Live Chat Support Agent
$19.25 - $25.50/hr
Live Chat Support Agent Phoenix, Arizona, United States Job Overview Position: Live Chat Support Agent Location: Remote We are seeking a highly motivated and customer-oriented Live Chat Support Agent
Live Chat Support Agent
$19.25 - $25.50/hr
Live Chat Support Agent Phoenix, Arizona, United States Job Overview Position: Live Chat Support Agent Location: Remote We are seeking a highly motivated and customer-oriented Live Chat Support Agent
Live Chat Support Agent
Phoenix, AZ · On-site
$18.50 - $24.75/hr
About the job Live Chat Support Agent Position: Live Chat Support Agent Location: Remote Job Overview: We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our
Live Chat Support Agent
Phoenix, AZ · On-site
$18.50 - $24.75/hr
About the job Live Chat Support Agent Position: Live Chat Support Agent Location: Remote Job Overview: We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our
Chat and Ticket Support Specialist
Plano, TX · On-site
$20/hr
CHAT AND TICKET SUPPORT SPECIALIST Are you a customer service enthusiast with a knack for problem-solving and a passion for creating exceptional customer experiences? We're looking for a dedicated
Quick apply
Chat and Ticket Support Specialist
Plano, TX · On-site
$20/hr
CHAT AND TICKET SUPPORT SPECIALIST Are you a customer service enthusiast with a knack for problem-solving and a passion for creating exceptional customer experiences? We're looking for a dedicated
Customer Solutions Supervisor
Cherry Hill, NJ · On-site
Overview The Customer Solutions Supervisor is responsible for the day-to-day leadership and personnel management of a team of Customer Solutions Representatives, ensuring the delivery of an
Customer Solutions Supervisor
Cherry Hill, NJ · On-site
Overview The Customer Solutions Supervisor is responsible for the day-to-day leadership and personnel management of a team of Customer Solutions Representatives, ensuring the delivery of an
Customer Support
$17.25 - $22/hr
Company Description KRG Technologies Inc. 25000 | Avenue Stanford | Suite 253 | Valencia, CA 91355 Phone no:661-367-8000 EXT-206 Job Description Position : Customer Support Duration : Full Time
Customer Support
$17.25 - $22/hr
Company Description KRG Technologies Inc. 25000 | Avenue Stanford | Suite 253 | Valencia, CA 91355 Phone no:661-367-8000 EXT-206 Job Description Position : Customer Support Duration : Full Time
Customer Solutions Supervisor
Cherry Hill, NJ · On-site
Customer Solutions Supervisor Job Locations US-NJ-Cherry Hill Type Full Time Overview The Customer Solutions Supervisor is responsible for the day-to-day leadership and personnel management of a team
Customer Solutions Supervisor
Cherry Hill, NJ · On-site
Customer Solutions Supervisor Job Locations US-NJ-Cherry Hill Type Full Time Overview The Customer Solutions Supervisor is responsible for the day-to-day leadership and personnel management of a team
Remote Chat Support Agent
$19.25 - $25.50/hr
Remote Chat Support Agent This is a remote position open to residents of the United States only. Company Overview Aniesispharma is a leading pharmaceutical company that specializes in the development
Remote Chat Support Agent
$19.25 - $25.50/hr
Remote Chat Support Agent This is a remote position open to residents of the United States only. Company Overview Aniesispharma is a leading pharmaceutical company that specializes in the development
Customer Support
$17.25 - $22/hr
Company Description KRG Technologies Inc. 25000 | Avenue Stanford | Suite 253 | Valencia, CA 91355 Phone no:361 - 661-8000 EXT 257 Job Description Hi, This is Thiru from KRG Technologies ; We are
Customer Support
$17.25 - $22/hr
Company Description KRG Technologies Inc. 25000 | Avenue Stanford | Suite 253 | Valencia, CA 91355 Phone no:361 - 661-8000 EXT 257 Job Description Hi, This is Thiru from KRG Technologies ; We are
The Customer Solutions Supervisor is responsible for the day-to-day leadership and personnel management of a team of Customer Solutions Representatives, ensuring the delivery of an exceptional
The Customer Solutions Supervisor is responsible for the day-to-day leadership and personnel management of a team of Customer Solutions Representatives, ensuring the delivery of an exceptional
Customer Support Specialist Location: Strawbridge Studios Inc Compensation: $45,000 Annual Salary (paid biweekly) Additional Perks: 401K and Profit Sharing + Optional Health, Dental, and Vision Plans
Customer Support Specialist Location: Strawbridge Studios Inc Compensation: $45,000 Annual Salary (paid biweekly) Additional Perks: 401K and Profit Sharing + Optional Health, Dental, and Vision Plans
