Department: Circulation Services Reports To: Circulation Supervisor Job Classification: Associates; Full-Staff Member; 37.5 hours/week; Non-Exempt; Salary Range: $15.00-$22.80/hour; Fringe Benefit Eligible, OPERS Retirement *Schedule: Week 1 Monday: 8:30am - 4:30pmTuesday: 12:30pm - 8:15pmWednesday: 8:30am - 4:30pmThursday: 12:30pm - 8:15pmFriday: 8:45am - 5:15pmSaturday: OFF Week 2 Monday: 8:30am - 4:30pmTuesday: 12:00pm - 8:15pmWednesday: 8:30am - 4:30pmThursday: 12:00pm - 8:15pmFriday: OFFSaturday: 8:45am - 4:15pm Mission: To enrich lives and communities through universal access to knowledge, lifelong learning, literacy, and cultural experiences . Job Summary: The Circulation Associate works at the Circulation desks at the Downtown Newark location to assist customers in borrowing and using Library materials, services, and equipment; shelving, and maintains computer database records. Personal & Professional Attributes: All Licking County Library employees are expected to exercise sensitivity when working with others, display common sense and good judgment, actively promote the Library to the public, uphold the highest level of confidentiality, honesty and integrity, and represent the Library in a positive and professional manner at all times
Essential Duties: Staff Customer Service Desks. Provide exemplary customer service by answering directional and reference questions, locating materials, processing hold requests, monitoring behavior of library users, and ensuring that the library is neat and orderly. Perform all clerical duties associated with the circulation of library materials (checking in/out, shelving, issuing refunds, issuing cards, distributing and collecting forms, entering information, resolving problems, accepting payments and depositing money, mending, withdrawing materials, sorting, packing, tagging, weeding, loading and unloading, shelf reading, answer telephone, replenish supplies and forms, replace cash register tape, typing, filing, mailing, copying, replenishing supplies, select materials for relocation, repairing, distribute newspapers to their designated areas, etc.) Participate in training new hires that are going through the Onboarding Program
Initiate Inter-library loan requests by verifying materials not in library consortium and placing requests. Prepare library for opening and closing by turning on/off lights and equipment, locking and unlocking library doors, running computer and cash register reports and lists, and counting, verifying, and securing money in cash register or safe. Keep Circulation desks and surrounding areas neat.
All other duties as needed or as assigned. Additional Duties: May instruct and assist customers in how to use Public Access Catalog terminal and other equipment. May attend library continuing education activities or represent Library at conferences and area events.
May represent library at community outreach events such as parades, festivals, etc.