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Client Implementation Project Manager Jobs in Georgia

Solidaire HVAC and Energy Solutions

Be Seen First

Project Manager, Implementations

Atlanta, GA · On-site

Role Purpose The Integration Project Manager serves as Solidaire's execution engine for all post‐close integration activities across HR, Finance, Operations, IT, and Legal. This role manages ...

FHR

MO422- Certified Project Manager 157817

Atlanta, GA · On-site

Our direct client is looking for an Certified Project Manager 157817 This position is for up to 6 ... Top Required Skills & Years of Experience: 1 - Workday implementation experience (2 years ...

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Agilysys

Project Manager

Alpharetta, GA · On-site

The Project Manager is responsible for leading the successful execution and delivery of client-facing implementation projects, managing multiple concurrent projects while ensuring alignment with ...

Finastra

AI Application Project Manager

Atlanta, GA

Develop detailed implementation project plans, outlining the scope, timeline, milestones, resource allocation, and deliverables for each client engagement. * Client management: Work closely with ...

TriOptus LLC

Project Manager (Atlanta, GA)

Atlanta, GA · On-site

Project Manager Location : Atlanta, GA : The Client is procuring new Care Management Organizations ... Client program. This procurement and implementation represents one of the largest and most ...

Euna Solutions

Project Manager (Grants)

Atlanta, GA · Hybrid

Experience in SaaS implementations, grants management, and/or public sector projects is preferred ... client-facing use. Location: This position will be hybrid with 3 days/week in our Atlanta, GA ...

ACI Worldwide

Client Project Manager

Norcross, GA · On-site

As a Client Project Manager in Norcross, GA, you will join a diverse, passionate team, dedicated to ... implementation, deliverables, project closing and post-rollout review/audit. Ensures all project ...

ACI Worldwide

Client Project Manager

Norcross, GA · On-site

As a Client Project Manager in Norcross, GA, you will join a diverse, passionate team, dedicated to ... implementation, deliverables, project closing and post-rollout review/audit. Ensures all project ...

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Client Implementation Project Manager information

What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What is a Client Implementation Project Manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What are some common challenges faced by Client Implementation Project Managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.
What are popular job titles related to Client Implementation Project Manager jobs in Georgia? For Client Implementation Project Manager jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Client Implementation Project Manager jobs in Georgia look for? The top searched job categories for Client Implementation Project Manager jobs in Georgia are:
What cities in Georgia are hiring for Client Implementation Project Manager jobs? Cities in Georgia with the most Client Implementation Project Manager job openings:
Client Implementation Project Manager jobs near you
Infographic showing various Client Implementation Project Manager job openings in Georgia as of June 2026, with employment types broken down into 79% Full Time, 13% Part Time, 1% Temporary, and 7% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.
Customer Implementation Manager

Customer Implementation Manager

Relay Payments

Atlanta, GA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

About Relay Payments
Relay Payments is building a modern digital payment network to revolutionize the trucking and logistics industries. Trusted by more than 500,000 drivers, 100,000 carriers, and 2,000 truck stops nationwide, Relay has brought efficiency and automation to an industry historically reliant on cash, checks, and cards. Relay has joined forces with industry leaders like Pilot, Love's, Maverik, Schneider, Coyote Logistics, Lineage Logistics, and others to provide secure, reliable over-the-road transactions. Founded in 2019, our Atlanta-based fintech includes more than 150 team members and has won awards for product innovation, customer service, and organizational culture. We are a proud sponsor of NASCAR and William Byron from Hendrick Motorsports for 2025. For more information about Relay, visit relaypayments.com.
About The Role
Relay Payments is seeking a Customer Implementation Manager who will be the bridge for clients on their onboarding journey, providing expertise and support during the implementation process from first touch to full adoption. This role acts as a consultative client liaison by defining project setup, developing project plans, and determining necessary resources to deliver maximum value to onboarding customers.
  • Lead strategic project kickoffs and maintain regular communication with 50+ clients to transition customers seamlessly from their onboarding journey to go-live.
  • Drive high platform engagement by monitoring and ensuring strong account usage for both backend client administrators and drivers.
  • Partner closely with the Sales team to work through deals, ensuring a seamless handoff and clear alignment throughout the implementation process.
  • Act as a product expert by performing demos of the Relay platform and partnering with clients to ensure they are fully enabled.
  • Ensure customer satisfaction through strong client responsiveness and thorough communication while exceeding quality and service standards.
  • Advocate for customer needs cross-departmentally, managing escalations and proactively mitigating roadblocks that impact implementation project timelines or success criteria.
  • Maintain Salesforce notes across all cases to ensure excellent project management and accountability.

About You
  • 2-4 years of experience related to software implementation
  • Project management experience and a proven ability to meet deadlines, have customers adopt software solutions, and balance multiple projects simultaneously
  • Ability to quickly build trust and accountability with our diverse client base
  • Demonstrated ability to coordinate cross-functional teams to resolve complex issues within a designated time frame
  • Incredible attention to detail and ability to adapt quickly to product enhancements that will benefit the customers base
  • Exposure to TMS solutions and their integrations would be a plus
  • Excellent written, verbal, and presentation skills
  • Self-starter, strong organizational, presentation, interpersonal and consultative skills are a must
  • Spanish proficiency required

Our Core Values
  • Invent the Future - We embrace the spirit of invention, the idea that there's always a better way. Together we dream big, fail fast, drive forward, and find creative solutions where others see roadblocks. We prize grit, resilience and speed as we work to transform our industry and to move it into the future.
  • Own the Work -Our work is a source of personal pride and fulfillment. We're here because we relish a challenge and enjoy the exercise of proactively identifying and solving problems. We understand the power of accountability and are in constant pursuit of "more and better" for our customers, our partners and ourselves.
  • We're in it Together - We're all in, committed to, and driven by our shared ambition and vision; we understand that alignment and collaboration are imperative. We set aside our ego to actively sync with one another, becoming greater than the sum of our parts. We are consistently open and generous with information, clear, concise and direct in our communication.

Why Relay Payments
  • This is a game-changing chance to join one of Atlanta's best-funded, most well-positioned fintech start-ups.
  • We are generously sharing equity in the company - everyone's an owner!
  • We invest in your future with our 401K match program and dedicated personal/professional development funds.
  • Do what's best for your mental, physical and emotional health with our "Be Reasonable" PTO policy.
  • We offer competitive benefits including medical, dental and vision insurance.
  • And lots, lots more!

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