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Chat Shop Jobs (NOW HIRING)

Drybar Shops

Customer Experience Coordinator

Phoenix, AZ · On-site

$17.75 - $23.25/hr

Being a liaison between the clients on the phone and our shops by communicating via a chat system. * Making outbound calls to clients. * Making appointments for customers using the "Booker" booking ...

New

Drybar Shops

Customer Experience Coordinator

Phoenix, AZ · On-site

$16.50 - $21.50/hr

Being a liason between the clients on the phone and our shops by communicating via a chat system. * Making outbound calls to clients. * Making appointments for customers using the "Booker" booking ...

Offe Market

Livestream Operator

Clarksville, TN · On-site

$15 - $20/hr

... Shop and TikTok Live. Our live streams are equal parts shopping event, style session, and group chat. We're looking for a charismatic host who can turn scrolling into shopping and first-time viewers ...

See's Candy Shops, Inc.

Sr. Candy Concierge

Carson, CA · On-site

$22 - $25/hr

See's is a leader in the confectionery industry with over 250 retail shops across the USA, a ... Deliver exceptional customer service via phone, email, chat, and text, aligned with See's Core ...

Drybar Shops

Sales Associate / Receptionist

White Plains, NY · On-site

$13.75 - $17.25/hr

Whether you're looking for your next role or just curious about what's new, now's the perfect time to chat! Job Title: Drybar White Plains Ambassador Reports to: Shop Manager Job Summary: The Drybar ...

Drybar Shops

Sales Associate / Receptionist

Ardmore, PA

$14 - $18.50/hr

Whether you're looking for your next role or just curious about what's new, now's the perfect time to chat! Job Title: Drybar Ardmore Ambassador Reports to: Shop Manager Job Summary: The Drybar ...

J. M. Auto Service

Automotive Technician

Eveleth, MN · On-site

But if your current shop falls short on respect, tools, or fairness, let's chat -- this is where skilled techs love to stay. Reply with your resume and a brief note on your experience. All ...

Quilt Software

Technical Support Analyst

Charlotte, NC · On-site

$25/hr

Last year, we helped 14,000+ shops make over $2 billion in sales with our family of industry ... to chat. Come join us in our quest to keep local retail not just alive, but thriving! About the ...

Drybar Shops

Sales Associate / Receptionist

White Plains, NY · On-site

$13.75 - $17.25/hr

Whether you're looking for your next role or just curious about what's new, now's the perfect time to chat! Job Title: Drybar White Plains Ambassador Reports to: Shop Manager Job Summary: The Drybar ...

Drybar Shops

Sales Associate / Receptionist

Ardmore, PA · On-site

$14 - $18.50/hr

Whether you're looking for your next role or just curious about what's new, now's the perfect time to chat! Job Title: Drybar Ardmore Ambassador Reports to: Shop Manager Job Summary: The Drybar ...

Rymark Inc

Generator repair mechanic

Mesa, AZ · On-site

$15 - $24/hr

Small mom and pop shop that has an easy going atmosphere. Must have your own tools. Pay range is ... Please send your resume and lets chat. Jeff Company Description Small family run business, in ...

Rymark Inc

Generator repair mechanic

Mesa, AZ · On-site

$15 - $24/hr

Small mom and pop shop that has an easy going atmosphere. Must have your own tools. Pay range is ... Please send your resume and lets chat. Jeff Company Description Small family run business, in ...

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Showing results 41-60

All JobsChat Shop Jobs

Chat Shop information

See salary details

$8

$16

$27

How much do chat shop jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for chat shop in the United States is $16.63, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.99 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of a Chat Shop live chat agent?

As a Chat Shop Live Chat Agent, your daily responsibilities typically include engaging with website visitors in real-time, answering their questions, assisting with product or service information, and resolving concerns to enhance customer satisfaction. You will also be responsible for maintaining accurate records of customer interactions and collaborating with team members to ensure consistent and effective communication. The role requires multitasking across multiple chat windows, adhering to quality and response time standards, and continuously learning about new products or updates to provide the most accurate information.

What are the key skills and qualifications needed to thrive as a Chat Shop live chat agent, and why are they important?

