ZipRecruiter

Log In

1

Citrix Technical Support Jobs (NOW HIRING)

Onit, Inc

Technical Support Engineer - Level 2

New York, NY · On-site

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Technical Support Engineer - Level 2 Pro4ia is a global technology services company, providing ... Citrix and VMWare technologies. · Support for the Microsoft Windows stack, DNS, DHCP, Active ...

1872 Consulting

Technical Support Supervisor

Miami, FL · On-site

Technical Support Supervisor Miami must be onsite 5 days/week Summary The Tech Support Supervisor ... Proficiency in Remote Computing and Citrix experience. * Understand and able to assist with various ...

Winxnet

Technical Support Specialist

Portland, ME

VPN, Terminal Services, and Citrix Windows XP, Window 7 Workstation and Laptop Hardware Support ... Technical Experience: Winxnet, Inc. is an Equal Opportunity/Affirmative Action Employer.

Winxnet

Technical Support Specialist

Portland, ME · On-site

VPN, Terminal Services, and Citrix * Windows XP, Window 7 * Workstation and Laptop Hardware Support ... Technical Experience: Winxnet, Inc. is an Equal Opportunity/Affirmative Action Employer.

1 point system

Citrix Engineer

Buffalo, NY · On-site

Driving innovation to support a modern, secure, cloud-first workforce * Designing and implementing ... Serve as the senior technical specialist for Citrix and VDI technologies, providing architecture ...

Pavion

MSP Technical Support

Altamonte Springs, FL · On-site

$45K - $55K/yr

The MSP Technical Support role delivers frontline technical assistance to clients by resolving ... Citrix. Networking & Infrastructure Support * Troubleshoot basic networking issues and support VOIP ...

Pavion

MSP Technical Support

Altamonte Springs, FL

$45K - $55K/yr

The MSP Technical Support role delivers frontline technical assistance to clients by resolving ... Citrix. Networking & Infrastructure Support * Troubleshoot basic networking issues and support VOIP ...

New

Saxon Global Inc.

Citrix Engineer

Hoover, AL · On-site

Experience supporting enterprise Windows Server infrastructure. Technical Skills * Citrix Virtual Apps and Desktops * Citrix Cloud / DaaS * Citrix NetScaler ADC * StoreFront, Director, WEM, PVS, MCS

Collabera

Technical Support Specialist

Chandler, AZ · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Participate in training and leverage peer/SME support to expand technical knowledge. What We're ... Citrix, VPN, Cisco AnyConnect ITSM tools: Remedy (preferred, not required) Compensation Hourly Rate ...

Freeman Health System

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Schedule: Full Time What You'll Do The Citrix Systems Engineer is a senior-level technical role responsible for the design, engineering, implementation, and support of Citrix virtualization ...

New

Freemanhealth

Citrix Systems Engineer

Inglewood, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Schedule: Full Time What You'll Do The Citrix Systems Engineer is a senior-level technical role responsible for the design, engineering, implementation, and support of Citrix virtualization ...

ADT Security Services

Cloud Citrix Engineer

Irving, TX · Hybrid

Engineer and support Citrix core components including Delivery Controllers, StoreFront, Citrix ... Develop and maintain detailed technical documentation, designs, diagrams, runbooks, and operational ...

previous pagenext page

Showing results 21-40

All JobsCitrix Technical Support Jobs

Citrix Technical Support information

See salary details

$14

$26

$44

How much do citrix technical support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for citrix technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are some common challenges faced by Citrix Technical Support professionals and how can they be managed?

Citrix Technical Support professionals often encounter challenges such as troubleshooting complex virtualization issues, resolving connectivity problems, and supporting diverse client environments. Managing these challenges involves staying updated on Citrix product updates, understanding underlying network and server infrastructures, and communicating effectively with both technical and non-technical users. Collaboration with cross-functional teams, such as network administrators and security specialists, is also essential to ensure comprehensive support and swift issue resolution.

What is the difference between Citrix Technical Support vs Citrix Systems Administrator?

AspectCitrix Technical SupportCitrix Systems Administrator
CertificationsCitrix Certified Associate (CCA), Citrix Certified Professional (CCP)Citrix certifications plus system administration certifications (e.g., CompTIA Server+)
Work EnvironmentHelpdesk, support teams, troubleshooting environmentsServer rooms, network infrastructure, enterprise environments
ResponsibilitiesDiagnose and resolve Citrix-related issues, assist end-usersConfigure, maintain, and optimize Citrix infrastructure and servers
Industry UsageCustomer support, IT service providersIT departments, enterprise organizations

Citrix Technical Support primarily focuses on troubleshooting and resolving issues for end-users and clients, while Citrix Systems Administrators manage and maintain the overall Citrix infrastructure within organizations. Both roles require Citrix certifications but differ in scope and responsibilities.

