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Chat Support Agent Jobs (NOW HIRING)

Tixr

Fan Support Agent

Santa Monica, CA · On-site

$21 - $28/hr

Respond promptly and empathetically to fan inquiries across chat and email, primarily through ... Partner with our Fin AI support agent, reviewing and refining AI-suggested responses where ...

Tixr

Fan Support Agent

Santa Monica, CA · On-site

$21 - $28.25/hr

Respond promptly and empathetically to fan inquiries across chat and email, primarily through ... Partner with our Fin AI support agent, reviewing and refining AI-suggested responses where ...

Xai

Support Agent, X Money

Bastrop, TX · On-site

$18.75 - $24.75/hr

Support Agent - X Payments Bastrop, TX About X Payments X Payments's mission is to create AI ... Respond to customer inquiries via phone, chat, and email with clarity, empathy, and precision ...

DOOR Systems, Inc.

Technical Support Agent

Olivette, MO · On-site

The Technical Support Agent will serve as a frontline resource for DOOR customers, providing timely ... Respond to customer inquiries through phone, email, chat, and other support channels, helping ...

RealPage, Inc.

Product Support Agent III

Richardson, TX · On-site

$21.54 - $36.63/hr

As business needs dictate, the channel priorities (inbound/email/chat/text) may change to ensure that we have adequate coverage across all support channels. As such, the Product Support Agent III's ...

RealPage, Inc.

Product Support Agent III

Richardson, TX

$21.54 - $36.63/hr

As business needs dictate, the channel priorities (inbound/email/chat/text) may change to ensure that we have adequate coverage across all support channels. As such, the Product Support Agent III's ...

RealPage

Product Support Agent III

Richardson, TX · On-site

As business needs dictate, the channel priorities (inbound/email/chat/text) may change to ensure that we have adequate coverage across all support channels. As such, the Product Support Agent III's ...

XDS

Customer Support Agent

Los Angeles, CA · On-site

$20.25 - $27/hr

About the role X-LAB is seeking a customer-focused and technically minded Customer Service Agent to ... Provide professional customer and dealer support through Zendesk, phone, and website live chat ...

Goosehead Insurance

Senior Client Support Agent

Roanoke, TX · On-site

$18 - $24/hr

Service Agent (Intro Call) The Service Agent (Intro Call) delivers front-line support through ... This role supports a multi-carrier, multi-state insurance service model, focusing on call/chat/text ...

XDS

Customer Support Agent

Los Angeles, CA · Remote

$25/hr

... Agent to join our growing Support team. You'll be a primary point of contact for riders and dealers ... Provide professional customer and dealer support through Zendesk, phone, and website live chat ...

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All JobsChat Support Agent Jobs

Chat Support Agent information

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$10

$19

$30

How much do chat support agent jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for chat support agent in the United States is $19.07, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.88 per hour, depending on experience, location, and employer.

How do you become a chat support agent?

To become a chat support agent, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with chat or customer service software. Some employers may require previous customer service experience or technical knowledge, and training is often provided on the job.

How much does a chat support agent make?

The average salary for a chat support agent typically ranges from $12 to $20 per hour, depending on experience, location, and the company. Many roles also offer benefits such as flexible schedules and remote work options.

What are the key skills and qualifications needed to thrive as a chat support agent?

To thrive as a Chat Support Agent, you need excellent written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is commonly required. Strong empathy, patience, and multitasking skills help agents deliver outstanding service while managing multiple conversations. These skills are crucial for ensuring efficient, accurate, and positive customer interactions that enhance satisfaction and loyalty.

What is a chat support agent?

Chat support agents are customer service professionals who assist customers via online chat platforms. They help resolve inquiries, provide information about products or services, and troubleshoot issues in real-time. Chat support agents typically work for companies in a variety of industries, offering prompt and efficient support without the need for phone calls. Their goal is to ensure customer satisfaction by delivering accurate and helpful responses through written communication.

What is the difference between Chat Support Agent vs Customer Service Representative?

AspectChat Support AgentCustomer Service Representative
Primary RoleHandle customer inquiries via live chatAssist customers through phone, email, or in-person
Work EnvironmentOnline, remote or call centerCall centers, retail, or office settings
Required SkillsExcellent written communication, quick typingVerbal communication, problem-solving
Common CertificationsCustomer service or communication coursesCustomer service certifications often preferred

While both roles focus on assisting customers, Chat Support Agents primarily communicate through live chat platforms, emphasizing written skills. Customer Service Representatives may work via phone or in person, requiring strong verbal skills. Both roles are vital in customer support, but their work environments and communication methods differ.

What are some common challenges faced by chat support agents, and how can they be managed effectively?

Chat Support Agents often encounter challenges such as handling multiple conversations simultaneously, managing high volumes of inquiries, and dealing with frustrated customers. To manage these effectively, agents benefit from strong organizational skills, the ability to prioritize tasks, and maintaining a calm, empathetic approach. Many companies provide training on multitasking and stress management, and agents often collaborate closely with team leads and technical specialists to resolve complex issues efficiently.

Are remote chat support jobs legit?

Remote chat support jobs are legitimate roles that involve assisting customers via online chat platforms. They often require good communication skills, basic computer knowledge, and sometimes specific training or certifications. However, job seekers should research employers to avoid scams and verify the legitimacy of offers before committing personal information or payments.
More about Chat Support Agent jobs

What cities are hiring for Chat Support Agent jobs?

Cities with the most Chat Support Agent job openings:

What are the most commonly searched types of Chat Support Agent jobs?

The most popular types of Chat Support Agent jobs are:

What states have the most Chat Support Agent jobs?

States with the most job openings for Chat Support Agent jobs include:

Chat Support Agent jobs near you
Infographic showing various Chat Support Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,664 per year, or $19.1 per hour.

French Back Office Agent or Customer Support Agent - Relocation Abroad

Cross Border Talents

Remote

$19.25 - $25.50/hr

Other

Re-posted 24 days ago

Job description

French Back Office Agent Or Customer Support Agent - Relocation Abroad

Nantes, France Or refer someone Job Openings French Back Office Agent Or Customer Support Agent - Relocation Abroad

Job Opportunity: French-Speaking Customer Support & Content Moderation Roles Remote Work With Accommodation Or From Anywhere

We are hiring French-speaking professionals for full-time remote positions based in Portugal, Greece, or Bulgaria or fully remote from wherever you prefer to live. This is a great opportunity to start or grow your international career with excellent benefits and long-term stability.

Key Details:

  • Languages: French (C1+ or higher) and English (B2+)
  • Location: Anywhere in Portugal, Greece, Bulgaria or fully remote across the EU (EU passport required)
  • Work Type: Permanent, full-time contract (40 hours per week)
  • Monthly Salary: between 1,000-2,000euro net, depending on the project
  • Relocation Support: Includes flights, hotel for 2-3 weeks, and assistance finding accommodation or directly Accommodation included
  • Accommodation: Some roles include fully paid housing (with utilities)
  • Home Office Setup: Computer and Wi-Fi connection provided for all remote setups

Additional Perks:

  • 3,000euro signing bonus
  • Night shift bonus available for select roles
  • Paid training
  • Medical and personal insurance
  • Career development in an international work environment

Open Roles:

  • Customer Support for leading online marketplaces (via phone, chat, or email)
  • Marketplace Content Moderator (ad listings, user-generated content)
  • General Content Moderator (videos, posts, community guidelines)

Important: These positions are open only to EU passport holders.

Apply