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Claims Trainee Jobs (NOW HIRING)

The AF Group

Medical Only Claims Trainee

Lansing, MI · On-site

Medical Only Claims Associate will work with all members of the team and may receive direction, support, and instruction from the Manager or Medical Only Claims Specialists depending on the ...

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Claims Trainee information

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$29K

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$35K

How much do claims trainee jobs pay per year?

As of Jul 18, 2026, the average yearly pay for claims trainee in the United States is $32,500.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,000.00 and $34,000.00 per year, depending on experience, location, and employer.

What is the difference between Claims Trainee vs Claims Adjuster?

AspectClaims TraineeClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer a relevant certificationHigh school diploma; often requires licensing or certification depending on the region
Work EnvironmentTraining programs, supervised settings, office or remoteFieldwork, office, or remote; handling claims directly with clients and providers
Employer & Industry UsageInsurance companies, training roles for entry-level claims positionsInsurance companies, claims departments, adjusting claims for damages or losses

Claims Trainee roles are entry-level positions focused on training and learning the claims process, often under supervision. Claims Adjusters handle actual claims, assess damages, and make settlement decisions. While Claims Trainees are in a learning phase, Claims Adjusters are responsible for managing claims independently once trained.

What are Claims Trainees?

Claims Trainees are entry-level professionals in the insurance industry who are learning how to evaluate, process, and settle insurance claims. They typically work under the supervision of experienced adjusters or managers and receive on-the-job training to understand company policies, claims procedures, and relevant legal regulations. Claims Trainees investigate claims, communicate with policyholders, and gradually take on more responsibility as they gain experience. This role is often a starting point for a career in claims adjusting or insurance management.

What are the key skills and qualifications needed to thrive as a Claims Trainee, and why are they important?

To thrive as a Claims Trainee, you need a bachelor's degree (often in business or a related field), analytical thinking, and basic knowledge of insurance principles. Familiarity with claims management systems, Microsoft Office Suite, and sometimes industry certifications such as AIC (Associate in Claims) is beneficial. Strong attention to detail, effective communication, and a customer-oriented mindset are standout soft skills for this role. These competencies are crucial for accurately evaluating claims, ensuring customer satisfaction, and supporting efficient claims resolution.

What are some common challenges a Claims Trainee might face during their initial training period?

As a Claims Trainee, one common challenge is quickly understanding complex insurance policies and regulations while handling real claims. Trainees often need to develop strong attention to detail and effective communication skills to gather information from claimants and collaborate with more experienced adjusters. Balancing training sessions, shadowing opportunities, and managing a growing caseload can feel overwhelming at first. However, most organizations provide mentorship and structured support to help trainees build confidence and proficiency as they progress.
More about Claims Trainee jobs
What cities are hiring for Claims Trainee jobs? Cities with the most Claims Trainee job openings:
What are the most commonly searched types of Claims jobs? The most popular types of Claims jobs are:
What states have the most Claims Trainee jobs? States with the most job openings for Claims Trainee jobs include:
What job categories do people searching Claims Trainee jobs look for? The top searched job categories for Claims Trainee jobs are:
Claims Trainee jobs near you

Multi-Line Claim Representative Trainee (RECENT GRADS)

MSIG Holdings USA, Inc.

Cincinnati, OH

Full-time

Re-posted 6 days ago

Job description

MSIG USA continues to grow!

Company Overview:

MSIG USA is the US-based subsidiary ofMS&AD Insurance Group Holdings, Inc., one of the world's top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business's unique risks.

Launch Your Career: Multi-Line Claims Trainee Program
Locations: Cincinnati, OH AND Atlanta, GA
Program Start Date: August 3, 2026
Training Requirement: Participants must attend a 4-week in-person training program in Cincinnati, OH beginning August 10, 2026
Build Your Future in Claims

Looking to kick-start a career where you make a real impact every day? Our Multi-Line Claims Trainee Program is your opportunity to gain hands-on experience, learn from industry experts, and build a strong foundation in the world of insurance claims.

This program is designed to develop high-potential talent into future claims professionals through immersive training, mentorship, and real-world exposure across multiple lines of business.

What You'll Experience

As a Claims Trainee, you won't just learn-you'll do.

  • Gain exposure to property, auto, workers' compensation, liability, and specialty claims
  • Work alongside experienced professionals to investigate claims and uncover key facts
  • Participate in field investigations and real-time claim scenarios
  • Learn how to analyze coverage, evaluate liability, and support fair claim resolutions
  • Build confidence navigating conversations with customers, agents, attorneys, and vendors
  • Partner with cross-functional teams including Underwriting, Loss Engineering, and SIU
A Structured Path to Success

We invest in your development from day one:

  • In-person training kickoff:
    A 4-week immersive training program in Cincinnati (beginning August 10, 2026)
  • Ongoing mentorship and coaching from seasoned leaders
  • Clear progression with increasing responsibility as you grow
  • Company-sponsored enrollment in the Associate in Claims (AIC) designation program, with completion expected within 12 months
What You'll Do
  • Conduct claim investigations by reviewing policies, gathering information, and documenting findings
  • Support claim resolution decisions with a focus on accuracy, fairness, and compliance
  • Maintain detailed, organized claim files in accordance with regulatory standards
  • Deliver a high level of customer care during critical moments for policyholders
  • Manage multiple priorities and develop strong organizational discipline
What You Bring

We're looking for individuals who are motivated, curious, and ready to learn:

  • Strong communication and interpersonal skills
  • Ability to build relationships across teams and with external partners
  • Solid analytical mindset and problem-solving ability
  • Strong organizational skills with the ability to manage competing priorities
  • Comfort working in a fast-paced, team-oriented environment
  • A proactive, self-starter attitude with a passion for learning
Why Join Us
  • Launch a long-term career path in a stable, growing industry
  • Gain exposure to multiple areas of the business early in your career
  • Learn from leaders who are invested in your success
  • Work in a collaborative environment where your contributions matter
Important Program Details
  • Positions are based in Cincinnati, OH AND Atlanta, GA
  • Travel to Cincinnati is required for the initial 4-week training program
  • Candidates should be available to start on August 3, 2026
Your Career Starts Here

If you're ready to build a career where you can grow, learn, and make an impact-this program is your starting point.

It's an exciting time for our company and a great opportunity to join a financially sound and growing global insurance group!


It is the policy of MSIG USA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, MSIG USA will provide reasonable accommodations for qualified individuals with disabilities.

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