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Certified Records Manager Jobs (NOW HIRING)

... specific certifications (e.g. Certified Records Analyst) or other information and records management-oriented degrees may substitute for the required work experience   

Certified Records Analyst) or other information and records management-oriented degrees may substitute for the required work experience * Proficiency using Microsoft Office product suite Experience:

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Medical Records Manager manages medical record-keeping operations and healthcare information ... Obtain certification as a Registered Health Information Administrator or Technician * 1-3 yrs ...

Plan, coordinate, and manage the administrative and student records activities of the department ... Certificates/Licenses/Registration * Valid State Driver's License Benefits Offered * Paid Short ...

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Certified Records Manager information

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How much do certified records manager jobs pay per year?

As of Jun 14, 2026, the average yearly pay for certified records manager in the United States is $68,956.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $80,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Certified Records Managers when transitioning an organization from paper-based to digital recordkeeping systems?

Certified Records Managers often encounter challenges such as ensuring data accuracy during the conversion process, managing resistance to change among staff, and implementing secure access controls for digital records. They must also develop new workflows and train employees on updated procedures to maintain compliance with legal and regulatory requirements. Effective communication and project management skills are essential to navigate these challenges and ensure a smooth transition.

What do you need to be a certified records manager?

To become a Certified Records Manager (CRM), candidates typically need a combination of education, such as a bachelor's degree, and professional experience in records and information management. They must also pass the CRM certification exam administered by the Institute of Certified Records Managers (ICRM) and demonstrate knowledge of records management principles, legal requirements, and information technology tools.

What skills do you need to be a record manager?

A Certified Records Manager needs strong organizational skills, attention to detail, and knowledge of records management principles and standards. Proficiency with records management software and understanding of data privacy and security are also important. Effective communication and problem-solving abilities support successful recordkeeping and compliance efforts.

What is a Certified Records Manager?

A Certified Records Manager (CRM) is a professional who has demonstrated expertise in the management of records and information throughout their life cycle. CRMs are certified by the Institute of Certified Records Managers (ICRM) after passing a rigorous examination process covering various aspects of records management, including creation, storage, retrieval, protection, and disposition of records. They often work in organizations to develop, implement, and oversee records management policies and systems to ensure compliance with legal, regulatory, and operational requirements.

Are records managers in demand?

Records managers are in demand due to increasing data management needs across industries, especially as organizations seek to comply with regulations and improve information governance. The role often requires knowledge of records management systems, certifications like CRM, and familiarity with digital tools, making qualified professionals valuable in the job market.

What degree do you need to be a records manager?

A records manager typically needs at least a bachelor's degree in fields such as information management, business administration, or library science. Some employers prefer candidates with a master's degree or professional certification, like the Certified Records Manager (CRM), which demonstrates expertise in records and information management. Strong organizational skills and familiarity with records management software are also important.

What are the key skills and qualifications needed to thrive as a Certified Records Manager, and why are they important?

To thrive as a Certified Records Manager, you need expertise in records management principles, compliance standards, and information governance, typically supported by a bachelor's degree and CRM certification. Familiarity with electronic records management systems (ERMS), document imaging, and database software is essential. Strong organizational skills, attention to detail, and effective communication help ensure accurate recordkeeping and collaboration across departments. These competencies are crucial for safeguarding information, supporting regulatory compliance, and optimizing organizational efficiency.

What is the difference between Certified Records Manager vs Records Analyst?

AspectCertified Records ManagerRecords Analyst
CertificationsCMR certification from ARMA InternationalTypically no formal certification required
Work EnvironmentRecords management departments, corporate officesData analysis teams, administrative offices
Employer & IndustryOrganizations with large records and information management needsCompanies focusing on data analysis and recordkeeping

The Certified Records Manager (CRM) is a professional credential for those managing organizational records, focusing on records retention, compliance, and information governance. Records Analysts often handle data analysis and record review without formal certification. While both roles work with records, the CRM has a broader scope in records management strategy, whereas Records Analysts focus on data interpretation and reporting.

