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SALES OPERATIONS MANAGER (ENABLEMENT)

Starlink is the world's largest satellite constellation delivering high-speed, low-latency broadband to customers around the globe. As the Sales Operations Manager on the Starlink Enterprise team, you will own the systems, programs, and content that turn new and existing sellers and account managers into high-performing revenue generators. You will design and execute structured onboarding and continuous development programs, create high-impact sales assets, and partner closely with Sales, Account Management, Channel, Product, and Marketing to drive faster ramp times, higher win rates, and consistent execution against quota.

RESPONSIBILITIES:

• Design and execute structured 30/60/90-day onboarding and ramp programs for new Sellers and Account Managers, including key system trainings (CRM, Reseller Portal, Internal Support Systems, Billing, Orders, etc.), required courses, and clear productivity milestones to quota
• Own everboarding and continuous development across the team - deliver ongoing training, certifications, and performance optimization for product updates, vertical plays, tools, processes, and competitive positioning
• Create, iterate, and maintain high-impact enablement assets including pitch decks, one-pagers, battle cards, playbooks, case studies, and talk tracks that drive measurable sales outcomes
• Lead live workshops, role-plays, certification sessions, and partner/reseller enablement programs that improve skill consistency and win rates
• Partner with Sales Operations, Channel Operations, Product, and Marketing to ensure enablement content and programs stay tightly aligned with go-to-market priorities and product launches
• Establish clear success metrics for enablement programs (ramp time, certification completion, win rates, quota attainment) and continuously optimize based on data and field feedback
• Build scalable systems and processes so enablement can support rapid team growth without linear headcount increases
• Collaborate with the GTM Engineer and Data Engineer to embed tools, AI agents, and data-driven insights into enablement workflows and training delivery
• Act as a trusted advisor to sales leadership on skill gaps, performance trends, and enablement investment priorities

BASIC QUALIFICATIONS:

• Bachelor's degree
• 5+ years of experience in sales enablement, sales training, revenue operations, or a related go-to-market function
• 1+ years of experience designing and delivering structured onboarding and training programs for sales or account management teams

PREFERRED SKILLS AND EXPERIENCE:

• Experience supporting Enterprise or complex B2B sales motions (ideally in technology, SaaS, telecom, or satellite/connectivity)
• Proven track record of reducing ramp time and improving win rates through enablement programs
• Strong facilitation and presentation skills with experience running workshops, role-plays, and certifications
• Experience creating and maintaining sales content libraries (pitch decks, playbooks, battle cards, case studies)
• Familiarity with CRM platforms, learning management systems, and modern enablement tools
• Experience enabling both direct sales teams and channel/reseller partners
• Data-driven mindset with ability to define and track enablement KPIs (time-to-productivity, certification rates, win rate impact, quota attainment)
• Excellent written and verbal communication skills with the ability to translate complex technical and product concepts into clear, compelling sales messaging
• Experience working in high-growth, fast-paced environments with frequent product and process changes
• Demonstrated ability to influence without authority and drive cross-functional alignment

ADDITIONAL REQUIREMENTS:

• Available to work extended hours and/or weekends as needed to support major product launches, training events, or critical sales initiatives
• Willingness to travel as needed to support sales team training, partner enablement, and key events

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law.