Customer Support
$21 - $24/hr
The Customer Support Associate handles high volume of inbound and outbound calls. They listen to customers' issues or complaints and provide helpful solutions. The Call Center Associate will also
Customer Support
$21 - $24/hr
The Customer Support Associate handles high volume of inbound and outbound calls. They listen to customers' issues or complaints and provide helpful solutions. The Call Center Associate will also
Customer Support Specialist
Wilmington, NC · On-site
$16.50 - $22.25/hr
Description IKA is seeking an on-site Customer Support Specialist to join our team. This role is responsible for delivering exceptional customer support including preparing quotes, entering orders,
Customer Support Specialist
Wilmington, NC · On-site
$16.50 - $22.25/hr
Description IKA is seeking an on-site Customer Support Specialist to join our team. This role is responsible for delivering exceptional customer support including preparing quotes, entering orders,
Customer Support Specialist
Wilmington, NC · On-site
$16.50 - $22.25/hr
IKA is seeking an on-site Customer Support Specialist to join our team. This role is responsible for delivering exceptional customer support including preparing quotes, entering orders, managing
Customer Support Specialist
Wilmington, NC · On-site
$16.50 - $22.25/hr
IKA is seeking an on-site Customer Support Specialist to join our team. This role is responsible for delivering exceptional customer support including preparing quotes, entering orders, managing
Customer Support Specialist
Wilmington, NC · On-site
$16.50 - $22.25/hr
Description: IKA is seeking an on-site Customer Support Specialist to join our team. This role is responsible for delivering exceptional customer support including preparing quotes, entering orders,
Customer Support Specialist
Wilmington, NC · On-site
$16.50 - $22.25/hr
Description: IKA is seeking an on-site Customer Support Specialist to join our team. This role is responsible for delivering exceptional customer support including preparing quotes, entering orders,
Customer Support Agent
$17 - $19.50/hr
Rodriguez Services is seeking a proactive and detail-oriented Customer Success Agent to support residents by managing inquiries and resolving issues through our resident portal, chat, and email
Customer Support Agent
$17 - $19.50/hr
Rodriguez Services is seeking a proactive and detail-oriented Customer Success Agent to support residents by managing inquiries and resolving issues through our resident portal, chat, and email
Customer Support Specialist
$19.75 - $26.50/hr
The Customer Support Specialist is responsible for assisting customers with questions, account concerns, product information, and general troubleshooting. The successful candidate will communicate
Quick apply
Customer Support Specialist
$19.75 - $26.50/hr
The Customer Support Specialist is responsible for assisting customers with questions, account concerns, product information, and general troubleshooting. The successful candidate will communicate
Customer Support Specialist
Holliston, MA · Hybrid
$20 - $30/hr
Description Title: Customer Support Specialist Location: Holliston, MA (hybrid; 3 days in office) Pure Hockey is seeking a Customer Support Specialist to join our fast-growing and dynamic customer
New
Customer Support Specialist
Holliston, MA · Hybrid
$20 - $30/hr
Description Title: Customer Support Specialist Location: Holliston, MA (hybrid; 3 days in office) Pure Hockey is seeking a Customer Support Specialist to join our fast-growing and dynamic customer
New
Customer Support
Grapevine, TX · On-site
$15.75 - $20/hr
Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company. The Customer Service Representative will interact with
Customer Support
Grapevine, TX · On-site
$15.75 - $20/hr
Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company. The Customer Service Representative will interact with
Chat Customer Support information
See salary details
$12.02 - $13.48
5% of jobs
$13.48 - $14.95
11% of jobs
$16.11 is the 25th percentile. Wages below this are outliers.
$14.95 - $16.41
12% of jobs
$16.41 - $17.88
18% of jobs
The median wage is $18.29 / hr.
$17.88 - $19.34
17% of jobs
$20.46 is the 75th percentile. Wages above this are outliers.
$19.34 - $20.80
17% of jobs
$20.80 - $22.27
8% of jobs
$22.27 - $23.73
4% of jobs
$23.73 - $25.20
4% of jobs
$25.20 - $26.66
3% of jobs
$26.66 - $28.13
1% of jobs
$12
$19
$28
How much do chat customer support jobs pay per hour?
As of Aug 19, 2026, the average hourly pay for chat customer support in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.
What is a chat customer support?
