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Client Implementation Project Manager Jobs in Marietta, GA

What You Will Do Client Implementation & Project Management * Own a portfolio of concurrent FI client implementations, each with its own timeline, configuration requirements, and stakeholder group.

New

... Implementation team and lead banks through their digital transformation journey. You'll manage ... Lead client calls and build trusted relationships with stakeholders from C-suite executives to ...

Project Manager Location : Atlanta, GA : The Client is procuring new Care Management Organizations ... Client program. This procurement and implementation represents one of the largest and most ...

... meet client expectations and agency standards. * Initiate regular project reviews to identify areas for improvement and implement corrective actions. * In partnership with the Account Managers ...

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Client Implementation Project Manager information

See Marietta, GA salary details

$38.9K

$106.6K

$177.3K

How much do client implementation project manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for client implementation project manager in Marietta, GA is $106,625.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,800.00 and $133,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client implementation project manager?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What does a client implementation project manager do?

A client implementation project manager oversees the process of deploying products or services to clients, coordinating between internal teams and clients to ensure timely and successful delivery. They manage project timelines, scope, and resources, often using project management tools, and communicate progress to stakeholders. Their role ensures that client requirements are met and that the implementation aligns with contractual agreements.

What is a client implementation project manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What are some common challenges faced by client implementation project managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.

How much does a client implementation project manager make in the US?

A client implementation project manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries may also include bonuses and benefits, and roles often require strong project management skills and familiarity with tools like MS Project or Jira.
What are popular job titles related to Client Implementation Project Manager jobs in Marietta, GA? For Client Implementation Project Manager jobs in Marietta, GA, the most frequently searched job titles are:
What job categories do people searching Client Implementation Project Manager jobs in Marietta, GA look for? The top searched job categories for Client Implementation Project Manager jobs in Marietta, GA are:
What cities near Marietta, GA are hiring for Client Implementation Project Manager jobs? Cities near Marietta, GA with the most Client Implementation Project Manager job openings:
Infographic showing various Client Implementation Project Manager job openings in Marietta, GA as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $106,625 per year, or $51.3 per hour.

Director of Client Implementation

TRAX ANALYTICS LLC

Alpharetta, GA • On-site

$100 - $130/hr

Other

Medical, Retirement, PTO

Re-posted yesterday


Job description

Benefits
  • 401(k)
  • Health insurance
  • Paid time off
About TRAX

TRAX Analytics, LLC. is a fast-paced, highly collaborative technology firm that provides software and technology to manage janitorial operations nationwide. Our mission is to be “fast, flexible, and powered by innovation. We transform data into actionable insights, empowering cleaning teams to work smarter, move faster, and redefine what’s possible in janitorial management.”

TRAX Analytics is based out of Alpharetta, GA, but consists of a hybrid workforce. Our client base ranges from airports, airlines, stadiums/arenas, Class A buildings, healthcare, universities, and facility management companies. TRAX’s solutions have been featured in the Wall Street Journal, New York Times, and named USA Today’s Top Airport Amenity. In 2024, TRAX was named one of TAG’s most innovative companies in Georgia.

www.TRAXInsights.com

Overview

The Director of Client Implementation is responsible for leading TRAX's client implementation organization and ensuring successful deployment of TRAX's software, hardware, IoT devices, and technology solutions across customer environments.

This individual will directly manage a team of Project Managers and Implementation Specialists responsible for delivering complex customer implementations from contract execution through go-live.

The Director of Client Implementation must possess a strong understanding of both enterprise software deployments and physical technology implementations—including hardware installation, sensors, networking considerations, and field operations—to effectively lead customer deployments.

This is not an internal IT implementation role. This position oversees customer-facing implementations across airports, healthcare systems, stadiums, commercial real estate, manufacturing facilities, and other enterprise environments.

The Director serves as the operational leader responsible for coordinating Product, Engineering, Operations, Customer Success, third-party vendors, and customer stakeholders to ensure projects are delivered on time, within budget, and with an exceptional customer experience.

Key Responsibilities Leadership & Team Management
  • Lead, mentor, and develop a team of Project Managers and Implementation Specialists responsible for customer deployments.
  • Establish clear performance expectations, KPIs, accountability, and career development plans.
  • Build a scalable implementation organization capable of supporting rapid company growth.
  • Conduct resource planning, project reviews, and workload balancing across multiple client engagements.
  • Recruit, onboard, and develop implementation talent as customer demand grows.
  • Foster a culture of ownership, customer service, operational excellence, and continuous improvement.
Customer Implementation Delivery
  • Oversee all client implementation projects from kickoff through successful deployment and customer acceptance.
  • Ensure enterprise software, hardware, IoT devices, sensors, networking components, and supporting technologies are deployed successfully across customer sites.
  • Monitor project schedules, milestones, budgets, risks, dependencies, and resource allocation.
  • Proactively identify implementation risks and remove obstacles before they impact customers.
  • Ensure deployments meet contractual commitments, quality standards, and customer expectations.
  • Maintain executive-level visibility across all active customer implementations.
Cross-Functional Coordination
  • Coordinate implementation efforts across Product, Engineering, Hardware Operations, Customer Success, Procurement, and external vendors.
  • Ensure software readiness aligns with hardware deployment schedules and customer timelines.
  • Drive accountability across departments to deliver successful customer implementations.
  • Improve communication between technical teams and customer-facing teams throughout the deployment lifecycle.
Customer & Stakeholder Management
  • Act as the executive implementation leader for strategic customer deployments.
  • Build trusted relationships with customer executives, operational leaders, IT teams, and facility stakeholders.
  • Lead executive project status meetings and implementation reviews.
  • Manage customer expectations regarding scope, timelines, deployment requirements, and project milestones.
  • Ensure seamless transition from implementation into Customer Success and long-term support.
Process Improvement & Operational Excellence
  • Develop and continuously improve TRAX's customer implementation methodology.
  • Standardize project plans, deployment playbooks, implementation documentation, QA/QC procedures, and reporting.
  • Implement dashboards and KPIs to measure implementation performance.
  • Improve deployment efficiency, scalability, and consistency across all customer projects.
  • Develop forecasting and capacity planning models for implementation resources.
Financial & Resource Management
  • Manage implementation budgets and project profitability.
  • Track labor utilization, inventory, travel expenses, deployment costs, and project performance.
  • Optimize staffing and resource allocation across concurrent customer implementations.
  • Support forecasting and operational planning initiatives.
Qualifications Required Qualifications
  • 7+ years leading enterprise customer implementations involving software, SaaS, IoT, technology, or operational technology solutions.
  • 3+ years managing Project Managers, Implementation Specialists, or customer deployment teams.
  • Demonstrated experience delivering complex multi-site customer implementations.
  • Strong understanding of both software implementations and hardware deployment projects.
  • Experience coordinating field deployments involving hardware, networking, sensors, or IoT technologies.
  • Proven ability to manage multiple concurrent enterprise customer projects.
  • Excellent leadership, communication, organizational, and stakeholder management skills.
  • Experience using project management platforms such as Teamwork, Monday.com, Asana, Jira, Smartsheet, Microsoft Project, or similar tools.
Preferred Qualifications
  • Experience deploying enterprise SaaS platforms integrated with hardware and IoT technologies.
  • Experience in airports, aviation, healthcare, facilities management, commercial real estate, manufacturing, or smart building environments.
  • PMP, PMI-ACP, or similar project management certification.
  • Experience leading remote and distributed implementation teams.
  • Experience working in a high-growth technology company.

Flexible work from home options available.

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