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Chat Shop Jobs (NOW HIRING)

Drybar Shops

White Plains, NY

$15.50 - $17/hr

Whether you're looking for your next role or just curious about what's new, now's the perfect time to chat! Job Title: Drybar White Plains Ambassador Reports to: Shop Manager Job Summary: The Drybar ...

Drybar Shops

King Of Prussia, PA

$14.75 - $19.25/hr

Whether you're looking for your next role or just curious about what's new, now's the perfect time to chat! Job Title: Drybar King of Prussia Ambassador Reports to: Shop Manager Job Summary: The ...

... live chat, email, social media, and web form submissions. * Analytical and problem-solving ... About Shop LC: We are an electronic retailer of jewelry and lifestyle products headquartered in ...

... live chat, email, social media, and web form submissions. * Analytical and problem-solving ... About Shop LC: We are an electronic retailer of jewelry and lifestyle products headquartered in ...

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Livestream Operator

Clarksville, TN · On-site

$15 - $20/hr

... Shop and TikTok Live. Our live streams are equal parts shopping event, style session, and group chat. We're looking for a charismatic host who can turn scrolling into shopping and first-time viewers ...

Sr. Candy Concierge

Carson, CA · On-site

$22 - $25/hr

See's is a leader in the confectionery industry with over 250 retail shops across the USA, a ... Deliver exceptional customer service via phone, email, chat, and text, aligned with See's Core ...

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Chat Shop information

See salary details

$8

$16

$27

How much do chat shop jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for chat shop in the United States is $16.63, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.99 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of a Chat Shop Live Chat Agent?

As a Chat Shop Live Chat Agent, your daily responsibilities typically include engaging with website visitors in real-time, answering their questions, assisting with product or service information, and resolving concerns to enhance customer satisfaction. You will also be responsible for maintaining accurate records of customer interactions and collaborating with team members to ensure consistent and effective communication. The role requires multitasking across multiple chat windows, adhering to quality and response time standards, and continuously learning about new products or updates to provide the most accurate information.

What are the key skills and qualifications needed to thrive as a Chat Shop Live Chat Agent, and why are they important?

To thrive as a Chat Shop Live Chat Agent, you need strong written communication, typing proficiency, and customer service skills, often supported by experience in customer-facing roles. Familiarity with live chat platforms, CRM systems, and helpdesk software is typically required. Exceptional listening skills, patience, and the ability to multitask help agents build rapport and resolve inquiries efficiently. These competencies are vital for delivering prompt, high-quality support and ensuring positive customer experiences in a digital environment.

What is a Chat Shop agent?

A Chat Shop agent is a professional who provides live chat support for customers on behalf of businesses. Their primary role is to engage with website visitors in real time, answer questions, resolve issues, and guide customers through the sales or support process. Chat Shop agents are trained in communication, problem-solving, and customer service, ensuring that every interaction is helpful and positive. They often work remotely, using specialized chat software to manage multiple conversations efficiently. Their goal is to improve customer satisfaction and increase business conversions through effective online communication.

What is the difference between Chat Shop vs Customer Service Representative?

AspectChat ShopCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline, remote, or in a call center settingOffice or remote, interacting with customers via phone or in person
Industry UsageCommon in e-commerce, retail, and online servicesWidespread across various industries including retail, telecom, and finance
Search & Comparison IntentOften searched for as online customer support rolesCompared for traditional customer service jobs

While both roles involve assisting customers, a Chat Shop typically refers to online support roles focused on chat-based communication, often in e-commerce or retail settings. Customer Service Representatives may handle inquiries via phone, email, or in person across multiple industries. The main differences lie in the communication medium and work environment, but both require strong communication skills and a focus on customer satisfaction.

What is a Chat Shop job?

A Chat Shop job typically involves providing live chat support for businesses, assisting customers with inquiries, troubleshooting issues, and guiding them through purchases. Agents communicate via text-based chat, requiring strong typing skills, problem-solving abilities, and excellent customer service. Depending on the role, agents may handle multiple conversations at once and follow company guidelines. This job is often remote and requires a reliable internet connection.

More about Chat Shop jobs
What cities are hiring for Chat Shop jobs? Cities with the most Chat Shop job openings:
What are the most commonly searched types of Chat Shop jobs? The most popular types of Chat Shop jobs are:
What states have the most Chat Shop jobs? States with the most job openings for Chat Shop jobs include:
Infographic showing various Chat Shop job openings in the United States as of July 2026, with employment types broken down into 65% Full Time, 30% Part Time, and 5% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $34,588 per year, or $16.6 per hour.

$15.50 - $17/hr

Full-time

Re-posted yesterday


Job description

Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that’s blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients.

Drybar White Plains Ambassador

We’ve got some exciting updates to share — Drybar in White Plains is officially under new
ownership!


Things are changing for the better, and we’d love to have you be part of this next chapter.
If you’ve applied or worked with us before, we’d love to reconnect. Whether you're looking for
your next role or just curious about what’s new, now’s the perfect time to chat!

Job Title: Drybar White Plains Ambassador 

Reports to: Shop Manager

Job Summary: The Drybar White Plains Ambassador is responsible for greeting, assisting, and providing (as
well as selling) product/membership information to clients, visitors, and other guests of the salon.


Supervisory Responsibilities: None


Primary Job Functions:
Promoting and selling memberships, gift cards, and retail products to guests
Consistently creates a friendly environment for guests by welcoming and assisting as well as
quickly
responding to customer questions and needs
Answers phone calls, book appointments, and enthusiastically greeting guests
Assist in administrative tasks including filing and data entry of guests records and surveys
Prepare guest records for treatments
Participate in special events to promote the salon
Maintains cleaning, organizing, and maintenance of lobby and spa public areas as well as
assist in
maintaining in-house linens
Maintains quality service by enforcing organization standards
Other duties as assigned


Required Skills/Abilities:
Sales and customer service oriented
Results oriented and metrics driven
Basic computer skills
Ability to multitask
Must be outgoing, positive, cheerful, engaging, energetic, and resourceful
Strong verbal and written communications skills

Possess strong interpersonal skills to communicate with confidence
Must be an excellent organizer and problem solver with strong project management skills
Ability to function well in a high-paced and at times stressful environment.
Must be able to work flexible days and hours; including nights, weekends, and holidays
Booker experience a plus


Education and Experience:
High school diploma or equivalent preferred
At least one years sales and customer service experience


Physical Requirements:
Prolonged periods of sitting and/or standing at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.


2023 DB Franchise, LLC (DBF). Each Drybar shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners shops are their employees, not those of DBF. Drybar + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.