Collaborates and consults with client and ADP Project Teams to manage the project scope and overall client experience during all phases of the implementation. Oversee development, communication ...
Collaborates and consults with client and ADP Project Teams to manage the project scope and overall client experience during all phases of the implementation. Oversee development, communication ...
Collaborates and consults with client and ADP Project Teams to manage the project scope and overall client experience during all phases of the implementation. Oversee development, communication ...
Collaborates and consults with client and ADP Project Teams to manage the project scope and overall client experience during all phases of the implementation. Oversee development, communication ...
VP of Client Implementation & Integration
North Augusta, SC · On-site
$200K - $225K/yr
Client Services Reports To: Chief Legal & Corporate Affairs Officer Location: Remote FLSA Status ... Lead and mentor a high-performing team of implementation leaders, onboarding managers, project ...
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VP of Client Implementation & Integration
North Augusta, SC · On-site
$200K - $225K/yr
Client Services Reports To: Chief Legal & Corporate Affairs Officer Location: Remote FLSA Status ... Lead and mentor a high-performing team of implementation leaders, onboarding managers, project ...
Project Manager
Martinez, GA · On-site
Build and maintain strong client relationships while ensuring exceptional customer service * Manage ... Lead pull-planning sessions and implement production tracking strategies * Oversee quality ...
Project Manager
Martinez, GA · On-site
Build and maintain strong client relationships while ensuring exceptional customer service * Manage ... Lead pull-planning sessions and implement production tracking strategies * Oversee quality ...
Project Manager
Augusta, GA · On-site
Build and maintain strong client relationships while ensuring exceptional customer service * Manage ... Lead pull-planning sessions and implement production tracking strategies * Oversee quality ...
Project Manager
Augusta, GA · On-site
Build and maintain strong client relationships while ensuring exceptional customer service * Manage ... Lead pull-planning sessions and implement production tracking strategies * Oversee quality ...
Build and maintain strong client relationships while ensuring exceptional customer service * Manage ... Lead pull-planning sessions and implement production tracking strategies * Oversee quality ...
Build and maintain strong client relationships while ensuring exceptional customer service * Manage ... Lead pull-planning sessions and implement production tracking strategies * Oversee quality ...
Project Manager
Waynesboro, GA · On-site
Location - Waynesboro, GA 30830 Contract - 5 Months Client - Southern Nuclear Job Summary We are ... Implement quality control processes to ensure deliverables meet technical and regulatory ...
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Project Manager
Waynesboro, GA · On-site
Location - Waynesboro, GA 30830 Contract - 5 Months Client - Southern Nuclear Job Summary We are ... Implement quality control processes to ensure deliverables meet technical and regulatory ...
Project Manager
Aiken, SC · Hybrid
No Overtime Pay Basis Hybrid - On/Off Client Site and Virtual in The Aiken, SC Area Contract ... implement, train, and continuously improve end-to-end C&SCM procedures, ensuring compliant ...
Project Manager
Aiken, SC · Hybrid
No Overtime Pay Basis Hybrid - On/Off Client Site and Virtual in The Aiken, SC Area Contract ... implement, train, and continuously improve end-to-end C&SCM procedures, ensuring compliant ...
Project Manager
Aiken, SC · Hybrid
No Overtime Pay Basis Hybrid - On/Off Client Site and Virtual in The Aiken, SC Area Contract ... implement, train, and continuously improve end-to-end C&SCM procedures, ensuring compliant ...
Quick apply
Project Manager
Aiken, SC · Hybrid
No Overtime Pay Basis Hybrid - On/Off Client Site and Virtual in The Aiken, SC Area Contract ... implement, train, and continuously improve end-to-end C&SCM procedures, ensuring compliant ...
... client service. We invest in our people. Each employee is unique, and your career at Geosyntec will ... implementation plans, status, changes, and new approaches, including complex technical ...
... client service. We invest in our people. Each employee is unique, and your career at Geosyntec will ... implementation plans, status, changes, and new approaches, including complex technical ...
Senior Project Manager
Aiken, SC · On-site
... client service. We invest in our people. Each employee is unique, and your career at Geosyntec will ... implementation plans, status, changes, and new approaches, including complex technical ...
Senior Project Manager
Aiken, SC · On-site
... client service. We invest in our people. Each employee is unique, and your career at Geosyntec will ... implementation plans, status, changes, and new approaches, including complex technical ...
