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Cisco Uccx Jobs (NOW HIRING)

Bridge Core (BCore)

Voice Engineer

Chantilly, VA · On-site

$175K - $195K/yr

Design, test, and deploy new Cisco Voice infrastructure (CUCM, Unity Connection, IM&P, UCCX). * Implement next-generation voice system technologies and support first-article engineering.

Bridge Core (BCore)

Voice Engineer

Chantilly, VA

$175K - $195K/yr

Design, test, and deploy new Cisco Voice infrastructure (CUCM, Unity Connection, IM&P, UCCX). * Implement nextgeneration voice system technologies and support firstarticle engineering. * Participate ...

Bridge Core (BCore)

Voice Engineer

Chantilly, VA

$175K - $195K/yr

Design, test, and deploy new Cisco Voice infrastructure (CUCM, Unity Connection, IM&P, UCCX). * Implement nextgeneration voice system technologies and support firstarticle engineering. * Participate ...

B/Core

Voice Engineer with Security Clearance

Chantilly, VA · On-site

$145K - $165K/yr

Design, test, and deploy new Cisco Voice infrastructure (CUCM, Unity Connection, IM&P, UCCX). * Implement next‑generation voice system technologies and support first‑article engineering.

Bridge Core (BCore)

Voice Engineer

Chantilly, VA · On-site

$145K - $165K/yr

Design, test, and deploy new Cisco Voice infrastructure (CUCM, Unity Connection, IM&P, UCCX). * Implement next-generation voice system technologies and support first-article engineering.

Ryde Technologies, LLC

Senior VOIP Engineer

Quantico, VA · On-site

$112K - $154K/yr

Knowledge of Cisco UCCX * Prior experience with dynamic and static IPv4 routing and integrating with an external SIP provider * Proficient with SIP, SCCP, MGCP, DSN, PSTN, and H.323 systems and ...

Bridge Core (BCore)

Voice Engineer

Chantilly, VA

$145K - $165K/yr

Design, test, and deploy new Cisco Voice infrastructure (CUCM, Unity Connection, IM&P, UCCX). * Implement nextgeneration voice system technologies and support firstarticle engineering. * Participate ...

Bridge Core (BCore)

Voice Engineer

Chantilly, VA

$145K - $165K/yr

Design, test, and deploy new Cisco Voice infrastructure (CUCM, Unity Connection, IM&P, UCCX). * Implement nextgeneration voice system technologies and support firstarticle engineering. * Participate ...

Ryde Technologies, LLC

Senior VOIP Engineer

Quantico, VA · On-site

$112K - $154K/yr

Knowledge of Cisco UCCX * Prior experience with dynamic and static IPv4 routing and integrating with an external SIP provider * Proficient with SIP, SCCP, MGCP, DSN, PSTN, and H.323 systems and ...

OSC Edge

Senior Voip Engineer

Quantico, VA

Knowledge of Cisco UCCX * Prior experience with dynamic and static IPv4 routing and integrating with an external SIP provider * Proficient with SIP, SCCP, MGCP, DSN, PSTN, and H.323 systems and ...

Atria Group LLC

VOIP Engineer

Atlanta, GA

Exceptional administration, troubleshooting, and support experience with Cisco UCCX * Working knowledge of telecom/data circuits * T1's * Eithernet * MPLS * PRI's * SIP Trunks * LAN & WAN Networking

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$113.8K

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How much do cisco uccx jobs pay per year?

As of Jul 17, 2026, the average yearly pay for cisco uccx in the United States is $113,793.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $144,000.00 per year, depending on experience, location, and employer.

What are the typical responsibilities of a Cisco UCCX specialist?

As a Cisco UCCX specialist, your daily responsibilities often include designing, implementing, and maintaining Cisco UCCX solutions for contact centers. You may be tasked with developing custom scripts to automate call flows, troubleshooting system issues, and supporting software integrations with other platforms like CRM systems. Collaboration is frequent—expect to work closely with network engineers, support teams, and end users to ensure smooth operations and resolve technical challenges. Many roles also involve providing training to staff and documenting system configurations for ongoing support and compliance. This variety allows for continual skill development and offers clear pathways to more advanced roles within IT infrastructure and unified communications.

What are the key skills and qualifications needed to thrive in the Cisco Uccx position, and why are they important?

To thrive as a Cisco UCCX professional, you need expertise in IP telephony, contact center technologies, and network troubleshooting, often backed by a degree in IT or computer science and relevant Cisco certifications like CCNA Collaboration or CCNP Collaboration. Proficiency in using Cisco Unified Contact Center Express (UCCX), scripting in JavaScript or XML, and working with tools like Cisco CUCM and Finesse is essential. Excellent problem-solving, communication, and teamwork skills help you collaborate effectively with cross-functional teams and end users. These skills ensure the reliable operation, customization, and optimization of complex contact center environments critical to organizational success.

What is a Cisco Uccx job?

