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Client Experience Coordinator Jobs in Raleigh, NC

Banfield Pet Hospital

Client Service Coordinator

Morrisville, NC · On-site

$15 - $18.69/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of ... EXPERIENCE, EDUCATION AND/OR TRAINING • High School Diploma or equivalent preferred. • Must be ...

Homes By Dickerson Inc

Client Care Coordinator

Raleigh, NC · On-site

$17.50 - $22.75/hr

We are seeking a dynamic, organized, and proactive Client Care Coordinator to be the heartbeat of ... Champion the Homeowner Experience: Manage all post-closing communications, including preparing ...

Banfield

Client Service Coordinator

Morrisville, NC · On-site

$15 - $18.69/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of ... EXPERIENCE, EDUCATION AND/OR TRAINING · High School Diploma or equivalent preferred. · Must be at ...

Hope's Global Getaways

Experience Services Coordinator

Cary, NC · On-site

$20.25 - $25.50/hr

About the job Experience Services Coordinator Position Summary We are currently expanding our team ... Respond to client questions using phone, email, and secure messaging platforms * Maintain accurate ...

Boutique Recruiting

Client Relationship Manager

Raleigh, NC · On-site +1

$90K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Title: Client Relationship Manager The Client Relationship Manager role presents an ... Experience coordinating with various teams, including purchasing and logistics, is preferred

Banfield

Client Service Coordinator - (Part Time)

Garner, NC · On-site

$15 - $18.69/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC ... EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks at one time; quickly and ...

Banfield

Client Service Coordinator - Full Time

Cary, NC · On-site

$15 - $18.69/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC ... EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks at one time; quickly and ...

Banfield Pet Hospital

Client Service Coordinator - 005194

Raleigh, NC · On-site

$17.50 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC ... EXPERIENCE, EDUCATION AND/OR TRAINING • High School Diploma or equivalent preferred. • Must be ...

Banfield Pet Hospital

Client Service Coordinator - 005194

Raleigh, NC · On-site

$17.50 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC ... EXPERIENCE, EDUCATION AND/OR TRAINING • High School Diploma or equivalent preferred. • Must be ...

TERRACON

Project Coordinator

Raleigh, NC

... great client experience. * High school diploma and a minimum of 4 years' related experience ... coordination of drilling, and field classification of soil and rock samples, as directed.

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Client Experience Coordinator information

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How much do client experience coordinator jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for client experience coordinator in Raleigh, NC is $20.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.88 per hour, depending on experience, location, and employer.

What does a client experience coordinator do?

A client experience coordinator manages interactions between a company and its clients to ensure satisfaction and positive relationships. They handle communication, address client concerns, and coordinate services or support, often using customer relationship management (CRM) tools. The role requires strong communication skills and a focus on customer service to enhance client retention and loyalty.

How does a Client Experience Coordinator typically collaborate with other departments to enhance client satisfaction?

A Client Experience Coordinator often works closely with teams such as sales, customer support, and operations to address client needs and resolve issues efficiently. They serve as a bridge between clients and internal departments, ensuring feedback and concerns are communicated clearly and actionable steps are taken. Regular cross-functional meetings and updates help the coordinator stay informed about ongoing projects and potential pain points, allowing them to proactively improve the overall client experience. This collaboration is key to identifying opportunities for service improvements and maintaining high client satisfaction levels.

What are the key skills and qualifications needed to thrive as a Client Experience Coordinator?

To thrive as a Client Experience Coordinator, you need strong organizational skills, attention to detail, and experience in customer service or hospitality, often supported by a relevant degree or equivalent work history. Familiarity with customer relationship management (CRM) software, scheduling tools, and communication platforms is typically required. Excellent interpersonal skills, problem-solving abilities, and a proactive attitude make someone stand out in this position. These skills ensure seamless client interactions, efficient resolution of issues, and positive long-term relationships that drive business success.

What is the role of a client experience coordinator?

A client experience coordinator is responsible for managing and improving interactions between a company and its clients to ensure satisfaction and loyalty. They handle communication, address client concerns, and coordinate services or support, often using customer relationship management (CRM) tools. The role requires strong communication skills, problem-solving abilities, and a focus on delivering positive customer experiences.

What is the difference between Client Experience Coordinator vs Customer Service Representative?

AspectClient Experience CoordinatorCustomer Service Representative
Required CredentialsTypically a bachelor's degree in business, marketing, or related fieldHigh school diploma or equivalent; some roles prefer post-secondary education
Work EnvironmentOffice settings, client meetings, project coordinationCall centers, retail, online support channels
Employer & Industry UsageUsed in corporate, healthcare, and service industries focusing on client retentionCommon across retail, telecom, and hospitality sectors
Search & Comparison IntentUnderstanding roles in client relations and experience managementSeeking direct customer support roles

The main difference is that a Client Experience Coordinator focuses on managing and improving the overall client experience, often involving strategic planning and coordination. In contrast, a Customer Service Representative primarily handles direct customer inquiries and support. Both roles require strong communication skills, but the Coordinator role typically involves a broader scope of client relationship management and may require more specialized credentials.

What are the most commonly searched types of Client Experience jobs in Raleigh, NC?

The most popular types of Client Experience jobs in Raleigh, NC are:

What are popular job titles related to Client Experience Coordinator jobs in Raleigh, NC?

For Client Experience Coordinator jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Client Experience Coordinator jobs in Raleigh, NC look for?

The top searched job categories for Client Experience Coordinator jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Client Experience Coordinator jobs?

Cities near Raleigh, NC with the most Client Experience Coordinator job openings:

Client Experience Coordinator jobs near you
Infographic showing various Client Experience Coordinator job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $42,663 per year, or $20.5 per hour.

Client Service Coordinator

Banfield Pet Hospital

Morrisville, NC • On-site

$15 - $18.69/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Banfield Pet Hospital rating

5.9

Company rating: 5.9 out of 10

Based on 525 frontline employees who took The Breakroom Quiz

32nd of 52 rated veterinary

Job description

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.
ESSENTIAL RESPONSIBILITIES AND TASKS
• Live and exemplify the Five Principles of Mars, Inc. within self and team.
• Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
• Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients.
• Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.
• Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services
• Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
• Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
• Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
• Conduct administrative functions as necessary.
• Other job duties as assigned.
SPECIAL WORKING CONDITIONS
• Ability to work at a computer for long periods of time.
• Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)
• Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.
• Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.
EXPERIENCE, EDUCATION AND/OR TRAINING
• High School Diploma or equivalent preferred.
• Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.
• One year related experience required with customer service preferred.
• Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred.
The pay range for this role is
$15.00 - $18.69 Hourly
The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.
Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our "Meow-velous" benefits:
  • Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.

  • Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*

  • Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.

  • Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*

  • Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*

  • Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.

  • Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection.

  • Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.

  • Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.

  • Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.

  • Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*

  • Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*

  • Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.

  • Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.

  • Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.*

  • Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*

  • Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*

  • Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.*

  • Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*

  • Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.*

Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).

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