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Cerner Support Analyst Jobs (NOW HIRING)

Mind Computing, Inc.

$85 - $120/hr

Experience supporting Oracle Health/Cerner EHRM implementations. * Experience with Mirth Connect ... Strong analytical and organizational skills. Additional Qualifications: * Familiarity with FHIR ...

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3B Staffing LLC

Cerner Scheduling Developer

Concord, NC · Remote

Cerner Scheduling Developer Overview We are seeking an experienced Cerner Scheduling Developer to ... Provide technical mentorship and guidance to analysts and other application team members supporting ...

3B Staffing LLC

Cerner Scheduling Developer

Concord, NC · Remote

Cerner Scheduling Developer Overview We are seeking an experienced Cerner Scheduling Developer to ... Provide technical mentorship and guidance to analysts and other application team members supporting ...

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How much do cerner support analyst jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for cerner support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What is a Cerner Support Analyst?

A Cerner Support Analyst is responsible for providing technical and functional support for the Cerner electronic health record (EHR) system. They assist healthcare staff by troubleshooting issues, configuring the system, and ensuring smooth operation to optimize patient care. Analysts may also train users, implement system updates, and collaborate with IT teams to enhance system functionality. Their role is essential in maintaining a reliable and efficient EHR system for healthcare providers.

What does a Cerner Support Analyst do?

A typical day for a Cerner Support Analyst involves responding to support tickets from healthcare staff, troubleshooting system issues, and assisting with user access or workflow questions in the Cerner environment. Analysts often participate in team meetings to discuss ongoing projects or problems and may assist with ongoing training for end-users. You’ll work collaboratively with IT teams, clinicians, and sometimes Cerner representatives to ensure any disruptions are minimized and resolved efficiently. The role is fast-paced and requires prioritizing multiple requests, making communication and organizational skills especially important.

What skills and qualifications are needed to be a Cerner Support Analyst?

To thrive as a Cerner Support Analyst, you need a solid understanding of healthcare IT systems, particularly the Cerner electronic medical record (EMR) platform, combined with strong troubleshooting and problem-solving skills. Familiarity with clinical workflows, basic SQL queries, ticketing systems, and possibly certifications such as Cerner Millennium or CompTIA Healthcare IT Technician is highly valuable. Exceptional communication, patience, and customer service skills help analysts effectively support end-users and collaborate with cross-functional teams. These competencies are essential to resolving technical issues quickly and maintaining smooth clinical operations within healthcare organizations.

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Cerner Support Analyst jobs near you
Infographic showing various Cerner Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $65,261 per year, or $31.4 per hour.

Cerner Ambulatory Onboarding Analyst

Northside Hospital Inc.

Atlanta, GA • On-site

Full-time

Re-posted 8 days ago

Northside Hospital rating

7.3

Company rating: 7.3 out of 10

Based on 450 frontline employees who took The Breakroom Quiz

305th of 898 rated healthcare providers

Job description

Overview
Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.
Responsibilities
The Ambulatory Cerner Onboarding Analyst is responsible for coordinating and executing the end-to-end onboarding of ambulatory practices and providers into the Cerner electronic medical record (EMR) system. This role serves as the primary point of contact for assigned practices, ensuring a structured, accurate, and timely onboarding experience while adhering to established workflows, governance, and quality standards.
The analyst leads the onboarding process from initial project assignment through go-live support by paticiapting and facilitating task such as workflow reviews, onsite shadowing, preparing all required design and build documentation, preparing Data Collection Worksheets (DCWs)etc. The analyst acts as a liaison between the Practices and the different IT Teams. They collaborate closely with cross-functional teams.
In addition to project execution, the Ambulatory Cerner Onboarding Analyst is accountable for maintaining accurate project tracking, documenting status updates, escalating risks or delays, and participating in required meetings, handoffs, and validations. The role requires strong organizational skills, professional presence during onsite and virtual engagements, and a commitment to delivering high-quality, reliable information that supports safe and effective patient care.
Qualifications
KNOWLEDGE SKILLS AND ABILITIES/LICENSE OR CERTIFICATION REQUIRED
1. B.S. Degree in Nursing, Business, Systems, or related field or Five (5) years healthcare financial or clinical experience
2. Two (2) years healthcare financial, clinical systems, or training experience (with B.S. Degree)
3. Experience with Cerner (Ambulatory preferred)
4. Knowledge of ambulatory clinical, provider and front-office workflows
5. Strong documentation, communication, and organizational skills
6. Prior experience supporting Cerner Ambulatory implementations (full life cycle) or onboarding initiatives, including provider and practice go-lives
7. Ability to create, design and maintain Excell Spreadsheets
KNOWLEDGE SKILLS AND ABILITIES/LICENSE OR CERTIFICATION PREFERRED
1. Experience developing, reviewing, and handing off Documentation Configuration Worksheets (DCWs) and related build artifacts with a high level of accuracy
2. Strong ability to collaborate with cross-functional teams (Workflow & Design, Revenue Cycle, Training, Project Management, and Practice Leadership)
3. Clinical Experience (MA, RN, RT, etc)
4. Proficiency with tracking and documentation tools (SharePoint, OneNote, and project trackers)
Work Hours:
8am-5pm

What Northside Hospital employees say

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About Northside Hospital

Sourced by ZipRecruiter

* 288-bed hospital, offering a full range of services including comprehensive and interventional stroke care, preventative and corrective cardiac care, full-service orthopedic and spine treatment, an ER 24/7®, and general surgery * As one of the first hospitals in the area to achieve Atrial Fibrillation Certification (SCPC), our technologically advanced hospital allows our highly skilled physicians, nursing and caregivers to serve our growing community * Northside Hospital was the first nationally recognized Comprehensive Stroke Center in Pinellas County and nationally recognized for quality and safety by earning an 'A' rating from the Leapfrog Group

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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