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Cisco Uccx Jobs (NOW HIRING)

VTG

Senior Cisco Voice Engineer

Dulles, VA · On-site

What will you do? • Design, test, and deploy new Cisco Voice infrastructure (CUCM, Unity Connection, IM&P, UCCX). • Implement next generation voice system technologies and support first article ...

VTG

Senior Cisco Voice Engineer

Dulles, VA · Hybrid

What will you do? • Design, test, and deploy new Cisco Voice infrastructure (CUCM, Unity Connection, IM&P, UCCX). • Implement next generation voice system technologies and support first article ...

360 IT Professionals

Network Architect

Tallahassee, FL · On-site

$61.50 - $82.50/hr

Regulation Software, and Microsoft Dynamics Working experience implementing and supporting the following: o Microsoft SCCM 2012 o Microsoft Lync 2013 o Cisco UCM o Cisco UCCX o Unity Connection o ...

nfrastructure

Cisco VoIP Technician

Albany, NY · On-site

Cisco UCCX; Cisco VoIP; Cisco Agent Desktop; UCS servers; CUCM; Unity Connection; SIP Gateways; Cisco-based routing; switching; wireless and ACE cluster environment Additional Information About ...

nfrastructure

Cisco VoIP Technician

Albany, NY

Cisco UCCX; Cisco VoIP; Cisco Agent Desktop; UCS servers; CUCM; Unity Connection; SIP Gateways; Cisco-based routing; switching; wireless and ACE cluster environment Additional Information About ...

ABBTECH

Senior VoIP Engineer

Quantico, VA · On-site

Knowledge of Cisco UCCX * Prior experience with dynamic and static IPv4 routing and integrating with an external SIP provider * Proficient with SIP, SCCP, MGCP, DSN, PSTN, and H.323 systems and ...

Bridge Tech

CISCO CUCM 10x Engineer

Charles Town, WV · On-site

Qualifications VMware ESXi Cisco Unified Communication Manager (CUCM) Cisco Unity Connection (CUC) Cisco Unified Contact Center Express (UCCX) Cisco Integrated Management Controller (CIMC) Cisco ...

Bridge Tech

CISCO CUCM 10x Engineer

Charles Town, WV · On-site

Qualifications VMware ESXi Cisco Unified Communication Manager (CUCM) Cisco Unity Connection (CUC) Cisco Unified Contact Center Express (UCCX) Cisco Integrated Management Controller (CIMC) Cisco ...

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Cisco Uccx information

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$46.5K

$113.8K

$181K

How much do cisco uccx jobs pay per year?

As of Jul 17, 2026, the average yearly pay for cisco uccx in the United States is $113,793.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $144,000.00 per year, depending on experience, location, and employer.

What are the typical responsibilities of a Cisco UCCX specialist?

As a Cisco UCCX specialist, your daily responsibilities often include designing, implementing, and maintaining Cisco UCCX solutions for contact centers. You may be tasked with developing custom scripts to automate call flows, troubleshooting system issues, and supporting software integrations with other platforms like CRM systems. Collaboration is frequent—expect to work closely with network engineers, support teams, and end users to ensure smooth operations and resolve technical challenges. Many roles also involve providing training to staff and documenting system configurations for ongoing support and compliance. This variety allows for continual skill development and offers clear pathways to more advanced roles within IT infrastructure and unified communications.

What are the key skills and qualifications needed to thrive in the Cisco Uccx position, and why are they important?

To thrive as a Cisco UCCX professional, you need expertise in IP telephony, contact center technologies, and network troubleshooting, often backed by a degree in IT or computer science and relevant Cisco certifications like CCNA Collaboration or CCNP Collaboration. Proficiency in using Cisco Unified Contact Center Express (UCCX), scripting in JavaScript or XML, and working with tools like Cisco CUCM and Finesse is essential. Excellent problem-solving, communication, and teamwork skills help you collaborate effectively with cross-functional teams and end users. These skills ensure the reliable operation, customization, and optimization of complex contact center environments critical to organizational success.

What is a Cisco Uccx job?

A Cisco UCCX job involves designing, implementing, and maintaining Cisco Unified Contact Center Express (UCCX) solutions. Professionals in this role configure call routing, IVR scripts, and reporting tools to enhance customer service operations. They also troubleshoot system issues, optimize performance, and integrate UCCX with other Cisco collaboration technologies. This position often requires expertise in Cisco networking, VoIP, and scripting languages like SQL or JavaScript.

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Cisco Uccx jobs near you
Infographic showing various Cisco Uccx job openings in the United States as of July 2026, with employment types broken down into 100% Contract. Highlights an 100% In-person job distribution, with an average salary of $113,793 per year, or $54.7 per hour.
CUCM Architect_CUCE,UCCX,PCCE, ITIL_Govt. exp. Preferred_W2

CUCM Architect_CUCE,UCCX,PCCE, ITIL_Govt. exp. Preferred_W2

360 IT Professionals

Lansing, MI

Contractor

Re-posted 10 days ago

Job description

Company Description

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.


Job Description

We are looking to fill a position for CUCM Architect in Lansing MI.

Qualifications

We are looking to fill a position for a Senior Cisco Unified Communications Architect to provide professional services in support of its Cisco IP Telephony initiatives, in Lansing MI.

  • Bachelor's Degree
  • Overall experience with Cisco Unified Communications/Voice
  • Cisco certifications preferred (CUCC, CCNA, CCNA Voice, CCNP)
  • ITIL v3 Foundation for ITI Service Management certification
  • Cisco CUCM platform maintenance and support
  • Cisco UCCX platform maintenance and support
  • Cisco PCCE platform maintenance and support
  • Cisco SME maintenance and support
  • Oracle SBC SIP platform maintenance and support
Additional Information

Webcam  interview is acceptable.

Apply