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Chief Client Officer Jobs in Raleigh, NC (NOW HIRING)

VisionPoint Marketing

Agency Systems Manager

Raleigh, NC · On-site +1

The Agency Systems Manager reports directly to the Chief Financial Officer and partners closely with the Senior Director of Client Operations, Chief Client Officer, COO, Service delivery leaders, and ...

VisionPoint Marketing

Agency Systems Manager

Raleigh, NC · On-site

$90 - $130/hr

The Agency Systems Manager reports directly to the Chief Financial Officer and partners closely with the Senior Director of Client Operations, Chief Client Officer, COO, Service delivery leaders, and ...

Rhodes Wolfe

Chief Operating Officer

Durham, NC · On-site

$180 - $240/hr

Not Available Chief Operating Officer Description Our client, a privately held medical diagnostics company, is entering an exciting new chapter and looking for a Chief Operating Officer to take the ...

Rhodes Wolfe

Chief Operating Officer

Durham, NC

Not Available Chief Operating Officer Description Our client, a privately held medical diagnostics company, is entering an exciting new chapter and looking for a Chief Operating Officer to take the ...

Kids for the Future

Chief Operating Officer

Durham, NC · On-site

$180 - $200/hr

Organizational Structure The Chief Operating Officer provides executive oversight of Human ... Integrate operations and sales to drive new business, client expansion, and retention * Target and ...

Navigate Realty

Chief Financial Officer

Raleigh, NC · On-site

$125K - $150K/yr

The CFO will be a key member of the executive leadership team and will play a critical role in ... Ensure strong controls around client/owner funds and property-level financial activity.Partner with ...

Navigate Realty

Chief Financial Officer

Raleigh, NC · On-site

$125K - $150K/yr

The CFO will be a key member of the executive leadership team and will play a critical role in ... Ensure strong controls around client/owner funds and property-level financial activity. * Partner ...

Celonis

Field CTO

Raleigh, NC · On-site

We are looking for a visionary and strategic Field CTO with a "learn-it-all" mindset to serve as a ... In this role, you will act as a peer to client executives, translating complex business ...

Cherry Bekaert

CFO Advisory, Senior Manager (GPS)

Raleigh, NC · On-site

$106K - $144K/yr

As a CFO Advisory Senior Manager, you will: Support the performance of engagements by managing and ... Assessing and evaluating client accounting challenges, developing tailored advisory solutions and ...

Ivy Way Placements

Client Service Associate

Raleigh, NC · On-site

$80K - $92K/yr

You'll work directly alongside the CEO, successful financial professionals, and high-net-worth clients. You'll gain exposure to client relationships, business operations, financial planning, and ...

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All JobsChief Client Officer JobsChief Client Officer Jobs in Raleigh, NC

Chief Client Officer information

See Raleigh, NC salary details

$24.8K

$161.9K

$268.8K

How much do chief client officer jobs pay per year?

As of Sep 7, 2026, the average yearly pay for chief client officer in Raleigh, NC is $161,853.00, according to ZipRecruiter salary data. Most workers in this role earn between $128,300.00 and $189,500.00 per year, depending on experience, location, and employer.

What is a chief client officer?

A Chief Client Officer (CCO) is an executive responsible for overseeing a company's client relationships and ensuring a positive customer experience. They work closely with sales, marketing, and customer service teams to develop strategies that enhance customer satisfaction and retention. The CCO often analyzes client feedback, implements improvements, and aligns business goals with customer needs. Their role is crucial in building long-term relationships and driving revenue growth through client-centric initiatives.

What are the primary challenges a chief client officer might face in a growing organization?

One of the main challenges for a Chief Client Officer in a scaling company is balancing personalized client attention with the structure needed for consistent service across a larger client base. You may need to build or restructure teams, implement new client management processes, and ensure alignment between different departments to meet client expectations. Additionally, staying ahead of market trends and proactively addressing client concerns can be demanding as client portfolios grow. However, these challenges provide opportunities to innovate, strengthen cross-functional collaboration, and make a lasting strategic impact on the organization.

What are the key skills and qualifications needed to thrive in the chief client officer position, and why are they important?