... client relationships and coordinating contractors, design teams, and internal stakeholders ... Implement and enforce site safety programs and promote a culture of safety among all project ...
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... client relationships and coordinating contractors, design teams, and internal stakeholders ... Implement and enforce site safety programs and promote a culture of safety among all project ...
The Low Voltage Project Manager will create, develop and implement account process improvement(s). * Other responsibilities as assigned. Qualifications Physical and Mental Requirements: * The Low ...
The Low Voltage Project Manager will create, develop and implement account process improvement(s). * Other responsibilities as assigned. Qualifications Physical and Mental Requirements: * The Low ...
Project Manager
Augusta, GA · On-site
Responsibilities : • Implementing software that saves lives. • Join our Project Management team and drive impactful projects to improve patient care in healthcare organizations. • Travel across ...
Project Manager
Augusta, GA · On-site
Responsibilities : • Implementing software that saves lives. • Join our Project Management team and drive impactful projects to improve patient care in healthcare organizations. • Travel across ...
Develop and implement active risk mitigation strategy. * Lead project teams in review and analysis ... Represent Aecon at progress meetings, client reviews, and site visits, building strong ...
Develop and implement active risk mitigation strategy. * Lead project teams in review and analysis ... Represent Aecon at progress meetings, client reviews, and site visits, building strong ...
... client service skills. This position reports to the VP of Service Operationsand takes direction ... Responsible for creating, updating, and implementing the project schedule through scheduling ...
... client service skills. This position reports to the VP of Service Operationsand takes direction ... Responsible for creating, updating, and implementing the project schedule through scheduling ...
Organization - ability to manage projects and activity, and prioritize tasks ... client that each employee works to pursue and support. * Flexible Spending Account: FSAs help you ...
Organization - ability to manage projects and activity, and prioritize tasks ... client that each employee works to pursue and support. * Flexible Spending Account: FSAs help you ...
Project Manager
Aiken, SC · On-site
Develop and implement active risk mitigation strategy. * Lead project teams in review and analysis ... Represent Aecon at progress meetings, client reviews, and site visits, building strong ...
Project Manager
Aiken, SC · On-site
Develop and implement active risk mitigation strategy. * Lead project teams in review and analysis ... Represent Aecon at progress meetings, client reviews, and site visits, building strong ...
Senior Project Manager
Aiken, SC · On-site
... client service. We invest in our people. Each employee is unique, and your career at Geosyntec will ... implementation plans, status, changes, and new approaches, including complex technical ...
Senior Project Manager
Aiken, SC · On-site
... client service. We invest in our people. Each employee is unique, and your career at Geosyntec will ... implementation plans, status, changes, and new approaches, including complex technical ...
... client service skills. This position reports to the VP of Service Operationsand takes direction ... Responsible for creating, updating, and implementing the project schedule through scheduling ...
... client service skills. This position reports to the VP of Service Operationsand takes direction ... Responsible for creating, updating, and implementing the project schedule through scheduling ...
Client Implementation Project Manager information
See Augusta, GA salary details
$38.5K - $51K
5% of jobs
$51K - $63.5K
6% of jobs
$75.2K is the 25th percentile. Wages below this are outliers.
$63.5K - $76K
14% of jobs
$76K - $88.4K
13% of jobs
The median wage is $98.5K / yr.
$88.4K - $100.9K
14% of jobs
$100.9K - $113.4K
13% of jobs
$125.5K is the 75th percentile. Wages above this are outliers.
$113.4K - $125.9K
10% of jobs
$125.9K - $138.4K
9% of jobs
$138.4K - $150.8K
9% of jobs
$150.8K - $163.3K
6% of jobs
$163.3K - $175.8K
1% of jobs
$38.5K
$105.7K
$175.8K
How much do client implementation project manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?
What is a Client Implementation Project Manager?
What is the difference between Client Implementation Project Manager vs Customer Success Manager?
| Aspect | Client Implementation Project Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Implementing products/services for clients, ensuring project delivery | Maintaining client relationships, ensuring ongoing satisfaction |
| Work Environment | Project-based, cross-functional teams, deadlines-driven | Relationship management, account growth, support |
| Required Skills | Project management, technical knowledge, communication | Customer service, communication, problem-solving |
The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.
What are some common challenges faced by Client Implementation Project Managers during the onboarding process?

