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How much do claims technician jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for claims technician in the United States is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.84 per hour, depending on experience, location, and employer.

What are some common challenges faced by claims technicians, and how can they be addressed?

Claims Technicians often encounter challenges such as managing a high volume of claims, ensuring accuracy in documentation, and communicating effectively with claimants and other departments. Staying organized and developing strong attention to detail are essential to prevent errors and delays. Building good relationships with team members and using claim management software efficiently can help streamline workflows and reduce stress. Regular training on policy updates also helps Claims Technicians stay current and provide better service.

What does a claims technician do?

A Claims Technician is responsible for processing and managing insurance claims for clients or policyholders. They review claim forms, verify information, and ensure all documentation is complete and accurate before claims are approved or denied. Claims Technicians often communicate with clients, adjusters, and other professionals to clarify details and resolve any issues. Their work helps ensure that claims are handled efficiently, fairly, and in compliance with company and legal standards.

What are the key skills and qualifications needed to thrive as a claims technician, and why are they important?

To thrive as a Claims Technician, you need a solid understanding of insurance policies, claims processing, and attention to detail, often supported by a high school diploma or relevant associate degree. Familiarity with claims management software and document management systems is typically required, and some employers may prefer certification in insurance or related fields. Strong organizational skills, effective communication, and problem-solving abilities help you excel in managing caseloads and resolving customer issues. These skills and qualities are essential for ensuring accurate claims processing, regulatory compliance, and high-quality customer service.

What is the difference between Claims Technician vs Claims Adjuster?

AspectClaims TechnicianClaims Adjuster
CredentialsHigh school diploma or equivalent; certifications like AIC or CPCUHigh school diploma; often requires licensing and certifications such as state adjuster licenses
Work EnvironmentOffice settings, data entry, administrative tasksFieldwork, inspecting damages, interviewing claimants
Employer & IndustryInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Common Search IntentUnderstanding role differences, job requirementsEvaluating career options, job responsibilities

Claims Technicians primarily handle administrative and data entry tasks within insurance companies, while Claims Adjusters are responsible for investigating claims, inspecting damages, and making settlement decisions. Both roles require knowledge of insurance policies, but Claims Adjusters typically need licensing and field experience. The roles often overlap in the insurance industry, but they serve different functions in the claims process.

More about Claims Technician jobs
What cities are hiring for Claims Technician jobs? Cities with the most Claims Technician job openings:
Who are the top companies hiring for Claims Technician jobs? The top employers for Claims Technician jobs are:
What states have the most Claims Technician jobs? States with the most job openings for Claims Technician jobs include:
What job categories do people searching Claims Technician jobs look for? The top searched job categories for Claims Technician jobs are:
What are popular job titles related to Claims Technician jobs? For Claims Technician jobs, the most frequently searched job titles are:
Claims Technician jobs near you
Infographic showing various Claims Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 3% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $43,757 per year, or $21 per hour.

Claims Technician I

Utah Division of Human Resource Management

Salt Lake City, UT • On-site

Full-time

Posted 18 days ago

Job description

The Department of Workforce Services (DWS) is seeking two (2) motivated and highly skilled Disability Claims Technicians to join the Disability Determination Services (DDS) team in our Salt Lake City, UT office.


Posting will be used to fill equivalent positions for 6 months. 
*Telework will be considered after a 1-year training period and if all performance standards are met. 
Principal Duties
The Disability Claims Technician performs the following tasks:

  • Answers incoming telephone calls regarding medical evidence, case status and required examinations.
  • Ensures the applicants for Social Security Disability benefits have a complete file containing all medical evidence related to alleged disability concerns and ensures that a quick, accurate decision is made on each applicant for disability benefits.
  • Processes claims exceptions, maintains electronic files/databases, makes authorized adjustments and corrections to claims and responds to inquiries about the status of claims and the procedures for initiating claims.
  • Input records, prepares outgoing mail, processes payment for medical records and completed examinations.
  • Researches and resends returned mail. 
  • Identifies sources of medical treatment and requests medical records from providers. 

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