More about Certified Records Manager jobs
What cities are hiring for Certified Records Manager jobs? Cities with the most Certified Records Manager job openings:
What states have the most Certified Records Manager jobs? States with the most job openings for Certified Records Manager jobs include:
What job categories do people searching Certified Records Manager jobs look for? The top searched job categories for Certified Records Manager jobs are:
Infographic showing various Certified Records Manager job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 75% Full Time, 16% Part Time, 1% Temporary, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $68,956 per year, or $33.2 per hour.

Records Management Specialist Level 2 (Mid-Level)

Magnus Management Group LLC

Washington, DC

Full-time

Posted 23 days ago


Job description


Position Overview
 

The Records Management Specialist (Mid-Level) will provide comprehensive records management, Freedom of Information Act (FOIA), and Privacy Act (PA) support to the National Indian Gaming Commission. This individual will oversee the flow of information requests, manage records management systems on Microsoft 365 and Salesforce platforms, and ensure all activities comply with Federal legal and privacy requirements. The position requires a minimum of 8 years of experience and a Public Trust clearance. Work is performed primarily on-site at NIGC Headquarters in Washington, DC. 

Key Details
 

Position Title:
Records Management Specialist Level 2 (Mid-Level) 

Labor Category:
Mid-Level 

Clearance Requirement:
Public Trust 

Minimum Experience:
8+ Years 

Place of Performance:
NIGC HQ, 550 12th Street SW, Washington, DC 20024 (primarily on-site) 

Contract Type:
Labor-Hour (LH) - 1,920 Hours/Year 

Period of Performance:
Base Year + Four (4) Option Years - May 1, 2026 

Work Schedule:
Monday through Friday, 8:00 AM to 5:00 PM 

Responsibilities
 
  • Perform records management activities in accordance with Federal government privacy and legal requirements. 
  • Assist in the development of analyses and reports associated with the Freedom of Information Act (FOIA) and Privacy Act (PA) processes. 
  • Manage the flow of FOIA and PA correspondence and requests; establish processes to provide prompt, accurate, and compliant responses to requestors. 
  • Perform technical tasks involved in maintaining the Salesforce Customer Relationship Management (CRM) system used for records and request tracking. 
  • Participate in the development of information management policies and governance frameworks for Microsoft 365 and Salesforce platforms. 
  • Manage SharePoint sites, including content architecture, permissions, and governance. 
  • Create and execute PowerShell scripts to generate reports and perform records management tasks. 
  • Compile data for reports, transcribe records, and maintain updated indexes and tracking documentation. 
  • Ensure all work products are proofread and free of errors, omissions, and inconsistencies prior to submission. 
  • Support compliance with NARA (National Archives and Records Administration) regulations and NIGC-specific records retention schedules. 

Required Skills & Technologies
 
  • Freedom of Information Act (FOIA) and Privacy Act (PA) administration and case management 
  • Salesforce CRM platform  configuration, maintenance, and reporting 
  • Microsoft 365 platform SharePoint Online, Teams, OneDrive, and compliance tools 
  • SharePoint Online administration, site management, and permissions governance 
  • PowerShell scripting for reporting and records automation tasks 
  • Federal records management regulations and NARA guidance 
  • Microsoft Purview or equivalent information governance tools 
  • Document management, indexing, and lifecycle management practices 

Required Qualifications
 
  • 8+ years of continuous experience in records management, FOIA administration, or information management within a federal government context 
  • Demonstrated experience processing FOIA and Privacy Act requests in a federal agency setting 
  • Strong knowledge of Federal records management laws, regulations, and best practices 
  • Experience administering Microsoft 365 platforms with a focus on records governance 
  • Proficiency in Salesforce CRM and SharePoint Online administration 
  • Ability to work on-site with minimal supervision 
  • Active or ability to obtain a Public Trust clearance 
  • Must sign a Non-Disclosure Agreement (NDA) and adhere to NIGC Rules of Behavior 
  • Must obtain a PIV Card issued by the Government 

Preferred Certifications
 
  • Certified Records Manager (CRM) — ICRM 
  • Certified Information Professional (CIP) — AIIM 
  • Microsoft 365 Certified: Fundamentals (MS-900) or Information Protection Administrator (SC-400) 
  • Salesforce Certified Administrator 
  • FOIA Professionals Certificate (from American Society of Access Professionals)