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Chart Retrieval Specialist Jobs (NOW HIRING)

TCC Health

Patient Registration Specialist

Elmira, NY · On-site

$18 - $24/hr

The Specialist works effectively as a member of the office team and supports all departments such ... Retrieves medical records by following chart-out procedures; documenting reasons chart cannot be ...

TCC Health

Patient Registration Specialist

Jamestown, NY · On-site

$16.75 - $22.25/hr

The Specialist works effectively as a member of the office team and supports all departments such ... Retrieves medical records by following chart-out procedures; documenting reasons chart cannot be ...

TCC Health

Patient Registration Specialist

Elmira, NY · On-site

$16.50 - $19.50/hr

The Specialist works effectively as a member of the office team and supports all departments such ... Retrieves medical records by following chart-out procedures; documenting reasons chart cannot be ...

TCC Health

Float Patient Registration Specialist

Jamestown, NY · On-site

$16.75 - $22.25/hr

The Specialist works effectively as a member of the office team and supports all departments such ... Retrieves medical records by following chart-out procedures; documenting reasons chart cannot be ...

TCC Health

Float Patient Registration Specialist

NY · On-site

$16.50 - $19.50/hr

The Specialist works effectively as a member of the office team and supports all departments such ... Retrieves medical records by following chart-out procedures; documenting reasons chart cannot be ...

MedSouth Record Management, LLC

Be Seen First

ROI SPECIALIST

Baton Rouge, LA · On-site

$13 - $14/hr

... retrieval and disclosure management. Currently we have immediate openings for ROI Specialist ... Upload documents into the patient's chart within the EHR system. * Respond to customer phone calls ...

CommonSpirit Health

HIM Specialist

Roseburg, OR · On-site

$95K - $96K/yr

HIM Specialist As an HIM Specialist, you will provide essential operational support by managing ... chart review for completeness and escalate deficiencies as appropriate. * Support record retrieval ...

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Chart Retrieval Specialist information

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How much do chart retrieval specialist jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for chart retrieval specialist in the United States is $21.58, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.00 per hour, depending on experience, location, and employer.

What is the difference between Chart Retrieval Specialist vs Medical Records Technician?

AspectChart Retrieval SpecialistMedical Records Technician
CredentialsHigh school diploma; certification often preferredHigh school diploma; certification optional
Work EnvironmentHospitals, clinics, healthcare facilitiesHospitals, clinics, healthcare offices
Primary ResponsibilitiesLocating and retrieving patient charts and recordsOrganizing, coding, and maintaining medical records
Common UsageHealthcare support roles focused on record retrievalMedical record management and documentation

While both roles involve handling medical records, the Chart Retrieval Specialist primarily focuses on locating and retrieving patient charts, whereas the Medical Records Technician manages the organization and coding of medical documentation. Both roles are essential in healthcare settings but serve different functions within medical record management.

What are the key skills and qualifications needed to thrive as a chart retrieval specialist, and why are they important?

To thrive as a Chart Retrieval Specialist, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, HIPAA compliance, and secure data transfer tools is typically required. Excellent communication, professionalism, and the ability to work independently are standout soft skills in this position. These skills ensure accurate, timely retrieval of sensitive medical records, supporting efficient healthcare operations and compliance.

What is a chart retrieval specialist?

Chart Retrieval Specialists are professionals who collect and manage medical records from healthcare providers, clinics, and hospitals. Their primary responsibility is to obtain patient charts and other documentation for purposes such as insurance audits, risk adjustment, or quality assurance. They often work with electronic health record systems, ensure that records are accurate and complete, and maintain confidentiality in accordance with HIPAA regulations. This role may require traveling to medical facilities or remotely accessing records, and strong organizational and communication skills are important for success.

What are the main challenges a chart retrieval specialist faces when working with healthcare providers to obtain medical records?

Chart Retrieval Specialists often encounter challenges such as coordinating with busy medical office staff, navigating varying record-keeping systems, and adhering to strict privacy regulations like HIPAA. They need to be persistent and detail-oriented to ensure timely and accurate retrieval of charts, while maintaining professionalism in every interaction. Adapting to different electronic health record (EHR) platforms and handling occasional resistance or scheduling conflicts are also common aspects of the role. Successfully overcoming these challenges helps ensure that important medical information is collected efficiently for audits, insurance claims, or quality reviews.

How much does a chart retrieval specialist make?

A chart retrieval specialist typically earns between $30,000 and $50,000 annually, depending on experience, location, and employer. The role often requires attention to detail and familiarity with medical records or data management systems.
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Chart Retrieval Specialist jobs near you
Infographic showing various Chart Retrieval Specialist job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $44,877 per year, or $21.6 per hour.