To thrive as a Chief Client Officer, you need extensive experience in client relationship management, strategic business development, and a relevant degree in business or a related field. Familiarity with CRM platforms, data analytics tools, and customer experience management systems is commonly required, along with certifications in client management or leadership as a plus. Exceptional interpersonal skills, executive presence, and a collaborative leadership style set standout candidates apart. These skills are crucial for driving client satisfaction, ensuring organizational growth, and effectively aligning client strategies with overall company goals.

What does a chief client officer do?

A chief client officer (CCO) is responsible for managing a company's client relationships, ensuring customer satisfaction, and driving client retention and growth. They develop strategies to improve client engagement, coordinate with sales and marketing teams, and often oversee client service teams to align client needs with company goals.

What are popular job titles related to Chief Client Officer jobs in Raleigh, NC?

For Chief Client Officer jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Chief Client Officer jobs in Raleigh, NC look for?

The top searched job categories for Chief Client Officer jobs in Raleigh, NC are:

Chief Client Officer jobs near you
Infographic showing various Chief Client Officer job openings in Raleigh, NC as of August 2026, with employment types broken down into 88% Full Time, 7% Part Time, and 5% Contract. Highlights an 62% Physical, 3% Hybrid, and 35% Remote job distribution, with an average salary of $161,862 per year, or $77.8 per hour.

Agency Systems Manager

VisionPoint Marketing

Raleigh, NC • On-site, Remote

Full-time

Posted 10 days ago

Key responsibilities

  • Maintain, configure, and improve VisionPoint's operational systems to ensure data accuracy and streamlined processes.

  • Manage cross-system workflows, respond to automation issues, and implement updates to keep systems functioning effectively.

  • Develop and maintain reports, dashboards, and documentation to support internal teams and ensure operational clarity.

Job description

About VisionPoint Marketing
VisionPoint Marketing is on a mission to become higher education's most trusted enrollment marketing partner. As a full-service agency, we collaborate with colleges and universities nationwide to strengthen brands, accelerate marketing performance, and drive measurable enrollment growth. Our award-winning work is showcased on national conference stages, but our greatest pride is making life easier-and more successful-for our client partners. Headquartered in Raleigh, NC, we operate as a remote-first company with VisionPointers across every U.S. time zone, while offering hybrid and in-person options for those near our headquarters.
The Opportunity
The Agency Systems Manager is responsible for maintaining, configuring, and continuously improving VisionPoint's operational systems-ensuring data accuracy, streamlined processes, and a friction-free experience for internal teams. This role is central to keeping our tech stack running smoothly, actively managing bugs and improvements, and delivering clear, actionable revenue operations reporting.
This position owns the integrity and clarity of VisionPoint's operational data. They will manage cross-system workflows, respond to automation issues and QA needs, implement updates as software evolves, ensure accuracy in reporting, and maintain up-to-date documentation for key company-wide processes.
The ideal candidate is highly organized, technically adept, and energized by improving systems that directly support both client and agency success. The Agency Systems Manager reports directly to the Chief Financial Officer and partners closely with the Senior Director of Client Operations, Chief Client Officer, COO, Service delivery leaders, and the broader Client Operations team. Together, they streamline processes, enhance efficiency, deliver clean reporting, and support the agency's growth. This role requires a proactive approach to identifying system improvements and a strong ability to develop and implement solutions.
What You'll Do
Systems Administration & Process Management
  • Serve as the champion and primary administrator of VisionPoint's internal systems and operational platforms.
  • Maintain and optimize VisionPoint's project management platform (ClickUp), CRM (HubSpot), and other agency tools-including building dashboards and widgets-to ensure clean data, clear structure, and ease of use across teams.
  • Administer system permissions, templates, views, workflows, and automations to drive operational consistency and efficiency.
  • Lead user training and ongoing support to ensure team members are using systems effectively and consistently.
  • Proactively monitor software updates, conduct regular audits, and implement process improvements that enhance clarity, reduce friction, and support a smooth operational experience.
  • Maintain system documentation-including SOPs, data standards, templates, and workflow maps-to ensure company-wide clarity and alignment.
  • Partner with leaders to govern system structure and ensure changes remain scalable and aligned with agency needs.

