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Records Information Management Jobs (NOW HIRING)

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Records Information Management information

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$38.5K

$103.9K

$179K

How much do records information management jobs pay per year?

As of May 31, 2026, the average yearly pay for records information management in the United States is $103,920.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $132,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Records Information Management professional, and why are they important?

To thrive as a Records Information Management professional, you need a solid understanding of records retention, information governance, compliance regulations, and often a relevant degree or certification like CRM (Certified Records Manager). Familiarity with electronic document management systems (EDMS), digital archiving tools, and databases is typically required. Strong organizational skills, attention to detail, and effective communication are essential soft skills for managing sensitive information and coordinating with multiple departments. These skills and qualities ensure accurate record-keeping, regulatory compliance, and efficient information retrieval, all of which are critical for organizational integrity and risk management.

What are some common challenges faced in a Records Information Management role and how are they typically addressed?

One of the main challenges in Records Information Management is ensuring compliance with ever-evolving regulations while maintaining efficient access to records. Professionals in this role often balance organizing large volumes of both physical and digital records, implementing retention schedules, and safeguarding sensitive information from unauthorized access. Collaboration with IT, legal, and other departments is essential to establish effective policies and manage data migrations or system upgrades. Staying current with best practices and regulatory changes helps address these challenges and supports long-term career growth in the field.

What is Records Information Management?

Records Information Management (RIM) is the systematic control of records throughout their lifecycle, from creation and receipt to maintenance, use, and eventual disposition. RIM ensures that important company records are organized, secure, and accessible when needed. This process helps organizations comply with legal and regulatory requirements, improves efficiency, and reduces risks related to data loss or unauthorized access. Professionals in this field develop policies and procedures for managing both physical and digital records.

What is the difference between Records Information Management vs Records Clerk?

AspectRecords Information ManagementRecords Clerk
CredentialsOften requires certifications like CRM or ICRMTypically requires basic administrative or clerical training
Work EnvironmentCorporate offices, data centers, or archival facilitiesOffice settings, filing rooms, or administrative departments
Industry UsageUsed across industries for managing large volumes of recordsCommonly found in healthcare, legal, and government offices
Primary FocusDeveloping policies, managing records lifecycle, ensuring complianceOrganizing, filing, and retrieving physical or electronic records

While Records Information Management professionals focus on strategic record policies and compliance, Records Clerks handle day-to-day record organization and retrieval. Both roles are essential but differ in scope, responsibilities, and required credentials.

More about Records Information Management jobs
What cities are hiring for Records Information Management jobs? Cities with the most Records Information Management job openings:
What states have the most Records Information Management jobs? States with the most job openings for Records Information Management jobs include:
RECORDS, INFORMATION, AND POLICIES MANAGER

