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Client Implementation Project Manager Jobs in Baltimore, MD

i360technologies, Inc.

Project Manager

Baltimore, MD · On-site

$100K - $140K/yr

... Client. The Project Manager will be responsible for all contractor work performed under the SOW and ... Develop, maintain, and track implementation and modernization Plans of Action and Milestones (POA ...

Compass Pointe Consulting

Project Manager

Owings Mills, MD · On-site

$80 - $85/hr

Senior Project Manager Our client has a large strategic program currently in flight that requires ... Actual PM experience, experience with implementing systems, demonstrated ability to drive action ...

Amteck, LLC

Project Manager

Glen Burnie, MD

Build and maintain strong client relationships while ensuring exceptional customer service * Manage ... Lead pull-planning sessions and implement production tracking strategies * Oversee quality ...

kgs

Project Manager

Silver Spring, MD · On-site

Plan, develop and implement file plans, records inventories, disposition schedules and other ... Ensure contractual requirements and client expectations for service quality and customer ...

kgs

Project Manager

Silver Spring, MD

Plan, develop and implement file plans, records inventories, disposition schedules and other ... Ensure contractual requirements and client expectations for service quality and customer ...

FSR, LLC.

Senior Project Manager

Beltsville, MD

... in working with the client, other Government management personnel and customer agency ... and implementing projects includes, but is not limited to, experience in managing projects ...

Koniag, Inc.

Project Manager

Silver Spring, MD · On-site

Plan, develop and implement file plans, records inventories, disposition schedules and other ... Ensure contractual requirements and client expectations for service quality and customer ...

FSR, LLC.

Senior Project Manager

Beltsville, MD · On-site

... in working with the client, other Government management personnel and customer agency ... and implementing projects includes, but is not limited to, experience in managing projects ...

Powersolv

Project Manager

Laurel, MD · On-site

... management field. * Offers expertise in modeling and organizing information to support projects or ... ation efforts. Must demonstrate a broad understanding of client IT environmental issues and ...

DMI

Project Manager

Crownsville, MD · On-site

Serve as the primary interface to client leadership, translating strategic objectives into ... Implement real-time performance monitoring and reporting, enabling proactive issue resolution.

DMI

Project Manager

Crownsville, MD

Serve as the primary interface to client leadership, translating strategic objectives into ... Implement real-time performance monitoring and reporting, enabling proactive issue resolution.

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All JobsClient Implementation Project JobsClient Implementation Project Manager JobsClient Implementation Project Manager Jobs in Baltimore, MD

Client Implementation Project Manager information

See Baltimore, MD salary details

$40.7K

$111.8K

$185.8K

How much do client implementation project manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for client implementation project manager in Baltimore, MD is $111,770.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,500.00 and $140,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What is a Client Implementation Project Manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What are some common challenges faced by Client Implementation Project Managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.
What are popular job titles related to Client Implementation Project Manager jobs in Baltimore, MD? For Client Implementation Project Manager jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Client Implementation Project Manager jobs in Baltimore, MD look for? The top searched job categories for Client Implementation Project Manager jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Client Implementation Project Manager jobs? Cities near Baltimore, MD with the most Client Implementation Project Manager job openings:
Client Implementation Project Manager jobs near you
Project Manager

Project Manager

i360technologies, Inc.

Baltimore, MD • On-site

$100K - $140K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

At i360technologies, we deliver business consulting and technology solutions that support the mission of federal agencies. We are seeking a Project Manager / SME Project Management Specialist to serve as Key Personnel supporting the Federal Client. The Project Manager will be responsible for all contractor work performed under the SOW and will serve as the primary point of contact for the Contracting Officer and Contracting Officer's Representative.

The ideal candidate will be a senior project management professional with experience supporting Coast Guard, DHS, DoD, or comparable federal logistics, business operations, modernization, or IT-enabled transformation initiatives. This role requires the ability to operate with minimal guidance, lead diverse and matrixed teams, coordinate cross-functional stakeholders, manage strategic projects and pilots, and deliver high-quality project artifacts, reports, and decision-support materials.

Key Responsibilities
  • Serve as the contractor's Project Manager and single point of contact for the Contracting Officer, COR, and other designated government stakeholders.
  • Provide comprehensive project and program management support to SFLC-BOD strategic initiatives, modernization efforts, business process improvement projects, and pilot activities.
  • Lead and coordinate cross-functional, matrixed teams to achieve project objectives on time, within scope, and to professional quality standards.
  • Participate in joint working groups supporting SFLC strategic initiatives and provide expert coordination across government and contractor stakeholders.
  • Develop and maintain project plans, schedules, scope definitions, resource plans, risk management strategies, and quality management approaches.
  • Develop, maintain, and track implementation and modernization Plans of Action and Milestones (POA&Ms).
  • Use modern IT project management tools such as Azure DevOps, Jira, Confluence, Microsoft Project, SharePoint, Teams, or comparable tools.
  • Apply Agile project management methods to plan work, facilitate execution, monitor progress, and deliver incremental outcomes.
  • Facilitate meetings, capture decisions and action items, develop courses of action, and prepare artifacts for leadership and decision makers.
  • Coordinate all actions necessary to support successful project execution, stakeholder alignment, issue resolution, and project completion.
  • Prepare and deliver professional-level reports throughout the project lifecycle, including monthly progress reports and final summary reports.
  • Support the development and execution of business process improvement and modernization initiatives for SFLC-BOD.
  • Lead integrated teams to define, document, and implement modernization strategies and solutions.
  • Identify risks, issues, dependencies, and impediments; recommend mitigation strategies and corrective actions.
  • Ensure continuity of support, appropriate staffing coordination, timely deliverables, and compliance with government direction, safety, security, and conduct requirements.
  • Support post-award planning activities, including draft and final project plan development and participation in progress meetings.
  • Ensure project deliverables are accurate, complete, timely, and compatible with federal client Microsoft Office workstation requirements.
Qualifications
  • Demonstrated project management experience supporting federal government programs, preferably within DHS, DoD, Coast Guard, Navy, logistics, maintenance, supply, engineering, or business operations environments.
  • Understanding of federal client organization, mission support operations, or comparable military/federal logistics structures.
  • Experience managing strategic initiatives, modernization efforts, business process improvement projects, pilot projects, or IT-enabled transformation efforts.
  • Experience leading diverse, cross-functional, and matrixed teams with minimal supervision.
Security & Eligibility Requirements
  • Ability to obtain and maintain a federal Public Trust (suitability) clearance
  • U.S. Citizenship or Permanent Residency required (no visa sponsorship available)
Benefits
  • Referral Bonus
  • (401k) Matching
  • Holidays – Eleven
  • Technology Reimbursement
  • Short-Term & Long-Term Disability
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (0-3 years - 15 Days PTO | 3+ years 20 Days)
  • 80% Employer Paid Health Care Plan (Medical, Dental & Vision)

MARYLAND ONLY Salary: $100,000-140,000 (commensurate with experience)

Equal Opportunity Employer Minority/Female/Veteran/Disability

All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or status within any other protected group.

Only direct applicants will be considered. Submissions from recruiting or staffing firms will not be accepted.