RevOps (Revenue Operations) Support
  • Support revenue operations by maintaining accurate data flow across CRM, project management, and reporting tools.
  • Collaborate with Business Development, Client Experience, Finance, and Client Operations to ensure all revenue, pipeline, forecasting, and utilization data is accurate and consistently captured.
  • Build and maintain dashboards and reports that provide insights into pipeline health, client lifecycle data, forecasting accuracy, revenue leaks/opportunities, and operational trends.
  • Ensure HubSpot (or related CRM tools) fields, automations, and workflows stay updated and aligned with evolving agency processes.
  • Provide QA for revenue-related data, identifying gaps, discrepancies, or broken workflows before they affect forecasting or reporting.
  • Support the development and maintenance of rate-card, scoping, and resourcing tools that drive predictable and accurate revenue management.
  • Assist with integrations (e.g., HubSpot ↔ ClickUp) to support smooth handoffs between new business, onboarding, client delivery, and billing.

Resourcing & Client Project Support
  • Sweep system and projects to flag potential risks, errors, or flags - ensuring data accuracy and consistency
  • Collaborate with the Senior Director of Client Operations and senior leaders across the agency to maintain accurate, up-to-date resourcing views.
  • Flag upcoming resourcing constraints and assist in determining solutions that balance team capacity, client expectations, and project timelines.

Reporting, Documentation & Team Collaboration
  • Develop and maintain reports, dashboards, and workflow documentation for internal teams and client-facing needs.
  • Partner with Client Operations, Client Experience, and SMEs to ensure smooth task assignments, process alignment, and workflow management.
  • Support operational analysis by identifying trends, risks, or areas where process updates could improve efficiency or accuracy.
  • Assist with systems administration tasks and special projects as assigned, including cross-department initiatives aimed at improving operational rigor and clarity.
Who You Are
Experience & Attributes
  • Bachelor's degree in marketing, finance, business, information systems, operations, or a related field (or equivalent experience).
  • 2-4 years of experience in project coordination, operations, revenue operations, or systems administration within an agency or similar fast-paced environment.
  • Proficiency with project management and CRM tools, especially ClickUp (required), HubSpot, and Google Workspace, with the ability to learn new platforms quickly.
  • Analytically minded, with the ability to interpret data, identify patterns or inconsistencies, and recommend improvements.
  • Process-oriented and tech-curious, with a genuine interest in improving operational systems, documentation, and team efficiency.
  • AI-enthusiastic, with an interest in leveraging AI and automation tools to improve workflows, enhance reporting, automate routine tasks, and support operational efficiency.
  • Exceptional organizational skills and strong attention to detail, particularly when managing data, templates, and process documentation.
  • Strong communicator, both written and verbal, able to translate technical updates or process changes into clear, user-friendly language.
  • Proactive, autonomous problem-solver who anticipates challenges, troubleshoots issues quickly, and identifies opportunities to streamline workflows.
  • Collaborative teammate who builds strong cross-functional relationships and enjoys supporting teams through change.
  • Comfortable with ambiguity and able to create clarity and structure in evolving systems and processes.

A Quick Note
Research shows that people from underrepresented identities often hesitate to apply for job opportunities if they feel they do not fulfill all of the listed qualifications. VisionPoint Marketing is committed to building a diverse and inclusive work environment and believes that skills are cultivated through a range of experiences. Even if your past work doesn't meet all of the preferred qualifications, we still encourage you to apply if you are enthusiastic about this opportunity!
VisionPoint Culture
We believe culture is a core benefit-not just a buzzword. VisionPoint thrives on passion for higher education, collaborative problem-solving, hard work, and a little fun along the way. We invest in our team members' growth, well-being, and fulfillment because we know that great work starts with a great culture. That's why it's important to us that future team members connect with - and contribute to - our culture. Our communication, collaboration, satisfaction, and growth are largely dependent upon how we all, as individuals, embrace and live out our values. We have a laser focus on knowing, providing solutions for, and advancing higher education because of its transformative power in the world.

Apply