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Claim Trainee Jobs in Ohio (NOW HIRING)

MassMutual Ascend

Claims Trainee

Cincinnati, OH · On-site

Makes claim processing determinations based on knowledge, training, and experience and processes claims according to policy provisions and state regulations. * Ensures that claim handling is ...

MassMutual Ascend

Claims Trainee

Cincinnati, OH

Makes claim processing determinations based on knowledge, training, and experience and processes claims according to policy provisions and state regulations. * Ensures that claim handling is ...

Lake Shore Insurance

Be Seen First

Customer Service Associate -Insurance (or "Trainee")

Canton, OH · On-site

$50K - $75K/yr

Taking calls to help someone purchase a policy, filing a claim for someone in a stressful situation ... Account Manager Trainee: We do have a Trainee Position available for the right candidate desiring ...

Erie Insurance

Property Adjuster (Trainee)

Columbus, OH · On-site +1

$50K - $80K/yr

Trainees will be provided with field experiences and opportunities to learn about workflows within ... Handles claim functions such as establishing reserves, taking statements, documenting activities ...

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All JobsClaim JobsClaim Trainee JobsClaim Trainee Jobs in Ohio

Claim Trainee information

See Ohio salary details

$27.6K

$30.9K

$33.3K

How much do claim trainee jobs pay per year?

As of Jul 28, 2026, the average yearly pay for claim trainee in Ohio is $30,897.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,500.00 and $32,300.00 per year, depending on experience, location, and employer.

What is the difference between Claim Trainee vs Claims Adjuster?

AspectClaim TraineeClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer a relevant certificationHigh school diploma; often requires licensing or certification depending on the state
Work EnvironmentTraining environment, often in an office setting, under supervisionField and office work, investigating claims and interacting with clients
Employer & Industry UsageInsurance companies, training programs for new hiresInsurance companies, handling claims processing and settlement
Search & Comparison IntentEntry-level training roles, learning claims processActive claims management, decision-making roles

Claim Trainee positions are entry-level roles focused on training and learning the claims process, often requiring minimal experience. Claims Adjusters handle active claims, investigate damages, and make settlement decisions, often requiring licensing. While Claim Trainees are in a learning phase, Claims Adjusters are responsible for final claim resolution.

What Is a Claims Trainee?

Claims trainees are entry-level employees learning how to process claims in the insurance industry. A claims adjuster assesses insurance claims, such as auto accidents or home thefts, and determines whether or not an application should receive compensation. Claims trainees provide administrative support to the adjuster; they review benefits paperwork, interview the client, and research the accident reports. As you gain more experience, you can eventually move from being a trainee to an adjuster.

What are Claim Trainees?

Claim Trainees are entry-level professionals in the insurance industry who are learning how to evaluate, investigate, and process insurance claims. They typically undergo a structured training program where they gain knowledge about insurance policies, claim procedures, negotiation techniques, and customer service. Claim Trainees work under the supervision of experienced adjusters or managers and gradually take on more responsibility as they develop their skills. Their goal is to become fully qualified claims adjusters who can handle claims independently.

How to get a job as a claims adjuster with no experience?

To become a claims adjuster with no experience, focus on obtaining relevant certifications such as the Property and Casualty (P&C) license and develop skills in communication, investigation, and customer service. Entry-level positions often require a high school diploma or equivalent, and some companies provide on-the-job training for new hires.

Is claim adjusting a dying field?

Claim adjusting remains a vital part of the insurance industry, with demand driven by ongoing claims processing needs. While technology such as claims management software and automation tools are increasingly used, skilled adjusters are still essential for complex cases and customer interactions, ensuring the field continues to offer employment opportunities.

What are the key skills and qualifications needed to thrive as a Claim Trainee, and why are they important?

To thrive as a Claim Trainee, you need a bachelor's degree (often in business or a related field), analytical thinking, and a basic understanding of insurance principles. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC or CPCU are beneficial. Strong communication, attention to detail, and problem-solving skills help you effectively investigate claims and interact with clients. These skills are vital for accurate claim handling, customer satisfaction, and successful progression within the insurance industry.