Job description
- Determines the appropriate analysis and data conversion methods to ensure correct and timely set up of products and features. Adheres to project management standards of overall methodology, tools and implementation processes.
- Collaborates and maintains project control: Oversees development, communication and execution of the goals and project timeline by consulting and collaborating with other Implementation, Sales and business unit associates to ensure delivery of the highest level of performance for the attainment of the overall project goals. Plans, schedules and controls the activities of complex business projects. Monitors all project deliverables through the generation, maintenance, distribution and communication of key project documents including project plans, Develops and executes appropriate client conversion strategies.
- Determines the appropriate analysis and data conversion methods to ensure correct and timely set up of products and features. Adheres to project management standards of overall methodology, tools and implementation processes.
- Collaborates and maintains project control: Oversees development, communication and execution of the goals and project timeline by consulting and collaborating with other Implementation, Sales and business unit associates to ensure delivery of the highest level of performance for the attainment of the overall project goals. Plans, schedules and controls the activities of complex business projects. Monitors all project deliverables through the generation, maintenance, distribution and communication of key project documents including project plans, status reports, and issue and resolution logs to ensure processes are followed and goals achieved, including the timely completion of milestones. Coordinates the new client transition process at the conclusion of the implementation for each product purchased. Ensures that all necessary documentation is properly distributed to facilitate the ongoing support of complex client solutions.
- Gains commitment, alignment and engagement from all Project Team Members in pursuit of Resource Services' mission, vision and values of providing integrated solutions and World Class Service. Accountable for influencing and managing the collective performance of an Implementation Project Team that includes Implementation Consultants and may span multiple business units (i.e. Retirement Services, FSA/COBRA, Concur, TLM, 3rd-party vendors, etc.)
* Internal and external relationships: Manages the client relationship at the most senior level within the client organization and acts as single point of contact and escalation for all key project stakeholders: clients, Sales and ADP Project Team Members. Maintains the Project Team's focus on exceeding client expectations. - Participates in departmental or Implementation Center task force teams and councils that focus on improving processes, strategic initiatives, acquisitions, stretch assignments and collaboration opportunities with other BU's. Results oriented with proven statistical success and seasoned leadership and mentorship skills and abilities.
- Sales Partnership/Alignment: Aligns with and supports expectations and communications established by Sales. Accurately assesses and monitors client expectations to ensure positive outcomes. Identifies and overcomes objections, clarifies expectations, confirms client understanding of both deliverables and timeframes and involves Sales as necessary to reset expectations. Incorporates and prioritizes the ADP Value Proposition in project strategy. Leads and gains commitment from client and ADP Project Teams to implement with a concurrent approach, meeting and exceeding clients' integrated solution and value proposition objectives. *Meets with prospects to discuss the implementation process. Serves as a liaison with Sales/System Consultants to set proper expectations.
- Product Support: Assists Regional product groups in development of new processes, tools and collateral. Participates in task forces and stretch assignments.
To thrive in this role, you have a way with clients that builds rapport,establishestrust,and shines with professionalism.Over the phoneand in writing, your communication style is clear and easy for our clients to understand andtake actionon. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
To learn more about Implementation at ADP, watch here: https://adp.careers/Client_Services_Videos
What you can expect on a typical day:
- Implement Clients. You'll create exceptional Implementation experiences for each product or service. Through your expertise and relationship-building, you'll help clients develop the skills and confidence to use our products with ease.
- ImplementADP Technologies and Products.You will analyze existing systems, interface requirements, and business processes.You willincorporate new processes, tools, and approaches when recommendingand implementingtheADP solution.
- Partner Internally.Youwillinteract/collaborate with ADP associates in sales and customer service.You will exchange routine information with members of the client project team, including priorities, timeliness,andissues as they arise.
- Multi-Task - Communicate.You will work on multiple time-sensitive follow-ups/projects at the same time.You will share essential information with clients and internal teams.
- Organize.Youadhere to a daily schedule and organize yourselfto deal with a high volume ofcalls, emails, etc.
- 3 -- 5 years of client service, customer service, or consulting experience.
- Prior project management experience is not required; we will train you to be successful!
- Experience noted above, OR
- Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.
About ADP
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We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.
Industry
Recruiting and staffing services
Company size
10,000+ Employees
Headquarters location
Roseland, NJ, US
Year founded
1949