A Cisco UCCX job involves designing, implementing, and maintaining Cisco Unified Contact Center Express (UCCX) solutions. Professionals in this role configure call routing, IVR scripts, and reporting tools to enhance customer service operations. They also troubleshoot system issues, optimize performance, and integrate UCCX with other Cisco collaboration technologies. This position often requires expertise in Cisco networking, VoIP, and scripting languages like SQL or JavaScript.

More about Cisco Uccx jobs
What cities are hiring for Cisco Uccx jobs? Cities with the most Cisco Uccx job openings:
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Cisco Uccx jobs near you
Infographic showing various Cisco Uccx job openings in the United States as of July 2026, with employment types broken down into 100% Contract. Highlights an 100% In-person job distribution, with an average salary of $113,793 per year, or $54.7 per hour.
Voice Engineer

Voice Engineer

Bridge Core (BCore)

Chantilly, VA • On-site

$175K - $195K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Overview
Voice Engineer
Chantilly, VA
TS/SCI with Poly
At Bcore, our strength comes from how we deliver impact to the mission. Whether it's architecting critical IT solutions, producing actionable intelligence, or developing cutting edge technology, we succeed because of the expertise, collaboration, and agility of our teams. Our Mission Services division combines enterprise IT, cloud solutions, DevSecOps, systems engineering, software development, and operational support.Bcore accelerates decisive advantage for warfighters and intelligence professionals by fusing human insight, rapid-fire engineering, precision-measured outcomes, and relentless grit into mission-ready solutions.
Do you want to join a team that is building tailored technical solutions to modernize our government's mission and our client's business? Do you have a desire to change how people work? Are you interested in helping to protect our nation's cyber interests? Join our growing team supporting customer missions as a Voice Engineer in Chantilly, Virginia.
Responsibilities
We are seeking an experienced Cisco Voice Engineer to support a mission-critical, technology-driven program for a key Government customer. This role focuses on designing, deploying, securing, and sustaining enterprise-level Cisco Unified Communications solutions across a complex, highly secure environment.
Key responsibilities:
  • Design, test, and deploy new Cisco Voice infrastructure (CUCM, Unity Connection, IM&P, UCCX).
  • Implement next-generation voice system technologies and support first-article engineering.
  • Participate in security accreditation activities for all voice systems.
  • Manage PKI/certificate requirements across Cisco UC components.
  • Perform system upgrades, patching, and lifecycle maintenance for hardware and software.
  • Provide engineering support for new site standups, including dial plan design and endpoint provisioning.
  • Design, test, and deploy call center technologies (UCCX/UCCE), including user training and transition planning.
  • Execute tasks related to call routing, SIP trunking, SRST, CUBE, and gateway configuration.
  • Collaborate with customers and internal teams to gather and refine system requirements.
  • Ensure compliance with enterprise standards, policies, and security procedures.
  • Work within a large-scale enterprise IT environment with responsibilities specific to Cisco Voice and Unified Communications.
  • Partner with network engineering and telecom teams on integration activities involving telephony, call center systems, and network infrastructure.
  • Support secure communications devices and infrastructure, including VoIP phones, STEs, Viper phones, encryption devices, POTs/ISDN/leased lines, conference bridges, and call management servers.

Qualifications
Required Qualifications:
  • Minimum of eleven (11) years of relevant Voice/UC engineering experience
  • Strong technical expertise in:
  • Working within a large-scale enterprise IT environment with responsibilities specific to Cisco Voice and Unified Communications.
  • SIP signaling and call flows
  • Secure Real-Time Transport Protocol (SRTP)
  • SIP, MGCP, H.323
  • TCP/IP networking
  • MPLS transport environments
  • DNS and DHCP
  • RTP media handling
  • Experience supporting secure, enterprise-scale voice environments
  • Ability to troubleshoot complex call routing, signaling, and interoperability issues
  • Strong communication skills for documentation, requirements analysis, and customer interaction

Desired Qualifications
  • Advanced expertise in SIP signaling, call flows, and multi-vendor integration
  • Experience with H.323 in mixed-protocol environments
  • Cisco Certified Collaboration Professional (CCCP) or equivalent Cisco Collaboration certifications:
  • CCNP Collaboration
  • CCIE Collaboration (highly desirable)
  • Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya environments
  • Experience with secure communications devices (VoIP endpoints, STEs, Viper phones, encryption devices)
  • Familiarity with government security accreditation processes and PKI/certificate management
  • Experience designing or supporting call center technologies (Cisco UCCX/UCCE or Avaya equivalent)

What you can expect from us
  • The expected salary range within the Washington, DC metropolitan area is: $175,000 - $195,000. Final compensation is unique to each individual and will be determined based on factors such as experience, education, geographic location, and contractual requirements. This is not a guarantee.
  • Benefits include Health/Dental/Vision, 401(k), Paid Time Off, STD/LTD/Life Insurance/Voluntary Life Insurance, Stipends, Referral Bonuses, and more.

BCore is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

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