Chat Customer Support representatives are professionals who assist customers through online messaging platforms. Their primary role is to answer questions, resolve issues, and provide information about products or services in real-time via chat. They handle multiple conversations simultaneously and use written communication skills to deliver prompt and effective support. This role is essential for businesses to maintain customer satisfaction and quickly address concerns without the need for phone calls.
What are the key skills and qualifications needed to thrive as a chat customer support?
To thrive as a Chat Customer Support representative, you need strong written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat systems like Zendesk or Intercom, and basic troubleshooting tools is typically required. Patience, empathy, and the ability to multitask make someone stand out in this position. These skills ensure efficient, accurate, and positive customer interactions, leading to higher satisfaction and loyalty.
What are some common challenges faced by chat customer support and how are they addressed?
Chat Customer Support representatives often encounter challenges such as managing multiple conversations simultaneously, handling difficult or frustrated customers, and quickly accessing accurate information to resolve issues. To address these challenges, many companies provide robust training programs, access to knowledge bases, and collaborative tools that allow agents to consult with team members or escalate complex cases. Effective time management and strong communication skills are also essential for maintaining high-quality support and ensuring customer satisfaction.
What is the difference between Chat Customer Support vs Email Customer Support?
| Aspect | Chat Customer Support | Email Customer Support |
|---|---|---|
| Communication Method | Real-time text chat with customers | Asynchronous email correspondence |
| Work Environment | Live chat platforms, customer service software | Email clients, ticketing systems |
| Required Skills | Quick typing, real-time problem solving | Clear written communication, patience |
| Response Time | Immediate or within seconds to minutes | Hours to days depending on volume |
Chat Customer Support involves real-time, live interactions with customers via chat platforms, focusing on quick responses and immediate problem resolution. Email Customer Support handles customer inquiries through email, allowing more time for detailed responses but with longer wait times. Both roles require strong written communication skills, but Chat Customer Support emphasizes speed and real-time engagement, while Email Customer Support prioritizes clarity and thoroughness in written responses.
More about Chat Customer Support jobs
What cities are hiring for Chat Customer Support jobs?
Cities with the most Chat Customer Support job openings:
What states have the most Chat Customer Support jobs?
States with the most job openings for Chat Customer Support jobs include:
What job categories do people searching Chat Customer Support jobs look for?
The top searched job categories for Chat Customer Support jobs are:
- Remote Portuguese Customer Support
- Remote Valve Customer Support
- Full Time Underdog Fantasy Customer Support
- Full Time Remote Customer Service
- Tech Mahindra Customer Support
- Remote Playstation Customer Support
- Remote School Technology
- Director Customer Support
- Volunteer Playstation Customer Support
- Customer Service Chat Support
$19.25 - $25.50/hr
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Re-posted 27 days ago
Job description
Live Chat Support Agent
Phoenix, Arizona, United States
Job OverviewPosition: Live Chat Support Agent
Location: Remote
We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be responsible for providing real-time support to our clients and their customers through our live chat platform. You will be the first point of contact for any customer inquiries or concerns, and will play a crucial role in maintaining our high standards of customer service.
Key Responsibilities- Respond to customer inquiries and concerns in a timely and professional manner through our live chat platform
- Provide accurate and helpful information to customers regarding products, services, and company policies
- Troubleshoot and resolve customer issues, escalating to the appropriate team member if necessary
- Maintain a positive and empathetic attitude towards customers at all times
- Document and track customer interactions and feedback for reporting purposes
- Collaborate with other team members to continuously improve and optimize our live chat support process
- Stay up-to-date on product knowledge and industry trends to better assist customers
- High school diploma or equivalent, college degree preferred
- 1-2 years of experience in a customer service role, preferably in a live chat or online support environment
- Exceptional written communication skills with the ability to type quickly and accurately
- Strong problem-solving and critical thinking skills
- Ability to multitask and manage time effectively in a fast-paced environment
- Familiarity with live chat software and customer relationship management (CRM) tools
- Availability to work flexible hours, including evenings and weekends as needed
- Competitive salary and benefits package
- Opportunities for growth and advancement within the company
- Collaborative and supportive work environment
- Training and development programs to enhance skills and knowledge
- Employee discounts on products and services offered by our clients
If you are a customer-focused individual with excellent communication skills and a passion for delivering exceptional service, we want to hear from you! Join our team at AYS Inc and be a part of our mission to provide top-notch customer support to businesses worldwide. Apply now and take the first step towards a rewarding career in customer service.