Patient Registration Specialist

TCC Health

Elmira, NY • On-site

$18 - $24/hr

Other

Posted 25 days ago

Job description

Description: Patient Registration Specialist/Certified Application Counselor Purpose: The Specialist works effectively as a member of the office team and supports all departments such as medical, behavioral health, dental, billing and medical records, and all other areas to support the mission of the organization. This position gives routine information to the public, greets the public, registers patients, maintains patient records, and assists with insurance information/application/updates/verifications.
Job Duties:
  • Experience as a Navigator or Certified Application Counselor (CAC) who assists individuals with application through the NYS Marketplace, preferred.
  • Provide efficient and professional telephone services, transfer calls according to established protocols
  • Participates in daily "planned" discussions with other team members (provider, reception, fellow nurses) to be proactive in the patients care, anticipating their needs prior to a scheduled visit. This meeting is also an opportunity to evaluate goals/discuss other items such as: no-show rates with action plans; acute care calls; additional goals; gaps in care measures; annual PE's; preventive services
  • Educates the patient as to the date and time of this visit.
  • Performs clerical functions for provider within the sphere of responsibility.
  • Assure the readiness of the work area for each working day, open the building at the designated time and have all designated work activities fully operational at the start of business hours
  • Respect and maintain privacy and dignity of agency patients, always ensure patients/TCC guests confidentially
  • Greet patients and agency visitors, direct all people to the appropriate location and services, be courteous, polite and helpful to the public, patient and staff
  • Schedule, register and data enter pertinent patient information thoroughly and in accordance with policies and procedures
  • Performs financial intakes on self-pay/uninsured patients and calculates percent of poverty/eligibility for sliding fee scale
  • Determines insurance, Medicaid and Medicare eligibility; Verifies insurance on all scheduled patients daily
  • Maintains and builds on the general information and knowledge of available resources for patients within the community
  • Explains and assists individuals/community with new patient paperwork/packets and new patient orientation
  • Creates new medical records and retrieves existing medical records by gathering appropriate record folders and contents; assigning and recording new record numbers; verifying existing record numbers; inputting and recording locations to computer; delivering records.
  • Initiates the medical record by creating and processing the patient care record folder.
  • Corrects and communicates patient records problems according to established procedures
  • Retrieves medical records by following chart-out procedures; documenting reasons chart cannot be retrieved.
  • Maintains record availability by processing charts into the department; using chart mark-off procedures; facilitating chart location activities.
  • Keeps health care providers informed by communicating availability or unavailability of the record.
  • Maintains continuity of work operations by documenting and communicating actions, irregularities, and continuing needs.
  • Performs other duties as assigned
  • Send Office Manager a weekly supply order
  • Maintain working relations and cooperatively with staff and public- Contact patients/specialist with referral or med information per clinical staff instruction
  • Recognize and maintain confidentiality of work materials as appropriate
  • Works independently in the absence of supervision;
  • Displays sensitivity to needs of patients, families and co-workers in a non-judgmental fashion.
  • Treats others with consideration, courtesy and respect.
  • Adheres to and implements daily the Chautauqua Centers OSHA Safety program including Blood Born Pathogen Standards, Hazard Communication Standard and TB Exposure Control Policy Plan.
  • Follow TCC's policies and procedures
  • Participates in the maintenance of a clean and safe environment.
  • Remains calm and continues to work effectively in stressful situations.
  • Collect and post fees according to protocols, prepare and balance daily financial registers and submit all appropriate entities.
  • Must plan one's own work such that it is accomplished in the allocated time.
  • Bilingual Staff: Translate for Clinical/Administrative Staff, front desk, and Center forms as needed.
  • Identify outreach and financial opportunities within the community (ie, school, senior, employer)
  • On Occasion attends/conducts community/TCC events, forums, presentations
  • Adheres to the Smoke Free Environment policy.
  • Performs other duties as assigned

Education/Skills/Qualifications:
  • High School diploma or equivalent
  • Must have computer knowledge, Microsoft Excel and Word
  • Associate degree from an accredited school is preferred
  • Excellent interpersonal and communication skills
  • One year of work experience in an organization performing duties
  • Computer competency
  • Bilingual in Spanish helpful
  • Correct English usage, grammar, and spelling
  • Basic math skills
  • Operate office equipment.
  • Ability to learn office methods, rules and policies
  • Ability to interact effectively and in a supportive manner with persons of all backgrounds
  • Understand and carry out verbal and written instructions
  • Perform arithmetic calculations
  • Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)
  • Ability to use sound judgment and independent thinking
  • Ability to establish and maintain positive and effective work relationships with co-workers, patients, providers, vendors, and community
  • Valid driver's license
  • Understanding of Healthcare Market: ie Medicaid, Medicare and Marketplace

Understands and is willing to support the Mission of The Chautauqua Center is "To deliver comprehensive high-quality patient-centered health services in the Chautauqua region. Our patient-centered service principals are access, treatment, education, and prevention delivered by friendly and professional clinic and administrative teams".
The above statements reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work required that may be inherent in the position.
The Chautauqua Center is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.

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