Is Citrix Technical Support a good career?

Citrix Technical Support is a viable career for those interested in IT and virtualization technologies, requiring skills in troubleshooting, networking, and familiarity with Citrix products. It offers opportunities for certification, skill development, and advancement within IT support and systems administration roles.

What is Citrix Technical Support?

Citrix Technical Support refers to the team or service dedicated to assisting users and organizations with issues related to Citrix products, such as Citrix Virtual Apps and Desktops, Citrix ADC, and other solutions. These professionals help diagnose and resolve technical problems, provide guidance on configuration, troubleshooting, and implementation, and ensure optimal performance of Citrix environments. They often work with IT administrators, end-users, and business stakeholders to maintain business continuity and maximize the value of Citrix technologies.

What are the key skills and qualifications needed to thrive as a Citrix Technical Support specialist?

To thrive as a Citrix Technical Support specialist, you need a solid understanding of Citrix technologies, Windows server environments, networking fundamentals, and troubleshooting methods, often supported by relevant certifications such as Citrix Certified Associate (CCA). Familiarity with Citrix products (like XenApp, XenDesktop, and Citrix Workspace), remote support tools, and ticketing systems is typical. Strong problem-solving abilities, effective communication, and patience with users are crucial soft skills in this role. These skills ensure timely issue resolution, high user satisfaction, and reliable IT service delivery in complex enterprise environments.
More about Citrix Technical Support jobs

What job categories do people searching Citrix Technical Support jobs look for?

The top searched job categories for Citrix Technical Support jobs are:

Citrix Technical Support jobs near you
Infographic showing various Citrix Technical Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Technical Support Engineer - Level 2

Onit, Inc

New York, NY • On-site

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Technical Support Engineer – Level 2


Pro4ia is a global technology services company, providing solutions and expertise as a trusted technology partner. We apply our enterprise-level project management skills to core IT services so clients can achieve predictable and reliable results.


The Technical Support Engineer demonstrates strong customer service and troubleshooting skills to resolve all technical issues for our clients. The Technical Support Engineer will be responsible for supporting all end users relating to hardware and software, computer applications, and LAN related issues.


RESPONSIBILITIES


· Provides off-site technical support to customers on installations, usage, or maintenance of company products to ensure that the system is functioning according to specifications

· Provide level 2 and 3 support through our help desk ticketing system in time to meet our client obligations.

· Respond to and resolve advanced level desktop, server, and network issues that have been escalated from level 1 or 2.

· Support for Microsoft Windows Server, MAC OS, Citrix and VMWare technologies.

· Support for the Microsoft Windows stack, DNS, DHCP, Active Directory, Exchange in-house and hosted e-mail systems.

· The ability to participate effectively in multiple support efforts and provide technical expertise.

· Create and maintain client-related documentation.

· Actively participate as a strategic member of the technology team, including participating in team meetings and providing technical support for our managed service clients.


REQUIRED EXPERIENCE


· 7+ years of experience in Microsoft Windows desktop and server operating systems; MAC OS technologies.

· Bachelor’s degree in computer science or equivalent experience.

· MCSA Preferred.

· Advanced level experience with Server, Desktop, and Network support are required.

· Expert in installing, optimizing, maintaining and securing of Microsoft Windows Servers, Active Directory Microsoft Exchange (in- house and hosted) environments.

· Expertise with building and supporting Citrix XenApp and XenServer, VMWare vSphere, and Microsoft Hyper-V technologies.

· Excellent verbal and written communication skills.

· Exceptional customer service and phone etiquette skills.

· Team player, ability to work on multiple, concurrent tasks and adapt to shifting priorities.

· Detail oriented and strong problem-solving capabilities.

· Ability to work proactively and collaboratively with entire staff

· Ability to adjust work schedule to meet deadlines and work independently

· Accountability, adaptability, assertiveness, dependability, initiative, and responsiveness are essential.

· Desire and demonstrated ability to continuously learn (new technologies, client business issues, other job functions, etc.)

· Discretion and good sense in dealing with clients and willingness to see a problem through to its resolution.

Company Description

Sister company of Pro4ia Inc. (http://www.pro4ia.com/)