To thrive as a Chat Shop Live Chat Agent, you need strong written communication, typing proficiency, and customer service skills, often supported by experience in customer-facing roles. Familiarity with live chat platforms, CRM systems, and helpdesk software is typically required. Exceptional listening skills, patience, and the ability to multitask help agents build rapport and resolve inquiries efficiently. These competencies are vital for delivering prompt, high-quality support and ensuring positive customer experiences in a digital environment.

What is a Chat Shop agent?

A Chat Shop agent is a professional who provides live chat support for customers on behalf of businesses. Their primary role is to engage with website visitors in real time, answer questions, resolve issues, and guide customers through the sales or support process. Chat Shop agents are trained in communication, problem-solving, and customer service, ensuring that every interaction is helpful and positive. They often work remotely, using specialized chat software to manage multiple conversations efficiently. Their goal is to improve customer satisfaction and increase business conversions through effective online communication.

What is the difference between Chat Shop vs Customer Service Representative?

AspectChat ShopCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline, remote, or in a call center settingOffice or remote, interacting with customers via phone or in person
Industry UsageCommon in e-commerce, retail, and online servicesWidespread across various industries including retail, telecom, and finance
Search & Comparison IntentOften searched for as online customer support rolesCompared for traditional customer service jobs

While both roles involve assisting customers, a Chat Shop typically refers to online support roles focused on chat-based communication, often in e-commerce or retail settings. Customer Service Representatives may handle inquiries via phone, email, or in person across multiple industries. The main differences lie in the communication medium and work environment, but both require strong communication skills and a focus on customer satisfaction.

More about Chat Shop jobs
What cities are hiring for Chat Shop jobs? Cities with the most Chat Shop job openings:
What are the most commonly searched types of Chat Shop jobs? The most popular types of Chat Shop jobs are:
What states have the most Chat Shop jobs? States with the most job openings for Chat Shop jobs include:
What job categories do people searching Chat Shop jobs look for? The top searched job categories for Chat Shop jobs are:
Chat Shop jobs near you
Infographic showing various Chat Shop job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $34,588 per year, or $16.6 per hour.

Customer Experience Coordinator

Drybar Shops

Phoenix, AZ • On-site

$17.75 - $23.25/hr

Other

Posted 3 days ago

New

Job description

Job Title: Customer Experience Coordinator

*THIS IS AN IN PERSON POSITION*

At Drybar, our philosophy is simple: Focus on one thing and be the best at it. For us that's blowouts. Our tagline says it all: No cuts. No color. Just blowouts.

As the leader of Blowouts in the beauty industry we are obsessed with giving our customers the best experience every visit. In fact, our #1 core value is "It's the Experience". Many of the first interactions with guest happen over the phone and this is where our Customer Experience Coordinators come in. Our ideal candidate is interested in the beauty industry, passionate about customer service and can deliver smiles through the phone.

Job duties include but are not limited to the below:

  • Delivering over the top customer service to all clients that call in.
  • Answering inbound client phone calls- call vary from appointment booking, general questions, cancelling appointments and customer concerns.
  • Being a liaison between the clients on the phone and our shops by communicating via a chat system.
  • Making outbound calls to clients.
  • Making appointments for customers using the "Booker" booking platform
  • Confirming bookings.
  • De-escalating any client concerns that come through on the phone.
  • Maximizing shops booking potential by moving appointments around to accommodate all guests.
  • Other duties as assigned by team leads.

Skills needed:

  • Excellent verbal and written communication: Clearly explaining information, adapting language to different customers, and using positive tone.
  • Technologically Proficient: Can navigate technology systems easily including but not limited to booking systems, zoom phone and zoom chat.
  • Active Listening: Fully understanding customer needs by attentively listening, asking clarifying questions and repeating back information.
  • Multitasking: Handling multiple tasks simultaneously, like working in client profiles to make notes or read notes while speaking to a custome
  • Problem-solving: Identifying the root cause of a problem and providing appropriate solutions.
  • Organization: Keeping customer information and appointments accurate and updated.
  • Patience: Maintaining composure when dealing with frustrated or demanding customers
  • Empathy: Showing understanding and compassion towards customer issues

1-2+ years of customer service experience strongly preferred.

Some sales background preferred but not required

Apply