RECORDS, INFORMATION, AND POLICIES MANAGER

Brownsville Public Utilities Board

Brownsville, TX • On-site

$88.38K - $113.15K/yr

Full-time

Posted 18 days ago


Brownsville Public Utilities Board rating

7.3

Company rating: 7.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Position Details
Position Information
Position Title
RECORDS, INFORMATION, AND POLICIES MANAGER
Position Number
202506
FLSA Status
Exempt
Full Time/Part Time
Full Time
Salary
$88,379-$113,152 Annually (Depending on Qualifications)
Job Summary
Under limited direction and with extensive latitude for the use of initiative and independent judgment, completes complex managerial and program administration work overseeing the Records and Information Management, Policies and Procedures, and Records Access and Security Programs. Serves as the Records Management Officer for the utility.
Responsibilities
Develops, leads, manages, administers, and ensures compliance of the records and information management policies, procedures, and program as required by Chapter 203 of the Texas Government Code and the records access and security policies, procedures, and program as required by Chapter 552 of the Texas Government Code.
Conducts and coordinates surveys, inspections, or reviews to determine compliance with records management and records access and security requirements, laws, regulations, policies, and procedures to develop and implement effective techniques for evaluating and improving the policies and procedures, and records access and security programs.
Develops, maintains, communicates, monitors, and implements standards for policy and procedure writing and manual development.
Provides guidance and assists department staff in the planning and development of policies, procedures, and manuals to help ensure accuracy, consistency, and clarity; reviews and approves policies and procedures for policy and procedure standards.
Manages publication of policies, procedures, and manuals and creates and updates master index of policies and procedures.
Determines records and information management, policies and procedures, and records access and security programs training requirements for staff and develops or oversees development of training materials.
Determines the need for and assists in identifying requirements for automating records and information management program and participates with information technology staff and managers to ensure records and information management requirements are considered in the planning and building phases of information technology system selection and implementation projects.
Determines appropriate actions regarding storage, retention, duplication, final disposition practices and cost-effective operations for records and works with organization's executives, legal, department heads and others to ensure record capture, protection, and management of all agency records.
Responds and coordinates responses to public information requests, subpoenas, summons and court orders with executives, legal counsel, and staff; and determines appropriate actions regarding the responses.
Oversees the Enterprise Content and Records Management (ECRM) platform and coordinates with the Digital Information Platform Department and Information Technology department (or any successor department) to ensure the availability and integrity of the ECRM platform.
Establishes clear guidelines for set up and ongoing management of classifications, indexing requirements, forms, workflows, retention policies, and all aspects of the ECRM system. Coordinates with departments to incorporate their requirements and ensure the adoption and continued use of the ECRM system in accordance with guidelines.
Coordinates with departments for migration of content from network drives and continued compliance with Records & Information Management policy as they utilize available content stores on premises and offsite.
Supports the establishment and continuance of the BPUB Records Information Management Governance Committee and presides over its activities.
Prepares administrative reports, studies, and specialized research projects and is responsible for administering the assigned departmental budget(s).
Responsible for the full range of supervisory activities for all assigned staff, including the selection, training, evaluation, counseling, and recommendation for dismissal of employees.
May provide leadership, guidance, and technical expertise to multi-disciplined teams comprised of staff, consultants, and/or legal advisors in support of BPUB projects and goals.
Completes other job duties as assigned.
Knowledge, Skills, and Abilities
Knowledge important to perform the functions of the job include:
Knowledge of principles and practices of records and information management, policies and procedures, and records access and security programs; Texas State Library and Archives Commission (TSLAC) and Texas Attorney General rules and regulations; local, state, and federal laws governing records and information management and records access and security programs.
Knowledge and skills necessary to administer, implement, and/or maintain non-records information management specific functions performed by an organization. This includes budgeting, providing customer service, identifying, and mapping work processes, providing input to management, contract negotiations and monitoring.
Knowledge and skills required to systematically manage records and information in all formats from creation or receipt through processing, distribution, organization, storage and retrieval, and disposition.
Knowledge and skills necessary to proactively mitigate and manage the potential for damage to or loss of records and information.
Knowledge of Microsoft Office programs (including Microsoft Access and Microsoft Project) and the operation and uses of personal computers, basic Network administration practices, hardware and software interoperability for scanning systems, digital media storage and data mining/production.
Skills important to perform the functions of the job include:
Skills in project management; analyzing policies and procedures, decision-making for efficiency and effectiveness, monitoring vendor performance, and developing and managing a budget.
Skills necessary to effectively communicate and exchange thoughts, messages, or information by speech, writing, or behavior and to effectively champion the benefits of a records and information management, policies and procedures, and records access and security program within an agency.
Skills necessary to make written and verbal recommendations to company staff, based on research and analysis of complex records and information management, policies and procedures, and records access and security issues and problems.
Abilities important to perform the functions of the job include:
Ability to research and analyze records and information management, policies and procedures, and records access and security issues and problems.
Ability to provide effective assistance in the management of complex records and information management, policies and procedures, and records access and security programs and coordinate management activities to achieve program's objectives.
Ability to manage the records and information management, policies and procedures, and records access and security programs, lead collaborative workgroups to consensus decision-making, establish priorities and objectives; meet deadlines; develop, implement, and audit policies and procedures, and supervise the work of others.
Ability to keep abreast of technological advances in the records and information equipment field.
Ability to comprehend workflow processes and document control practices in an enterprise content management (ECM) environment.
Ability to analyze public information requests, subpoenas, summons, and court orders and to articulate requirements to departments, citizens, and other agencies or groups.
Ability to establish and maintain effective working relationships with those contacted in the course of work.
Ability to communicate clearly and concisely, verbally and in writing and ability to prepare a variety of records, reports, and forms.
Must be self-directed, with the ability to determine when additional guidance should be sought.
Education & Experience Requirements
Bachelor's degree in Information Sciences, Library Science, Business Administration, Public Administration, or related field plus at least five (5) years' experience in records management, policies and procedures, or records access and security, at least three (3) years of which were in a lead, supervisory, or managerial capacity.
Certificates, Licenses, Registrations
Requires a valid Texas Driver License or receipt of a valid Texas Driver's License within 90 days of relocation to Texas and a safe driving record, as measured by company policy.
Must obtain a Certified Records Manager (CRM) credential as issued by the Institute of Certified Records Managers (ICRM) within 24-36 months of appointment, if not credentialed as a CRM or functionally equivalent certification.
Other records-related credentials such as a Certified Records Analyst (CRA) accreditation by the ICRM or similarly recognized, are preferred.
A Membership in a professional association related to the position, such as the Institute of Certified Records Managers (ICRM), the National Association of Government Archives and Records Administrators (NAGARA), or the Society of American Archivists (SAA), or substantially similar organization, is preferred.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Limited amount of physical effort required associated with walking, lifting, and carrying light objects (less than 40 lbs.). Work is done in a normal office environment with frequent exposures to outdoor temperatures, dirt and dust, and/or disagreeable sights and odors.
Eligibility for Employment
In addition to any and all other qualifications required for employment stated under the Brownsville P.U.B Personnel Policies and Procedures Policy No. 39:
  • Prohibit the hiring of any person who is related to BPUB Executive Management within the third degree of Consanguinity or second degree by Affinity; and

  • Based on certain prohibitions of the Charter and Statute on nepotism, no person can be hired who shall be related to any member of the Board of Directors or City Commission within the third degree of consanguinity or second degree by affinity.

Posting Detail Information
Posting Number
S700P
Open Until Filled
Yes
Special Instructions Summary
Quick Link for Internal Postings
https://bpubcareers.com/postings/2227