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Chart Retrieval Specialist Jobs (NOW HIRING)

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Remote Medical Records Retrieval (Chart Retrieval)

Houston, TX · Remote

$16/hr

As a Medical Records Retrieval Specialist, you will: * Make a high volume of outbound calls to medical offices, hospitals, and healthcare providers * Request and follow up on medical record and chart ...

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Remote Outbound Call Center Agent (Medical Records- NO SALES)

Houston, TX · Remote

$16/hr

... Specialist to support healthcare operations by obtaining medical records from providers and ... Request and follow up on medical record and chart retrieval requests * Establish professional ...

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How much do chart retrieval specialist jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for chart retrieval specialist in the United States is $21.58, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.00 per hour, depending on experience, location, and employer.

What is a chart retrieval specialist?

Chart Retrieval Specialists are professionals who collect and manage medical records from healthcare providers, clinics, and hospitals. Their primary responsibility is to obtain patient charts and other documentation for purposes such as insurance audits, risk adjustment, or quality assurance. They often work with electronic health record systems, ensure that records are accurate and complete, and maintain confidentiality in accordance with HIPAA regulations. This role may require traveling to medical facilities or remotely accessing records, and strong organizational and communication skills are important for success.

What are the main challenges a chart retrieval specialist faces when working with healthcare providers to obtain medical records?

Chart Retrieval Specialists often encounter challenges such as coordinating with busy medical office staff, navigating varying record-keeping systems, and adhering to strict privacy regulations like HIPAA. They need to be persistent and detail-oriented to ensure timely and accurate retrieval of charts, while maintaining professionalism in every interaction. Adapting to different electronic health record (EHR) platforms and handling occasional resistance or scheduling conflicts are also common aspects of the role. Successfully overcoming these challenges helps ensure that important medical information is collected efficiently for audits, insurance claims, or quality reviews.

What are the key skills and qualifications needed to thrive as a chart retrieval specialist, and why are they important?

To thrive as a Chart Retrieval Specialist, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, HIPAA compliance, and secure data transfer tools is typically required. Excellent communication, professionalism, and the ability to work independently are standout soft skills in this position. These skills ensure accurate, timely retrieval of sensitive medical records, supporting efficient healthcare operations and compliance.

What is the difference between Chart Retrieval Specialist vs Medical Records Technician?

AspectChart Retrieval SpecialistMedical Records Technician
CredentialsHigh school diploma; certification often preferredHigh school diploma; certification optional
Work EnvironmentHospitals, clinics, healthcare facilitiesHospitals, clinics, healthcare offices
Primary ResponsibilitiesLocating and retrieving patient charts and recordsOrganizing, coding, and maintaining medical records
Common UsageHealthcare support roles focused on record retrievalMedical record management and documentation

While both roles involve handling medical records, the Chart Retrieval Specialist primarily focuses on locating and retrieving patient charts, whereas the Medical Records Technician manages the organization and coding of medical documentation. Both roles are essential in healthcare settings but serve different functions within medical record management.

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Chart Retrieval Specialist jobs near you
Infographic showing various Chart Retrieval Specialist job openings in the United States as of September 2026, with employment types broken down into 84% Full Time, 8% Part Time, and 8% Contract. Highlights an 77% In-person, and 23% Remote job distribution, with an average salary of $44,877 per year, or $21.6 per hour.

Chart Retrieval Specialist (52566)

Oklahoma City, OK • Remote

GLOBALHEALTH HOLDINGS LLC
Health Care and Social Assistance • 51 - 200 employees
Learn more about GLOBALHEALTH HOLDINGS LLCexternal

Full-time

Medical

Posted 21 days ago

Job description

WHO WE ARE:

GlobalHealth is a fast growing Medicare Advantage HMO health insurer. We aspire to be the employer of choice in our industry, attracting and retaining a highly talented workforce. Our passion is Genuine Care and Optimal Health for the members we serve. We are unique by providing high touch, high value and a partnership to our members. We go above and beyond to provide personalized, engaging, and responsive services to our members. We work hard to offer affordable health insurance coverage with the benefits people truly want and need. It is our hope to be more than just a health insurance company we want to be long-term partners with our members. We are looking for future employees who exude our core values of taking accountability through ownership, being driven, innovative and who have a passion for continuous learning.

WHO YOU ARE:


The Chart Retrieval Specialist performs a wide variety of tasks within several Electronic Health Record systems. Also, will track, abstract, and organize member health records through fax campaigns and provider office visits for the purposes of Risk Adjustment audit season(s).

ESSENTIAL JOB FUNCTIONS:

  • Assists in consolidating data from EMR locations and provider offices. Collects important patient information from current patient medical record.
  • Navigates the electronic medical record systems and other medical databases
  • Manage provider group projects assigned via fax campaigns, office visits, and/or EMR utilization. 
  • Responsible for maintaining weekly and daily goals given by supervisor for abstraction projects.

EDUCATION AND EXPERIENCE:

  • High School Diploma.
  • One (1) year Data Entry experience. Knowledge of Electronic Medical Records (EMR) systems. Hospital or clinical experience

KNOWLEDGE, SKILLS AND ABILITIES:

  • Ability to manage working relationships
  • Computer literate and familiarity with Microsoft applications (Word, Excel)
  • Basic electronic health record knowledge and ability to quickly learn new software
  • Must have valid Oklahoma drivers license and able to drive a car. 
  • Must be confident and tolerant while working with difficult people.
  • Ability to organize tasks and projects to complete timely.

WORK ENVIRONMENT:

Current work environment is remote; however, some state exclusions apply.

Must have access to a reliable and secured internet connection source. Work environment must maintain confidentiality of business information, including Protected Health Information (PHI), as required by HIPAA and company policy. This position will also be required to use reasonable and necessary safeguards to protect GlobalHealth records from unauthorized access, disclosure or damage and will adhere to all GlobalHealth privacy and security policies.
 

TRAVEL:

10-15% travel required

SUPERVISORY RESPONSIBILITY:

This position has no supervisory responsibilities.

OTHER DUTIES:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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