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Change And Release Manager Jobs (NOW HIRING)

DecisionPoint | Cortek

Release Manager

Ensure all release actions comply with ITIL practices including change, release, and configuration management. * Maintain CMDB-related records and configuration documentation to reflect accurate ...

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How much do change and release manager jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for change and release manager in the United States is $59.00, according to ZipRecruiter salary data. Most workers in this role earn between $48.56 and $67.79 per hour, depending on experience, location, and employer.

What is a change and release manager?

Change and Release Managers are IT professionals responsible for overseeing the processes involved in implementing changes to software, systems, or infrastructure within an organization. They ensure that changes are planned, tested, and deployed in a controlled and coordinated manner to minimize disruption and risk. Additionally, they manage release schedules, coordinate with different teams, and ensure compliance with organizational policies and industry standards. Their role is critical in maintaining system stability and supporting continuous improvement in IT environments.

How does a change and release manager typically collaborate with development and operations teams during the release cycle?

A Change and Release Manager works closely with both development and operations teams to ensure that software updates and infrastructure changes are planned, tested, and deployed smoothly. They facilitate regular meetings to coordinate release timelines, manage risk assessments, and ensure all stakeholders are informed of upcoming changes. Effective communication and strong organizational skills are essential, as the manager must balance the needs of different teams while minimizing service disruptions. This collaboration helps maintain system stability and fosters a culture of continuous improvement.

What are the key skills and qualifications needed to thrive as a change and release manager, and why are they important?

To thrive as a Change and Release Manager, you need a solid understanding of IT service management, change control processes, and project management principles, often supported by a degree in IT or business and ITIL certification. Familiarity with tools like ServiceNow, Jira, and release automation systems is typically required. Strong communication, problem-solving, and stakeholder management skills help navigate organizational priorities and minimize risks. These competencies are crucial to ensure smooth implementation of changes with minimal disruption to business operations.

What is the difference between Change And Release Manager vs Change Coordinator?

AspectChange And Release ManagerChange Coordinator
ResponsibilitiesOversees change management processes, coordinates releases, manages risk, and ensures smooth deployment of changesAssists in change scheduling, communicates change details, and supports change implementation
CertificationsITIL Foundation, Change Management certificationsITIL Foundation often preferred, but less specialized certifications
Work EnvironmentIT departments, large organizations, overseeing multiple projectsIT teams, supporting change activities, often in smaller teams
Industry UsageCommon in IT service management, software development, and operationsUsed in similar environments, often as a supporting role

The main difference is that the Change And Release Manager has a broader role, managing overall change processes and releases, while the Change Coordinator focuses on supporting change activities and communication. The manager handles risk and strategic planning, whereas the coordinator assists with execution and coordination.

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Change And Release Manager jobs near you
Infographic showing various Change And Release Manager job openings in the United States as of August 2026, with employment types broken down into 44% Full Time, 11% Temporary, and 45% Contract. Highlights an 78% In-person, 11% Hybrid, and 11% Remote job distribution, with an average salary of $122,727 per year, or $59 per hour.

ITSM Change & Release Manager - Practice Owner

Fisher Investments

Plano, TX • Hybrid

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Fisher Investments rating

8.5

Company rating: 8.5 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

The Opportunity:

The ITSM Change & Release Manager – Practice Owner works in the office to be the strategic leader and guardian of our change and release management practices. You'll own the frameworks, policies, and processes that ensure every change—whether a small configuration tweak or a major system upgrade—is delivered safely, on time, and with minimal disruption. Your work will directly influence service stability, business continuity, and the speed at which we can innovate. You will report to the Team Leader.

The Day-to-Day:

  • Define, maintain, and continuously improve the ITSM Change and Release Management frameworks, policies, and KPIs.
  • Ensure all changes follow established governance, risk, and compliance requirements, including audit readiness.
  • Chair and facilitate CAB meetings, ensuring effective decision-making and stakeholder alignment.
  • Oversee release calendars, coordinate cross-team dependencies, and manage release readiness reviews.
  • Establish and enforce best practices for assessing change risk, business impact, and rollback strategies.
  • Partner with ITSM tool administrators to improve workflows, dashboards, and reporting for change and release processes.
  • Define and track KPIs such as change success rate, release frequency, and mean time to restore (MTTR) after failed changes.
  • Be the primary contact for change and release management across IT, departments, and vendors.
  • Identify bottlenecks, analyze trends, and implement process enhancements to increase agility without sacrificing stability.

Your Qualifications:

  • 3+ years of experience in IT Service Management with a focus on Change and Release Management.
  • Strong knowledge of ITIL v4 (or v3) principles, with ITIL certification preferred.
  • Experience overseeing and maturing ITSM practices in a complex, multi-platform environment.
  • Experience leading CABs and managing enterprise-scale release cycles.
  • Familiarity with ITSM tools such as ServiceNow, BMC Remedy, or Jira Service Management.
  • Excellent communication, facilitation, and stakeholder management skills.
  • A data-driven mindset with the ability to translate metrics into actionable improvements.
  • Experience with risk management, compliance, and audit requirements in IT operations.

Why Fisher Investments:

We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like:

  • 100% paid medical, dental and vision premiums for you and your qualifying dependents
  • A 50% 401(k) match, up to the IRS maximum
  • 20 days of PTO, plus 10 paid holidays
  • Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care
  • This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change.

FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER

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