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Claim Assistant Jobs in Ohio (NOW HIRING)

CCMSI

Claim Clerk

Dublin, OH · On-site

Return calls from providers and other parties as directed by claims staff * Assist with reception coverage and front-office responsibilities when needed * Support claim teams in meeting client ...

New

CCMSI

Claim Clerk

Dublin, OH

Return calls from providers and other parties as directed by claims staff * Assist with reception coverage and front-office responsibilities when needed * Support claim teams in meeting client ...

New

CCMSI

Claim Clerk

Dublin, OH · On-site

Return calls from providers and other parties as directed by claims staff * Assist with reception coverage and front-office responsibilities when needed * Support claim teams in meeting client ...

New

Cna

Claims Quality Review Sr Consltant

Westerville, OH · Hybrid

$72K - $141K/yr

... Claim professionals to gain clear insight on quality and behaviors that impact results. This position offers a flexible, hybrid work schedule, requiring 2 days in a CNA office per week. Essential ...

Cna

Claims Consultant, Life Sciences

Westerville, OH

At CNA, we strive to create a culture in which people know they matter and are part of something ... Responsibilities include the coordination of all claim resolution activities in accordance with ...

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How much do claim assistant jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for claim assistant in Ohio is $20.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $21.73 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Claim Assistant, and why are they important?

To thrive as a Claim Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with insurance claims management systems, office software like Microsoft Office, and sometimes basic data entry certifications are commonly needed. Excellent communication, problem-solving, and customer service skills help you interact effectively with clients and team members. These skills ensure accurate and timely processing of claims, minimize errors, and provide a positive experience for policyholders.

What are some of the common challenges Claim Assistants face when managing multiple claims simultaneously?

Claim Assistants often juggle several claims at once, requiring strong organizational skills and attention to detail. A common challenge is prioritizing tasks effectively, as some claims may require urgent follow-up or additional documentation. Staying on top of multiple deadlines and communicating with various stakeholders—such as policyholders, adjusters, and healthcare providers—can be demanding. Utilizing claims management software and maintaining clear records can help manage workload and reduce errors.

What is the difference between Claim Assistant vs Claims Processor?

AspectClaim AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; some roles may require insurance or claims processing certifications
Work EnvironmentOffice setting, interacting with claimants and insurance staffOffice environment, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, claims departments
Common Search & ComparisonClaim Assistant vs Claims Processor

The Claim Assistant and Claims Processor roles share similarities in work environment and required credentials, often working within insurance companies. The Claim Assistant typically supports claim handling by gathering information and coordinating with clients, while the Claims Processor focuses on reviewing, evaluating, and processing claims. Both roles are essential in the claims process, but the Claims Processor usually has more responsibility for decision-making and claim approval.

What are Claim Assistants?

Claim Assistants are professionals who provide administrative and clerical support to claims departments in insurance companies or related organizations. Their main responsibilities include processing claim forms, verifying information, assisting claimants with inquiries, maintaining records, and supporting claims adjusters throughout the claims process. They play a crucial role in ensuring timely and accurate handling of insurance claims, helping both clients and the company resolve claims efficiently.
What are the most commonly searched types of Claim jobs in Ohio? The most popular types of Claim jobs in Ohio are:
What cities in Ohio are hiring for Claim Assistant jobs? Cities in Ohio with the most Claim Assistant job openings:
Claim Assistant jobs near you
Infographic showing various Claim Assistant job openings in Ohio as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $41,625 per year, or $20 per hour.

Claim Clerk

CCMSI

Dublin, OH • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New

Job description

Overview
Claim Clerk
Location: Dublin, OH
Schedule: In Office - M-F 8am to 4:30pm
Salary Range: 19.00 to 21.00 per hour (37.5 hours weekly)
Build Your Career With Purpose at CCMSI
At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success.
We don't just process claims-we support people. As the largest privately-owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work®, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.
Job Summary
The Claim Clerk provides essential administrative and clerical support to claims professionals, helping ensure the efficient handling, organization, and processing of claim files and related documentation. This role serves as a key support resource to claim teams handling Ohio and Michigan claims and plays an important role in maintaining service excellence for our clients.
This position is ideal for someone who enjoys administrative work, excels at organization, communicates effectively, and takes pride in keeping processes running smoothly. The successful candidate will be detail-oriented, dependable, and capable of managing multiple priorities in a structured office environment.
Prior office support experience is highly valued, and insurance industry experience is a plus.
Responsibilities
What You'll Do
  • Provide administrative and clerical support to claims professionals and client service teams
  • Match, sort, and distribute incoming claim mail and correspondence
  • Set up new claim files and complete required file setup procedures
  • File and maintain claim-related documents within electronic and physical claim files
  • Summarize correspondence and documentation in claim notes as directed by claims staff
  • Follow up on outstanding bills and claim-related documentation
  • Retrieve, organize, and maintain closed claim files and records storage systems
  • Scan, copy, and distribute claim documentation as needed
  • Return calls from providers and other parties as directed by claims staff
  • Assist with reception coverage and front-office responsibilities when needed
  • Support claim teams in meeting client service commitments and operational goals
  • Maintain confidentiality of claim, client, and medical information
  • Perform additional administrative duties as assigned

Qualifications
What You'll Bring
Required
  • High School Diploma or equivalent
  • Prior administrative, clerical, office support, customer service, or data entry experience
  • Strong organizational and time-management skills
  • Excellent attention to detail and accuracy
  • Strong written and verbal communication skills
  • Ability to manage multiple tasks and deadlines simultaneously
  • Professional demeanor and strong customer service skills
  • Ability to work independently and as part of a team
  • Proficiency with Microsoft Office, including:
    • Outlook
    • Word
    • Excel
  • Reliable attendance during scheduled work hours

Nice to Have:
  • Prior insurance, claims, legal, medical, or professional office experience
  • Experience handling document management, records administration, or data entry
  • Experience supporting multiple team members in a fast-paced environment
  • Familiarity with claim files, medical records, or insurance documentation

Why You'll Love Working Here
  • 4 weeks (Paid time off that accrues throughout the year in accordance with company policy)+ 10 paid holidays in your first year
  • Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
  • Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
  • Career growth: Internal training and advancement opportunities
  • Culture: A supportive, team-based work environment

How We Measure Success
At CCMSI, great workers stand out through ownership, accuracy, and impact. We measure success by:
  • Quality claim handling - thorough investigations, strong documentation, well-supported decisions
  • Compliance & audit performance - adherence to jurisdictional and client standards
  • Timeliness & accuracy - purposeful file movement and dependable execution
  • Client partnership - proactive communication and strong follow-through
  • Professional judgment - owning outcomes and solving problems with integrity
  • Cultural alignment - believing every claim represents a real person and acting accordingly

Compensation & Compliance
The posted salary reflects CCMSI's good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.
CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability insurance. Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents.
CCMSI posts internal career opportunities in compliance with applicable state and local promotion transparency laws.
Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.
ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.
Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.
Background checks, if required for the role, are conducted only after a conditional offer and in accordance with applicable fair chance hiring laws.
Our Core Values
At CCMSI, we believe in doing what's right-for our clients, our coworkers, and ourselves. We look for team members who:
  • Lead with transparency We build trust by being open and listening intently in every interaction.
  • Perform with integrity We choose the right path, even when it is hard.
  • Chase excellence We set the bar high and measure our success. What gets measured gets done.
  • Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own.
  • Win together Our greatest victories come when our clients succeed.

We don't just work together-we grow together. If that sounds like your kind of workplace, we'd love to meet you.
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