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Circulation Assistant Jobs in Kansas (NOW HIRING)

Research Services Asst

Leavenworth, KS ยท On-site

$18.50 - $25.50/hr

This position is responsible for providing reference, circulation, and resource sharing services to ... The Research Services Assistant works two evenings each week with additional hours on Saturday and ...

Library Assistant

Arkansas City, KS ยท On-site

$16.22 - $19.63/hr

Provide assistance to individuals and groups in locating and utilizing library materials, online resources and library equipment. * Assist in the circulation of library materials. * Provide routine ...

Progressive Care CNA We are seeking a Progressive Care CNA, also referred to as a PCU CNA, Stepdown ... and help with circulation * Observe patients for changes in condition and reporting concerns ...

... and help with circulation * Observe patients for changes in condition and reporting concerns ... Current Certified Nursing Assistant certificate upon hire, required * Current BLS (AHA) upon hire ...

... and help with circulation * Observe patients for changes in condition and reporting concerns ... Current Certified Nursing Assistant certificate upon hire, required * Current BLS (AHA) upon hire ...

... and help with circulation * Observe patients for changes in condition and reporting concerns ... Current Certified Nursing Assistant certificate upon hire, required * Current BLS (AHA) upon hire ...

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Showing results 1-20

Circulation Assistant information

See Kansas salary details

$8

$14

$22

How much do circulation assistant jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for circulation assistant in Kansas is $14.13, according to ZipRecruiter salary data. Most workers in this role earn between $11.59 and $15.00 per hour, depending on experience, location, and employer.

What is the difference between Circulation Assistant vs Library Clerk?

AspectCirculation AssistantLibrary Clerk
CredentialsHigh school diploma or equivalent; some positions may require customer service experienceHigh school diploma or equivalent; basic clerical skills
Work EnvironmentPublic library, assisting patrons with borrowing and returning materialsLibrary or administrative setting, handling clerical tasks and patron inquiries
Job DutiesCheck out/in materials, manage holds, assist with library accountsRegister patrons, organize materials, perform clerical tasks

Both roles support library operations and require customer service skills, but Circulation Assistants focus more on managing borrowing processes, while Library Clerks handle administrative tasks. They often work together to ensure smooth library services.

What are some typical challenges a Circulation Assistant faces when managing high-traffic periods at the library?

During peak times, such as the start of semesters or community events, Circulation Assistants often manage large volumes of book checkouts, returns, and patron inquiries simultaneously. Balancing prompt customer service with accuracy can be challenging, as errors in checking materials in or out can affect inventory and patron records. Effective multitasking, clear communication, and familiarity with library management systems help Circulation Assistants maintain smooth operations even during busy periods.

What are the key skills and qualifications needed to thrive as a Circulation Assistant, and why are they important?

To thrive as a Circulation Assistant, you need strong organizational skills, attention to detail, and familiarity with library practices, often supported by a high school diploma or equivalent. Experience with integrated library systems (ILS), cataloging software, and basic office technology is typically required. Excellent customer service, communication, and problem-solving abilities help you interact effectively with patrons and colleagues. These skills and qualities are essential for ensuring efficient library operations and a positive user experience.

What are Circulation Assistants?

Circulation Assistants are library staff members responsible for managing the lending and return of library materials. They assist patrons with checking out and returning books, issue library cards, handle fines, and answer basic questions about library services. Circulation Assistants also help maintain the order of library materials and may perform clerical tasks such as shelving books or updating records. Their role is essential in ensuring smooth library operations and providing excellent customer service to library users.
Circulation Call Center Representative

Circulation Call Center Representative

CherryRoad Technologies

Hutchinson, KS โ€ข On-site, Remote

$13.50 - $17.25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago


Job description

Newspaper Circulation Call Center Representative

The Newspaper Circulation Call Center Representative is responsible for providing exceptional customer service to subscribers and prospective customers. This role handles inbound and outbound calls related to subscription inquiries, delivery issues, billing questions, account updates, retention efforts, and general support. The ideal candidate is customer-focused, detail-oriented, and able to work in a fast-paced environment while maintaining a positive and professional attitude.

Key Responsibilities:
  • Answer incoming calls from subscribers regarding delivery problems, missing papers, vacation holds, and account status.
  • Provide prompt and effective solutions while ensuring a positive customer experience.
  • Document all customer interactions accurately in the system.
  • Assist customers with starting new subscriptions, renewing existing accounts, or upgrading products.
  • Process cancellations and attempt retention through strong product knowledge and customer engagement.
  • Explain subscription options, promotions, and pricing clearly and accurately.
  • Handle billing inquiries and process payments as needed.
  • Update and maintain customer account information including addresses, delivery instructions, and contact details.
  • Communicate delivery concerns or routing issues to the distribution team for quick resolution.
  • Collaborate with supervisors and teammates to ensure consistent service quality.
  • Meet or exceed call center performance metrics, including call quality, resolution rate, and productivity standards.
  • Follow company policies, privacy guidelines, and professional communication standards in all interactions.
  • Other duties as prescribed.
Required Knowledge, Skills & Abilities:
  • Strong verbal communication and active listening skills.
  • Ability to multitask, manage time effectively, and handle stressful situations professionally.
  • Basic computer literacy and comfort navigating multiple applications.
  • Customer-focused mindset.
  • Patience, empathy, and problem-solving ability.
  • Reliable, punctual, and able to work scheduled shifts, including weekends or early mornings if required.
Education & Experience:
  • High school diploma or equivalent.
  • Previous customer service or call center experience preferred.
Working Conditions:
  • Fast-paced call center environment handling a high volume of calls.
  • Call center or office environment; remote or hybrid work may be available depending on company policy or business needs.
  • May require working holidays or peak periods related to newspaper production.

This job description is not intended to be an exhaustive list of all responsibilities, duties, or qualifications associated with this role. Management may modify or assign additional tasks as business needs evolve.

CherryRoad offers a comprehensive benefits package for full-time employees that includes health insurance (medical, dental, and vision, paid time off, paid sick time, paid holidays, and a 401(k) retirement plan with employer contributions. Part-time employees are eligible for paid sick time and the 401(k) plan.

CherryRoad is an Equal Opportunity Employer. We consider all qualified applicants without regard to legally protected characteristics, including race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected category under federal, state, or local law.