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How much do cerner support analyst jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for cerner support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What is a Cerner Support Analyst job?

A Cerner Support Analyst is responsible for providing technical and functional support for the Cerner electronic health record (EHR) system. They assist healthcare staff by troubleshooting issues, configuring the system, and ensuring smooth operation to optimize patient care. Analysts may also train users, implement system updates, and collaborate with IT teams to enhance system functionality. Their role is essential in maintaining a reliable and efficient EHR system for healthcare providers.

Who is Cerner's biggest competitor?

Cerner's biggest competitors in the healthcare IT and electronic health record (EHR) industry include Epic Systems and Meditech. These companies offer similar EHR solutions and support services for healthcare providers, making them primary rivals in the market. Support analysts working with Cerner may also encounter competition from these firms when analyzing industry trends or client preferences.

How much does a Cerner revenue cycle analyst make?

A Cerner revenue cycle analyst typically earns between $60,000 and $85,000 annually, depending on experience, location, and certifications. The role involves working with Cerner's revenue cycle management systems and may require knowledge of healthcare billing and coding processes.

What does a support analyst do?

A support analyst provides technical assistance and troubleshooting for software, hardware, or systems within an organization. In the context of Cerner support, they help healthcare providers resolve issues with electronic health record systems, often using diagnostic tools and communication skills to ensure system functionality and user satisfaction.

What is a Cerner support analyst job description?

A Cerner support analyst is responsible for providing technical assistance and troubleshooting support for Cerner electronic health record (EHR) systems. They analyze system issues, implement solutions, and collaborate with healthcare staff to optimize system performance, often requiring knowledge of healthcare workflows, Cerner tools, and relevant certifications. The role typically involves working in a healthcare IT environment and may require strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive in the Cerner Support Analyst position, and why are they important?

To thrive as a Cerner Support Analyst, you need a solid understanding of healthcare IT systems, particularly the Cerner electronic medical record (EMR) platform, combined with strong troubleshooting and problem-solving skills. Familiarity with clinical workflows, basic SQL queries, ticketing systems, and possibly certifications such as Cerner Millennium or CompTIA Healthcare IT Technician is highly valuable. Exceptional communication, patience, and customer service skills help analysts effectively support end-users and collaborate with cross-functional teams. These competencies are essential to resolving technical issues quickly and maintaining smooth clinical operations within healthcare organizations.

What does a typical day look like for a Cerner Support Analyst?

A typical day for a Cerner Support Analyst involves responding to support tickets from healthcare staff, troubleshooting system issues, and assisting with user access or workflow questions in the Cerner environment. Analysts often participate in team meetings to discuss ongoing projects or problems and may assist with ongoing training for end-users. You’ll work collaboratively with IT teams, clinicians, and sometimes Cerner representatives to ensure any disruptions are minimized and resolved efficiently. The role is fast-paced and requires prioritizing multiple requests, making communication and organizational skills especially important.

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Cerner Support Analyst jobs near you
Cerner RadNet Application Analyst

Cerner RadNet Application Analyst

Northside Hospital Inc.

Atlanta, GA

Full-time

Posted 10 days ago

Northside Hospital rating

7.3

Company rating: 7.3 out of 10

Based on 435 frontline employees who took The Breakroom Quiz

298th of 877 rated healthcare providers

Job description

Overview

Seeking an experienced Cerner RadNet Application Analyst to join our healthcare IT team. The ideal candidate will design, build, test, and support RadNet solutions while collaborating with radiology departments, clinical staff, and IT teams to troubleshoot system issues, support end-users, and ensure smooth imaging workflows.

Responsibilities
  • Build, test, and maintain front-end and back-end RadNet tools, including accession setup, RadExam Management, complex order builds, and charge/location setups.
  • Collaborate with clinicians, radiologists, and technologists to understand clinical workflows and optimize imaging operations.
  • Ensure system configurations comply with healthcare regulations and internal quality standards.
  • Provide production support and root-cause analysis for RadNet and related clinical imaging applications.
  • Act as the primary liaison between IT and end-users, troubleshooting workflow issues and providing timely resolution or escalation of problems.
Qualifications

REQUIRED:1. B.S. Degree in Nursing, Business, Systems, or related field or Five (5) years healthcare financial or clinical experience

2. Two (2) years healthcare financial, clinical systems, or training experience (with B.S. Degree)

3. Minimum of 3 years of hands-on experience with the design, configuration, and support of clinical imaging applications, specifically Cerner RadNet.

4. Familiarity with front-end order entry, radiology workflow, and back-end RadNet tools (e.g., DCP Tools, RadDBTools).

5. Working knowledge of multiple imaging modalities (CT, MRI, XR, US, etc.).

6. Exceptional communication skills with the ability to translate technical concepts into business and clinical language.

Work Hours (EX:7AM-7PM):8AM-5PMEmployment Type: FULL_TIME

What Northside Hospital employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Northside Hospital

Sourced by ZipRecruiter

* 288-bed hospital, offering a full range of services including comprehensive and interventional stroke care, preventative and corrective cardiac care, full-service orthopedic and spine treatment, an ER 24/7®, and general surgery * As one of the first hospitals in the area to achieve Atrial Fibrillation Certification (SCPC), our technologically advanced hospital allows our highly skilled physicians, nursing and caregivers to serve our growing community * Northside Hospital was the first nationally recognized Comprehensive Stroke Center in Pinellas County and nationally recognized for quality and safety by earning an 'A' rating from the Leapfrog Group

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

Year founded

1970

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