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Chat Shop Jobs (NOW HIRING)

Shop LC

IT Systems & Network Administrator

Austin, TX · On-site

$45K - $48K/yr

... live chat, email, social media, and web form submissions. * Analytical and problem-solving ... About Shop LC: We are an electronic retailer of jewelry and lifestyle products headquartered in ...

Shop LC

IT Systems & Network Administrator

Austin, TX · On-site

$45K - $48K/yr

... live chat, email, social media, and web form submissions. * Analytical and problem-solving ... About Shop LC: We are an electronic retailer of jewelry and lifestyle products headquartered in ...

LITHIA

Customer Service Agent - Shop

Dallas, TX

$40K - $60K/yr

Customer Service Agent I - Shop Driveway.com is where car buying and selling meets convenience ... Communicate effectively with customers through chat, phone, and email * Single point of contact for ...

Medford Auto Care

Be Seen First

Automotive Technician Class A or B

Medford, NJ

Please text Mike at (480) 415-0273 or stop by the shop with your resume for a quick chat. Serious applicants only - we're ready to hire the right person this week! Medford Auto Care Proudly serving ...

Medford Auto Care

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Automotive Technician Class A or B

Medford, NJ · On-site

Please text Mike at (480) 415-0273 or stop by the shop with your resume for a quick chat. Serious applicants only - we're ready to hire the right person this week! Medford Auto Care Proudly serving ...

JIMS BARBERSHOP

Barber

Port Townsend, WA · On-site

$750 - $1K/wk

Keep your station clean and the shop welcoming. * Chat with the locals and keep them coming back. What You Need * License: Valid Washington State Barber or Cosmetology license. * Experience:

Drybar Shops

Drybar Ambassador

King Of Prussia, PA · On-site

Whether you're looking for your next role or just curious about what's new, now's the perfect time to chat! Job Title: Drybar King of Prussia Ambassador Reports to: Shop Manager Job Summary: The ...

Drybar Shops

Drybar Ardmore Ambassador

Ardmore, PA · On-site

$14.50 - $18.50/hr

Whether you're looking for your next role or just curious about what's new, now's the perfect time to chat! Job Title: Drybar Ardmore Ambassador Reports to: Shop Manager Job Summary: The Drybar ...

Drybar Shops

Drybar Ambassador

King Of Prussia, PA

Whether you're looking for your next role or just curious about what's new, now's the perfect time to chat! Job Title: Drybar King of Prussia Ambassador Reports to: Shop Manager Job Summary: The ...

Drybar Shops

Drybar Ambassador

Summit, NJ · On-site

Whether you're looking for your next role or just curious about what's new, now's the perfect time to chat! Job Title: Drybar Summit Ambassador Reports to: Shop Manager Job Summary: The Drybar Summit ...

Drybar Shops

Drybar Ambassador

King Of Prussia, PA · On-site

Whether you're looking for your next role or just curious about what's new, now's the perfect time to chat! Job Title: Drybar King of Prussia Ambassador Reports to: Shop Manager Job Summary: The ...

Santa EZ Express

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TikTok & Whatnot Live Stream Host (Part-Time to Full-Time)

Rancho Cucamonga, CA · On-site

$20 - $30/hr

Host live shopping streams on TikTok Shop and Whatnot * Demonstrate and explain products in an engaging manner * Interact with viewers through live chat and Q&A * Promote special offers, discounts ...

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All JobsChat Shop Jobs

Chat Shop information

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$8

$16

$27

How much do chat shop jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for chat shop in the United States is $16.63, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.99 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of a Chat Shop Live Chat Agent?

As a Chat Shop Live Chat Agent, your daily responsibilities typically include engaging with website visitors in real-time, answering their questions, assisting with product or service information, and resolving concerns to enhance customer satisfaction. You will also be responsible for maintaining accurate records of customer interactions and collaborating with team members to ensure consistent and effective communication. The role requires multitasking across multiple chat windows, adhering to quality and response time standards, and continuously learning about new products or updates to provide the most accurate information.

What are the key skills and qualifications needed to thrive as a Chat Shop Live Chat Agent, and why are they important?

To thrive as a Chat Shop Live Chat Agent, you need strong written communication, typing proficiency, and customer service skills, often supported by experience in customer-facing roles. Familiarity with live chat platforms, CRM systems, and helpdesk software is typically required. Exceptional listening skills, patience, and the ability to multitask help agents build rapport and resolve inquiries efficiently. These competencies are vital for delivering prompt, high-quality support and ensuring positive customer experiences in a digital environment.

What is a Chat Shop agent?

A Chat Shop agent is a professional who provides live chat support for customers on behalf of businesses. Their primary role is to engage with website visitors in real time, answer questions, resolve issues, and guide customers through the sales or support process. Chat Shop agents are trained in communication, problem-solving, and customer service, ensuring that every interaction is helpful and positive. They often work remotely, using specialized chat software to manage multiple conversations efficiently. Their goal is to improve customer satisfaction and increase business conversions through effective online communication.

