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$13

$20

$26

How much do claim associate jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for claim associate in Ohio is $20.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $21.73 per hour, depending on experience, location, and employer.

What are Claim Associates?

Claim Associates are professionals who handle and process insurance claims for individuals or businesses. They review claim details, gather necessary documentation, and communicate with policyholders to verify information and determine coverage. Their goal is to ensure that claims are processed efficiently and accurately according to company policies and regulations. Claim Associates may also coordinate with other departments and provide customer service throughout the claims process.

What is meant by claims associate?

A claims associate is a professional who reviews, processes, and manages insurance claims to determine coverage and settlement amounts. They often work with claimants, adjusters, and use claims management software to ensure accurate and timely resolution of claims.

What is the difference between Claim Associate vs Claims Adjuster?

AspectClaim AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, data entryField and office work, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, claims processing centersInsurance companies, third-party claims firms
Common Search & ComparisonOften compared for entry-level roles in claims processingMore experienced, investigative roles in claims handling

The main difference between a Claim Associate and a Claims Adjuster lies in their responsibilities and experience level. Claim Associates typically handle initial claims processing and customer service, while Claims Adjusters investigate and evaluate claims, often requiring more experience and licensing. Both roles are essential in the insurance industry, but they differ in scope and complexity.

What are the typical challenges a Claim Associate faces when handling multiple claims simultaneously?

Claim Associates often manage several claims at once, which requires strong organizational skills and attention to detail. One common challenge is prioritizing tasks to ensure timely processing while maintaining accuracy. Additionally, balancing communication with claimants, providers, and internal teams can be demanding, especially when resolving complex cases. Building effective time management strategies and leveraging claim management software can help Claim Associates meet deadlines and reduce errors.

Can I get a claims adjuster job with no experience?

Claim associates or claims adjusters typically require some knowledge of insurance policies and claims processing, but entry-level positions often do not require prior experience. Candidates may need to complete training or obtain relevant certifications, such as the Property and Casualty (P&C) license, to qualify for the role.

Which claim adjusters make the most money?

Senior claim adjusters, especially those with specialized expertise in complex or high-value claims such as property or commercial insurance, tend to earn the highest salaries. Adjusters with certifications like the Chartered Property Casualty Underwriter (CPCU) and extensive experience generally have higher earning potential.

What do claims associates do?

Claims associates review and process insurance claims by evaluating documentation, determining coverage, and calculating payouts. They communicate with clients, adjust claims as needed, and ensure claims are handled accurately and efficiently, often using specialized claims management software.

What are the key skills and qualifications needed to thrive as a Claim Associate, and why are they important?

To thrive as a Claim Associate, you need strong analytical abilities, attention to detail, and a foundational understanding of insurance policies, typically supported by a high school diploma or equivalent. Familiarity with claims management software, document processing systems, and sometimes basic Excel skills is often required. Excellent communication, problem-solving, and customer service skills help build trust and effectively resolve client issues. These skills ensure accurate claim processing, client satisfaction, and efficient workflow in a high-volume environment.
What are the most commonly searched types of Claim jobs in Ohio? The most popular types of Claim jobs in Ohio are:
What cities in Ohio are hiring for Claim Associate jobs? Cities in Ohio with the most Claim Associate job openings:
Claim Associate jobs near you
Infographic showing various Claim Associate job openings in Ohio as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,625 per year, or $20 per hour.
Claim Trainee Development Program

Claim Trainee Development Program

Great American Insurance Group

Cincinnati, OH • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Great American Insurance Group rating

8.8

Company rating: 8.8 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

57th of 299 rated insurance

Job description

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

Great American is currently seeking a Claim Trainee for our Corporate Claims Office in Cincinnati, OH. Great American'sClaim Trainee Development Program is our foundation program geared toward candidates who have the desire to receive claims specific training and knowledge, laying a strong foundation for a career in insurance.

Responsibilities

Our Claim Trainee Development Program takes an organization wide approach to developing the foundational skills required of a successful claim professional. Claim Trainees learn to perform the required analysis, investigation and claim handling functions, enabling them to make appropriate recommendations involving claim strategy, management, and resolution. The Claim Trainee Development Program includes a combination of activities aimed at providing the individual a full understanding of the claim department, as well as how it functions within the organization.

The program includes networking and mentoring, as well as professional development and assignments including:

  • Business unit rotations across the Great American Insurance Group that involve claim handling, job shadowing, claims systems training, and special assignments, allowing for broad exposure to the organization

  • Obtaining the P&C Staff Adjuster License

  • Earning the preeminent claims designation, the Associate in Claims, from The Institutes

  • Participation in Great American University and Claim College seminars and workshops

  • Participation in Toastmasters to develop communication and public speaking skills

  • Structured networking opportunities to meet the people across Great American's many business units and learn the different roles in the industry

  • Various reading assignments and self-study courses on a diverse range of insurance topics, providing a foundation of claims and general insurance knowledge

Successful candidates have come to Great American with 1-2 years of experience in a variety of industries including the medical field, construction, restoration, the legal profession, customer service, criminal justice, and retail management.

Qualifications

  • Bachelor's degree required

  • 3.5 preferred GPA, with a 3.0 minimum GPA for consideration

  • Proven work track record through work experience, co-ops, or internships

  • Proven leadership through work experience, extracurricular activities, or civic involvement

  • Strong critical, analytical and investigative skills

  • Superior verbal and written communication skills

  • Excellent planning, time management and organizational skills

  • Juris Doctorate and MBA graduates are encouraged to apply

Business Unit:

Corporate Claims

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

*Excludes seasonal employees and interns.

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