What are some common challenges faced by Claim Trainees during their initial training period?

Claim Trainees often encounter challenges such as learning to interpret complex policy language, managing a high volume of cases, and adapting to various claim processing systems. Balancing accuracy and efficiency while meeting deadlines can be demanding, especially when handling sensitive or emotionally charged claims. Support from experienced team members and ongoing training help trainees build confidence and competence as they transition into full claim handling roles.

What does a claims trainee do?

A claims trainee assists with processing insurance claims by reviewing documentation, evaluating claim validity, and supporting claims adjusters. They often learn industry procedures, use claims management software, and develop knowledge of insurance policies during their training period.

Is it hard to become a claim adjuster?

Becoming a claim adjuster typically requires relevant education, such as a high school diploma or college coursework, and sometimes a license or certification depending on the state or employer. The role involves developing skills in investigation, communication, and analysis, and may require on-the-job training or passing exams, but it is generally accessible with the right qualifications and experience.
More about Claim Trainee jobs
What are the most commonly searched types of Claim jobs in Ohio? The most popular types of Claim jobs in Ohio are:
What cities in Ohio are hiring for Claim Trainee jobs? Cities in Ohio with the most Claim Trainee job openings:
What are popular job titles related to Claim Trainee jobs in OH? For Claim Trainee jobs in OH, the most frequently searched job titles are:
Claim Trainee jobs near you
Infographic showing various Claim Trainee job openings in Ohio as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $30,897 per year, or $14.9 per hour.
Claim Trainee Development Program

Claim Trainee Development Program

Great American Insurance Group

Cincinnati, OH • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Great American Insurance Group rating

8.8

Company rating: 8.8 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

57th of 299 rated insurance

Job description

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
Great American is currently seeking a Claim Trainee for our Corporate Claims Office in Cincinnati, OH. Great American's Claim Trainee Development Program is our foundation program geared toward candidates who have the desire to receive claims specific training and knowledge, laying a strong foundation for a career in insurance.
Responsibilities
Our Claim Trainee Development Program takes an organization wide approach to developing the foundational skills required of a successful claim professional. Claim Trainees learn to perform the required analysis, investigation and claim handling functions, enabling them to make appropriate recommendations involving claim strategy, management, and resolution. The Claim Trainee Development Program includes a combination of activities aimed at providing the individual a full understanding of the claim department, as well as how it functions within the organization.
The program includes networking and mentoring, as well as professional development and assignments including:
  • Business unit rotations across the Great American Insurance Group that involve claim handling, job shadowing, claims systems training, and special assignments, allowing for broad exposure to the organization
  • Obtaining the P&C Staff Adjuster License
  • Earning the preeminent claims designation, the Associate in Claims, from The Institutes
  • Participation in Great American University and Claim College seminars and workshops
  • Participation in Toastmasters to develop communication and public speaking skills
  • Structured networking opportunities to meet the people across Great American's many business units and learn the different roles in the industry
  • Various reading assignments and self-study courses on a diverse range of insurance topics, providing a foundation of claims and general insurance knowledge

Successful candidates have come to Great American with 1-2 years of experience in a variety of industries including the medical field, construction, restoration, the legal profession, customer service, criminal justice, and retail management.
Qualifications
  • Bachelor's degree required
  • 3.5 preferred GPA, with a 3.0 minimum GPA for consideration
  • Proven work track record through work experience, co-ops, or internships
  • Proven leadership through work experience, extracurricular activities, or civic involvement
  • Strong critical, analytical and investigative skills
  • Superior verbal and written communication skills
  • Excellent planning, time management and organizational skills
  • Juris Doctorate and MBA graduates are encouraged to apply

Business Unit:
Corporate Claims
Benefits:
We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.
*Excludes seasonal employees and interns.

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