What is the difference between Chat Shop vs Customer Service Representative?

AspectChat ShopCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline, remote, or in a call center settingOffice or remote, interacting with customers via phone or in person
Industry UsageCommon in e-commerce, retail, and online servicesWidespread across various industries including retail, telecom, and finance
Search & Comparison IntentOften searched for as online customer support rolesCompared for traditional customer service jobs

While both roles involve assisting customers, a Chat Shop typically refers to online support roles focused on chat-based communication, often in e-commerce or retail settings. Customer Service Representatives may handle inquiries via phone, email, or in person across multiple industries. The main differences lie in the communication medium and work environment, but both require strong communication skills and a focus on customer satisfaction.

What is a Chat Shop job?

A Chat Shop job typically involves providing live chat support for businesses, assisting customers with inquiries, troubleshooting issues, and guiding them through purchases. Agents communicate via text-based chat, requiring strong typing skills, problem-solving abilities, and excellent customer service. Depending on the role, agents may handle multiple conversations at once and follow company guidelines. This job is often remote and requires a reliable internet connection.

More about Chat Shop jobs
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What are the most commonly searched types of Chat Shop jobs? The most popular types of Chat Shop jobs are:
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Chat Shop jobs near you
IT Systems & Network Administrator

IT Systems & Network Administrator

Shop LC

Austin, TX • On-site

$45K - $48K/yr

Full-time

Posted 10 days ago

Job description

IT Systems & Network Administrator:
As the IT Systems & Network Administrator, you will be responsible for providing technical assistance and support for incoming queries and issues related to computer systems, software, hardware and Network. This includes supporting hardware, server backups, and server security.
Job Requirements:
  • Maintain and support the integrity of the operating system environment and various computer systems.
  • Implements and maintains firewall policies, VPN configurations, and network access controls while continuously monitoring traffic to detect and mitigate security threats.
  • Administer, install, and troubleshoot a variety of operating systems.
  • Performs systems maintenance tasks, such as system back-up, recovery, and file maintenance.
  • Schedule, install, and test system software upgrades.
  • Configure software and resolves technical problems.
  • Monitor and maintain software licensing and maintenance agreements.
  • Comply with company policies and procedures.
  • All other duties as assigned by the manager.

Skills or Experience:
  • Computer degree with three or more years of experience providing Level 1 or above help desk support in IT operations.
  • Oral and written communication, professional, and interpersonal skills.
  • Assist customers in person, on phone, and live chat, email, social media, and web form submissions.
  • Analytical and problem-solving abilities.
  • Prioritize and execute tasks in a high-pressure environment.
  • Customer service orientation.
  • Patience for dealing with difficult customer service situations.
  • Work in a 24/7 environment.
  • Utilize various software applications including Microsoft Office Suite.
  • Server and computer hardware and software and associated network equipment operations.
  • Windows operating systems platform, Windows server and client operating systems.
  • Sophos anti-virus software.
  • Active Directory and Office 365 experience.
  • Intrusion detection and prevention software.
  • Server monitoring/performance tools.
  • Attention to detail and follow-through is essential.
  • An ambassador of our Core Value: Teamwork, Honesty, Commitment, Passion and Positive Attitude.

Physical Requirements:
  • Moving around to accomplish tasks in various environments including tight and confined spaces.
  • Remaining in a stationary position, standing, or sitting for prolonged periods.
  • Adjusting or moving objects up to 40 pounds in all directions.
  • Repeating motions that may include the wrists, hands and/or fingers.

About Shop LC:
We are an electronic retailer of jewelry and lifestyle products headquartered in Austin, Texas with a team of approximately 450 people. Our products are sold through TV (Cable, satellite, Telco’s and OTA’s), our website, OTT, marketplaces, and social media.

We are the US retailing unit and subsidiary of Vaibhav Global Limited (VGL)- a publicly listed company in India. The other retailing units of VGL Group are in the UK (Shop TJC) and Germany (Shop LC, Germany). VGL Group is a vertical business, having its own manufacturing and sourcing units in India, China, Indonesia, and Thailand.

We believe in supporting our community and protecting the environment with the purpose of Delivering Joy.

Our service to the community is run through our Your Purchase Feeds… program under which each retailing unit donates one nutritious meal to a school-going child in India, the US, the UK, and the Germany for each item sold through all its platforms. Your Purchase Feeds… has current run rate of over 54,000 meals per school day and has provided over 50 million meals to kids in need in US, UK and India until now. Our mission statement embraces the ambitious goal of distributing one million meals each school day to children in need by 2040. We believe that Your Purchase Feeds… provides more than just a meal: it feeds the hearts, minds, and futures of children.

We are committed to protecting the environment by constantly working on reducing our carbon footprint and becoming net zero by 2030. Our factories in India fully functions on solar power and has Platinum level LEEDS certified factory.  Our US buildings are Gold level LEEDS certified.