

Baltimore, MD · On-site

Manage project implementation including project schedule, project budget, and the project resources including external vendors and contractors. * Lead client discussions and develop/grow client ...

Urban Strategies, Inc.

Project Manager

Baltimore, MD · On-site

$83K - $85K/yr

USI is a national nonprofit with extensive experience in the design and implementation of place ... Supporting and promoting the development of the USI CDFI client base. * Perform other assigned ...

Ramboll

Construction Project Manager

Hunt Valley, MD · On-site

As our new Construction Project Manager, you will manage/direct staff activities associated with ... Maintaining client contact and strategic plan implementation related to technical advice, planning ...

Ramboll

Construction Project Manager

Hunt Valley, MD · On-site

As our new Construction Project Manager, you will manage/direct staff activities associated with ... Maintaining client contact and strategic plan implementation related to technical advice, planning ...

Ramboll

Construction Project Manager

Hunt Valley, MD

As our new Construction Project Manager, you will manage/direct staff activities associated with ... Maintaining client contact and strategic plan implementation related to technical advice, planning ...

Relevante, Inc.

Mechanical Project Manager

Baltimore, MD · On-site

$105K/yr

... client coordination skills #5. Proven experience managing project budgets, schedules, and ... Manage Project Implementation - With assigned project team, ensure that all steps and procedures ...

Pae

Project Manager

Annapolis Junction, MD

$140K - $180K/yr

Coordinates and prepares proposals in response to Client Requests for Proposal for projects. * Along with Program Manager, coordinates project negotiation and acquisition with Client. Internally ...

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All JobsClient Implementation Project Manager JobsClient Implementation Project Manager Jobs in Baltimore, MD

Client Implementation Project Manager information

See Baltimore, MD salary details

$40.7K

$111.8K

$185.8K

How much do client implementation project manager jobs pay per year?

As of Jun 22, 2026, the average yearly pay for client implementation project manager in Baltimore, MD is $111,770.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,500.00 and $140,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What is a Client Implementation Project Manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What are some common challenges faced by Client Implementation Project Managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.
What are popular job titles related to Client Implementation Project Manager jobs in Baltimore, MD? For Client Implementation Project Manager jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Client Implementation Project Manager jobs in Baltimore, MD look for? The top searched job categories for Client Implementation Project Manager jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Client Implementation Project Manager jobs? Cities near Baltimore, MD with the most Client Implementation Project Manager job openings:
Client Implementation Project Manager jobs near you
Manager, Client Account Services

Manager, Client Account Services

T Rowe Price

Baltimore, MD • Hybrid

Other

Posted 24 days ago

T. Rowe Price rating

9.1

Company rating: 9.1 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

About this Position

The Client Account Services (CAS) team is responsible for the day to day servicing of our institutional clients holding separate accounts, sub-advised and proprietary products. The group has a high level of teamwork, sharing expertise and experience to provide exemplary service to our TRP clients. The team partners with multiple internal groups and external entities, as/if needed, to support client needs.

Role Summary

The CAS Manager is responsible for the day to day servicing of our institutional clients holding separate accounts, sub-advised and proprietary products. During the onboarding of a new client, the Manager is accountable for partnering with a Client Implementation Manager (CIM) during that process to learn and understand the client's servicing expectations. At the time onboarding is complete, the Service Manager takes over the relationship, owning the day-to-day servicing of the client, ensuring that all inquiries, requests, and service requirements are met/addressed. Service requests include, but are not limited to, leading Investment Management Agreement updates, fee payment modifications, reporting requests, coordination of restricted lists, reconciliation inquiries, establishing new market openings and participation of new counterparty agreements. Strong partnership is expected with the Distribution Relationship Managers, ensuring we are showing up as "One T. Rowe" to the client. Strong partnership to manage service requests is also needed with Investments, Legal, Investment and Trading Solutions, Investment Compliance, Global Investment Operations, Global Client Investment Reporting, and other groups throughout TRP. The Manager exercises proven judgment and discretion in analyzing, evaluating, and executing on servicing complex institutional clients with little direction.

Responsibilities

  • Oversees and manages client operations and administration support activities for clients. Services clients through the client life cycle, resolves complex operational issues, and monitors requests through execution. Escalates complex issues and requests to more senior staff as needed.
  • Analyzes data to develop informed operating or servicing agreements. Negotiates operational servicing requirements based on analysis. Facilitates resolution of complex operational needs and escalates complex, nonstandard servicing requirements and engages more senior staff to develop applicable solution to highly complex operational issues.
  • Communicates on a regular basis with complex and challenging clients and their service providers to deliver high-quality services. Facilitates the communication of information to internal parties. Ensures resolution activities are in accordance with the local regulatory requirements.
  • Leads internal activities and initiatives designed to improve the client operations process and ensure a high-quality client experience. Helps develop process improvements.

Qualifications

Required:

  • Bachelor's degree or the equivalent combination of education and relevant experience AND
  • 5+ years of total relevant work experience

Preferred:

  • Excellent knowledge of the asset management business and investment products
  • Excellent client service skills
  • Excellent time management skills
  • Ability to manage multiple, competing projects, priorities, and sensitive issues
  • Strong prioritization skills and decision-making skills
  • Excellent analytical skills and attention to detail, accuracy, and deadlines
  • Excellent communication (verbal and written) and interpersonal skills and the ability to build relationships at all levels of the organization
  • Proven ability to work in a team environment with a strong sense of urgency
  • Highly motivated with demonstrated initiative and the ability to work independently

FINRA Requirements

FINRA licenses are not required and will not be supported for this role.

Work Flexibility

This role is eligible for hybrid work, with up to one day per week from home.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States (e.g., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant work status).

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