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Claims Technician Jobs (NOW HIRING)

Markel International

Claims Technician

Red Bank, NJ · On-site

$19.69 - $27.08/hr

The Claims Technician, with moderate guidance, is responsible for initiating, directing, and controlling the activity in support of case management and the claims process in accordance with the ...

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Claims Technician information

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How much do claims technician jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for claims technician in the United States is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.84 per hour, depending on experience, location, and employer.

What does a claims technician do?

A Claims Technician is responsible for processing and managing insurance claims for clients or policyholders. They review claim forms, verify information, and ensure all documentation is complete and accurate before claims are approved or denied. Claims Technicians often communicate with clients, adjusters, and other professionals to clarify details and resolve any issues. Their work helps ensure that claims are handled efficiently, fairly, and in compliance with company and legal standards.

What are the key skills and qualifications needed to thrive as a claims technician, and why are they important?

To thrive as a Claims Technician, you need a solid understanding of insurance policies, claims processing, and attention to detail, often supported by a high school diploma or relevant associate degree. Familiarity with claims management software and document management systems is typically required, and some employers may prefer certification in insurance or related fields. Strong organizational skills, effective communication, and problem-solving abilities help you excel in managing caseloads and resolving customer issues. These skills and qualities are essential for ensuring accurate claims processing, regulatory compliance, and high-quality customer service.

What are some common challenges faced by claims technicians, and how can they be addressed?

Claims Technicians often encounter challenges such as managing a high volume of claims, ensuring accuracy in documentation, and communicating effectively with claimants and other departments. Staying organized and developing strong attention to detail are essential to prevent errors and delays. Building good relationships with team members and using claim management software efficiently can help streamline workflows and reduce stress. Regular training on policy updates also helps Claims Technicians stay current and provide better service.

What is the difference between Claims Technician vs Claims Adjuster?

AspectClaims TechnicianClaims Adjuster
CredentialsHigh school diploma or equivalent; certifications like AIC or CPCUHigh school diploma; often requires licensing and certifications such as state adjuster licenses
Work EnvironmentOffice settings, data entry, administrative tasksFieldwork, inspecting damages, interviewing claimants
Employer & IndustryInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Common Search IntentUnderstanding role differences, job requirementsEvaluating career options, job responsibilities

Claims Technicians primarily handle administrative and data entry tasks within insurance companies, while Claims Adjusters are responsible for investigating claims, inspecting damages, and making settlement decisions. Both roles require knowledge of insurance policies, but Claims Adjusters typically need licensing and field experience. The roles often overlap in the insurance industry, but they serve different functions in the claims process.

More about Claims Technician jobs

What cities are hiring for Claims Technician jobs?

Cities with the most Claims Technician job openings:

What states have the most Claims Technician jobs?

States with the most job openings for Claims Technician jobs include:

What job categories do people searching Claims Technician jobs look for?

The top searched job categories for Claims Technician jobs are:

What are popular job titles related to Claims Technician jobs?

For Claims Technician jobs, the most frequently searched job titles are:

Claims Technician jobs near you
Infographic showing various Claims Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 3% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $43,757 per year, or $21 per hour.

Claims Technician

Markel International

Red Bank, NJ • On-site

$19.69 - $27.08/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it.

The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The Claims Technician, with moderate guidance, is responsible for initiating, directing, and controlling the activity in support of case management and the claims process in accordance with the Markel Service Standards. The Claims Technician may be called upon to assist the Claims organization with other responsibilities as requested by management. Unless otherwise indicated, all items included in the Outcome Statements are measured by Supervisor's/Manager's observations, quantity of work completed, external and internal feedback and Audits.

Responsibilities

  • Management of all incoming requests or correspondence coming from Insureds, Agents, or ClaimantsregardingFirst Notice of Loss
  • Identification of requests to determineappropriate routingof request and/or archival of request
  • Understanding andexpertiseto execute on assigned Performance Goals via following prescribed training guidelines
  • Adhere to prescribed productivity standards
  • Adhere to prescribed accuracy standards
  • Contribute to team meeting service level standards set forth by department leadership
  • Maintain a professional working relationship with colleagues at Markel

Requirements

  • High School Diploma Required
  • Strong written and typing skills
  • Strong oral communication skills
  • Adequate in Microsoft Office products (Outlook, Word, Excel)
  • Strong Team Player

#DEIB

US Work Authorization

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Pay information:

The hourly rate offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure,demonstratedcompetencies, geographic location, and other factors. The national averagehourlyrange for theClaims Technicianis $19.69/hr- $27.08/hr with 5% incentive.

Who we are:

Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We're all about people | We win together | We strive for better

We enjoy the everyday | We think further

What's in it for you:

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.

  • We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life.

  • All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.

  • We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

Are you ready to play your part?

Choose 'Apply Now' to fill out our short application, so that we can find out more about you.

Caution: Employment scams

Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:

  • All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.

  • All legitimate communications with Markel recruiters will come from Markel.com email addresses.

We would also ask that you please report any job employment scams related to Markel to rarecruiting@markel.com.

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.

Should you require any accommodation through the application process, please send an e-mail to therarecruiting@markel.com.

No agencies please.

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