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Cerner Support Analyst Jobs (NOW HIRING)

Prosum Inc.

Cerner Application Developer, Sr.

CA · On-site

$132K - $160K/yr

Cerner Application Developer, Senior Salary Range: $132k to $160k Summary The Senior Cerner ... analytics platforms * Develop and maintain Discern/PowerInsight reports and data models * Support ...

InstantServe LLC

Cerner Millennium CCL

$120/hr

Monday to Friday, 8 AM to 5 PM Role Overview HHSC is seeking a senior-level Systems Analyst with strong expertise in Cerner Millennium and data transformation. This role supports Electronic Health ...

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Cerner Support Analyst information

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How much do cerner support analyst jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for cerner support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What is a Cerner Support Analyst job?

A Cerner Support Analyst is responsible for providing technical and functional support for the Cerner electronic health record (EHR) system. They assist healthcare staff by troubleshooting issues, configuring the system, and ensuring smooth operation to optimize patient care. Analysts may also train users, implement system updates, and collaborate with IT teams to enhance system functionality. Their role is essential in maintaining a reliable and efficient EHR system for healthcare providers.

What are the key skills and qualifications needed to thrive in the Cerner Support Analyst position, and why are they important?

To thrive as a Cerner Support Analyst, you need a solid understanding of healthcare IT systems, particularly the Cerner electronic medical record (EMR) platform, combined with strong troubleshooting and problem-solving skills. Familiarity with clinical workflows, basic SQL queries, ticketing systems, and possibly certifications such as Cerner Millennium or CompTIA Healthcare IT Technician is highly valuable. Exceptional communication, patience, and customer service skills help analysts effectively support end-users and collaborate with cross-functional teams. These competencies are essential to resolving technical issues quickly and maintaining smooth clinical operations within healthcare organizations.

What does a typical day look like for a Cerner Support Analyst?

A typical day for a Cerner Support Analyst involves responding to support tickets from healthcare staff, troubleshooting system issues, and assisting with user access or workflow questions in the Cerner environment. Analysts often participate in team meetings to discuss ongoing projects or problems and may assist with ongoing training for end-users. You’ll work collaboratively with IT teams, clinicians, and sometimes Cerner representatives to ensure any disruptions are minimized and resolved efficiently. The role is fast-paced and requires prioritizing multiple requests, making communication and organizational skills especially important.

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What are the most commonly searched types of Cerner Support Analyst jobs? The most popular types of Cerner Support Analyst jobs are:
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Cerner Support Analyst jobs near you
Infographic showing various Cerner Support Analyst job openings in the United States as of June 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 72% In-person, 14% Hybrid, and 14% Remote job distribution, with an average salary of $65,261 per year, or $31.4 per hour.
Cerner Acute Care Expert

Cerner Acute Care Expert

Vector Consulting Group

Kansas City, MO

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 10 days ago

Job description

VCG is looking for a Cerner Acute Care expert who will be responsible for supporting efforts related to the design, build, implementation, training, evaluation, testing, maintenance and support of Cerner Millennium suite as it relates to the complex acute care information systems environment. Working collaboratively with a variety of internal and external users, the Cerner application/configuration analyst develops detailed clinical specifications to determine system system requirements and user readiness initiatives; participates in system analysis, tailoring and testing; develops and validates specification documentation; and actively participates as a resource in committees as needed. The Cerner application/configuration analyst utilizes both clinical knowledge and strong technical computer skills to support the development/modification, successful implementation, ongoing support and maintenance of the designated clinical Cerner module(s) of their Design Team.

Duties include, but not limited to:

Design:
  • Work as part of the design team to develop sound design and standards relative to workflow, vocabulary, content, user interface, and logic. Liaise with internal and external stakeholders in all steps of the design phase.
  • Design, build and document application changes
  • Update and maintain clinic-specific Data Collection Workbooks (DCW's)
  • Document workflow changes
  • Complete assigned work plan tasks
  • Must be able to lead application design sessions with customer
  • Perform data collection required for build
  • Perform actual hands on application build and validation using Cerner build tools
  • Mapping current to future state including development of Gap analysis and remediation plan
  • Ensure the integrity, reliability, consistency and efficiency of integration between the departments relative to the Flow of information, Clinical Work processes and Clinical logic
  • Work with other Technical, Business and Clinical Analysts to address interface and domain overlap issues and conflicts and resolves disputes
Implementation Support:
  • Is able to demonstrate the functional capabilities and benefits of the application
  • Assists in the implementation of designed processes and workflows
Testing and Validation:
  • Participates as a project team lead/member in the testing efforts, including test scenario development, execution of test scripts, and documentation of results
  • Participates in integrated testing
  • Provide application Workflow/Integration training and Super User training in preparation for integrated testing
  • Performs and documents scripted software validation to ensure patient safety prior to and following-production activities
Training:
  • Trains less experienced team members to fill knowledge gaps
  • Assesses and documents training needs for end users
  • Assists in the development of training plans, training materials, and execution of a training strategy for end user training
Go-Live Support:
  • Interfacing with end users to provide application assistance
  • Ability to be on site for an extended period of time to support go live
  • Provide after-hours support of clinical applications as required
Post-Live Support:
  • Provide post-live application support
  • Performs system adaptations and modifications according to approved specifications
  • Coordinates the resolution of User calls and determines the appropriate action by investigating and analyzing reported hardware and software problems
Documentation:
  • Provide comprehensive documentation (WORD, EXCEL, MPP, PowerPoint, Visio) including:
    1. Design (workflows, reports of findings)
    2. Build (dictionaries, screens, functionality, style guides)
    3. Test script development; Gap Analysis; Training Materials and Workflow

Start Date: ASAP
Length: 10 months to start
Region: Northwest
Hours: Full Time
Travel: 0%
Type: Contractor
Vector Consulting Group, Inc. is a nationally recognized leader in Healthcare IT Staffing and Consulting Services. VCG provides healthcare organizations the expertise needed to attain strategic initiatives in Information Technology, while establishing long-term relationships through accountability, respect and integrity.
VCG offers extremely competitive rates for both and employees and contractors including the following full fortune 500 benefits for our employees: 401k retirement with company match, Medical, Dental, Vision, Short/Long Term Disability and Life Insurance. VCG also offers a bonus and referral program for those who are interested.

  • Proficient and knowledgeable at building and maintaining Cerner CareNet Millennium suite of applications
  • Preferred experience with implementing Cerner Millennium in a complex Acute Care Information Systems environment specific to Medical/Surgical, Renal, Pediatric, Neonatal, Mental Health, Allied Health, Critical Care, Cardiology, Long Term Care, Palliative/Hospice, and Transplantation
  • Knowledge of Cerner Millennium Powerchart and Medication Administration applications
  • Build and maintenance experience with Cerner Millennium Powerchart is required, including ESH, PowerForms, IView, Mpages Rules, and Dynamic Documentation
  • Experience troubleshooting issues in Cerner, including a high level understanding of the Cerner data model and architecture.
  • Must be able to lead application design sessions with customer (including agendas, action items, minutes, etc.)
  • Must provide mentorship and training to less experienced team members to fill in knowledge gaps related to the design and build of business requirements using Cerner Millennium applications
  • Ability to complete project tasks and assignments on time is required.
  • Proficient in MS Office including using Visio for workflow designs
  • Must have excellent verbal and written skills