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Cisco Uccx Jobs (NOW HIRING)

Atria Group LLC

VOIP Engineer

Atlanta, GA · On-site

Exceptional administration, troubleshooting, and support experience with Cisco UCCX * Working knowledge of telecom/data circuits * T1's * Eithernet * MPLS * PRI's * SIP Trunks * LAN & WAN Networking

Tucson Medical Center

Network Engineer Sr

Tucson, AZ · On-site

$98K - $134K/yr

... Cisco UCCX, CUCM, Finesse and other voice appliances. • Knowledgeable with Cisco 9800 Wireless Lan Controllers, profiles and access points. • Knowledgeable with Cisco ISE and DNA-Center. • ...

BayNova LLC

VoIP Engineer

Alexandria, VA · On-site

... Cisco UCCX ACD, Finesse agents and Microsoft Teams phones with direct routing with Cisco Unified Boarder Element (CUBE). * Implements and enforces security policies and compliance standards related ...

Osage Casino

Network Engineer

Tulsa, OK · On-site

Plans, manages, and maintains Cisco UCCX Call Center systems. * Plans, manages, and maintains remote access systems such as Cisco AnyConnect VPN and Cisco site to site VPNs. * Manages, configures ...

New

BayNova LLC

VoIP Engineer

Alexandria, VA · On-site

... Cisco UCCX ACD, Finesse agents and Microsoft Teams phones with direct routing with Cisco Unified Boarder Element (CUBE). * Implements and enforces security policies and compliance standards related ...

Presidio

Engineer, Managed Services Contact Center

Cisco UCCX Required Skills and Professional Experience * Bachelor's degree or the equivalent work experience and/or military experience (preferably BS/BA (EE/CS) * 2 year's experience working with ...

IPsoft

Cisco UC Automation Engineer

New York, NY · On-site

Responsibilities Design and build automatons for Cisco Unified Communications Systems, including Call Manager/Unified Communications Manager 6.x through 9.x, Unity Server, Unity Connection, UCCX and ...

Damco Solutions

Network Engineer III

Bronx, NY · On-site

Cisco Contact Center (UCCX) v11.6.x and above. • Cisco Emergency Responder (CER) v11.6.x and above. Cisco ASR 9000, Nexus 9K and 7K, 4331, 4451 Routers, with Route/Switch experience. • Cisco 5520 ...

campus4tech

Senior Systems Engineer_ Lansing, MI

Lansing, MI · On-site

$106K - $145K/yr

Cisco Unified Contact Center Express (UCCX): 5+ years * Cisco Unified Communications Manager (CUCM): 5+ years * Cisco Unity Connections (CUC): 5+ years Our client is seeking a Senior System Engineer ...

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Cisco Uccx information

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$46.5K

$113.8K

$181K

How much do cisco uccx jobs pay per year?

As of Aug 10, 2026, the average yearly pay for cisco uccx in the United States is $113,793.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $144,000.00 per year, depending on experience, location, and employer.

What are the typical responsibilities of a Cisco UCCX specialist?

As a Cisco UCCX specialist, your daily responsibilities often include designing, implementing, and maintaining Cisco UCCX solutions for contact centers. You may be tasked with developing custom scripts to automate call flows, troubleshooting system issues, and supporting software integrations with other platforms like CRM systems. Collaboration is frequent—expect to work closely with network engineers, support teams, and end users to ensure smooth operations and resolve technical challenges. Many roles also involve providing training to staff and documenting system configurations for ongoing support and compliance. This variety allows for continual skill development and offers clear pathways to more advanced roles within IT infrastructure and unified communications.

What are the key skills and qualifications needed to thrive in the Cisco UCCX position, and why are they important?

To thrive as a Cisco UCCX professional, you need expertise in IP telephony, contact center technologies, and network troubleshooting, often backed by a degree in IT or computer science and relevant Cisco certifications like CCNA Collaboration or CCNP Collaboration. Proficiency in using Cisco Unified Contact Center Express (UCCX), scripting in JavaScript or XML, and working with tools like Cisco CUCM and Finesse is essential. Excellent problem-solving, communication, and teamwork skills help you collaborate effectively with cross-functional teams and end users. These skills ensure the reliable operation, customization, and optimization of complex contact center environments critical to organizational success.

What is a Cisco UCCX?

A Cisco UCCX job involves designing, implementing, and maintaining Cisco Unified Contact Center Express (UCCX) solutions. Professionals in this role configure call routing, IVR scripts, and reporting tools to enhance customer service operations. They also troubleshoot system issues, optimize performance, and integrate UCCX with other Cisco collaboration technologies. This position often requires expertise in Cisco networking, VoIP, and scripting languages like SQL or JavaScript.

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Cisco Uccx jobs near you
Infographic showing various Cisco Uccx job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 1% Part Time, and 10% Contract. Highlights an 84% Physical, 6% Hybrid, and 10% Remote job distribution, with an average salary of $113,793 per year, or $54.7 per hour.

VOIP Engineer

Atria Group LLC

Atlanta, GA • On-site

Full-time

Re-posted 29 days ago

Job description

Company Description

We specialize in Staffing, Consulting, Software Development, and Training along with IT services to small to medium size companies. AG's primary objective is to help companies maximize their IT resources and meet the ever-changing IT needs and challenges.

In addition, AG offers enterprise resource planning and enterprise application integration, supply-chain management, e-commerce solutions, and B2B public exchanges and B2B process integration solutions. Our company provides application analysis, design, development and programming, software engineering, systems development, testing, integration, and implementation, and management consulting services to various clients - including governmental agencies and private companies - throughout the United States and India.

We provide these services in multiple computing environments and use technologies such as client/server architecture, object-oriented programming languages and tools, distributed database management systems, state-of-the-art networking, and communications infrastructures. Our honest and realistic approach to recruiting dictates that AG does not entice or lure engineers from their employers. We represent only high caliber technical professionals who have committed to making a change required by career.

Job Description

MUST HAVE:

  • CCNE certified
  • CCIE Voice lab certified
  • 5+ years hands on VOIP engineering experience including:
  • High volume contact center
  • Multi-site VOIP Configuratin
  • H.323, SIP and/or MGCP protocols
  • Exceptional administration, troubleshooting, and support experience with Cisco UCCX
  • Working knowledge of telecom/data circuits
  • T1's
  • Eithernet
  • MPLS
  • PRI's
  • SIP Trunks
  • LAN & WAN Networking
  • Excellent written and verbal communication skills

NICE TO HAVE:

Design, integration, and deployment experience

Additional Information
  1. Good comm skills are a big priority
  2. Duration:  3 to 6+ Months

  3.  Interview Mode: Phone and F2F

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