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Cerner Support Analyst Jobs in Alabama (NOW HIRING)

Billing Specialist

Birmingham, AL

$18 - $24.25/hr

The Billing Specialist II also supports team training, assists with audits, and ensures compliance ... Ability to analyze and resolve complex billing issues, including denials and payment discrepancies.

$39.97 - $62.91/hr

Analyze workflow data, literature, new technology, best practice, and standards to meaningfully ... Experience working with Cerner, Epic, or other EHR vendors and associated health information ...

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Cerner Support Analyst information

See Alabama salary details

$13

$28

$50

How much do cerner support analyst jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for cerner support analyst in Alabama is $28.44, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $34.23 per hour, depending on experience, location, and employer.

What is a Cerner Support Analyst?

A Cerner Support Analyst is responsible for providing technical and functional support for the Cerner electronic health record (EHR) system. They assist healthcare staff by troubleshooting issues, configuring the system, and ensuring smooth operation to optimize patient care. Analysts may also train users, implement system updates, and collaborate with IT teams to enhance system functionality. Their role is essential in maintaining a reliable and efficient EHR system for healthcare providers.

What does a Cerner Support Analyst do?

A typical day for a Cerner Support Analyst involves responding to support tickets from healthcare staff, troubleshooting system issues, and assisting with user access or workflow questions in the Cerner environment. Analysts often participate in team meetings to discuss ongoing projects or problems and may assist with ongoing training for end-users. You’ll work collaboratively with IT teams, clinicians, and sometimes Cerner representatives to ensure any disruptions are minimized and resolved efficiently. The role is fast-paced and requires prioritizing multiple requests, making communication and organizational skills especially important.

What skills and qualifications are needed to be a Cerner Support Analyst?

To thrive as a Cerner Support Analyst, you need a solid understanding of healthcare IT systems, particularly the Cerner electronic medical record (EMR) platform, combined with strong troubleshooting and problem-solving skills. Familiarity with clinical workflows, basic SQL queries, ticketing systems, and possibly certifications such as Cerner Millennium or CompTIA Healthcare IT Technician is highly valuable. Exceptional communication, patience, and customer service skills help analysts effectively support end-users and collaborate with cross-functional teams. These competencies are essential to resolving technical issues quickly and maintaining smooth clinical operations within healthcare organizations.

What are the most commonly searched types of Cerner Support Analyst jobs in Alabama?

The most popular types of Cerner Support Analyst jobs in Alabama are:

What are popular job titles related to Cerner Support Analyst jobs in Alabama?

For Cerner Support Analyst jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Cerner Support Analyst jobs in Alabama look for?

The top searched job categories for Cerner Support Analyst jobs in Alabama are:

Infographic showing various Cerner Support Analyst job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 20% Part Time, and 7% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $59,152 per year, or $28.4 per hour.

Clinical Informatics Analyst-IT-Technical Services-Crestwood-FT-1st shift

Huntsville Hospital Health System

Huntsville, AL

Full-time

Re-posted 10 days ago


Huntsville Hospital Health System rating

6.1

Company rating: 6.1 out of 10

Based on 207 frontline employees who took The Breakroom Quiz

727th of 888 rated healthcare providers


Job description

Overview

The Clinical Informatics Analyst is a member of the clinical informatics team supporting the hospital's Electronic Health Record (EHR) and clinical systems and applications used by clinical staff, operational teams, and IT. This position reports to the Manager, Clinical Informatics and is a non-clinical position focused on daily user support, clinical applications and EMR support, optimization, interoperability, data querying/extraction, data integrity, and training coordination to enhance patient care delivery and support operational performance aligned with organizational goals.

Responsibilities

EHR & Clinical Systems/Applications Support

  • Provide frontline support and troubleshooting for EHR and clinical applications access (e.g., AS400, Medhost, TigerConnect, Commure Pro, etc. and coordinate user issues with the IT support team
  • Log and track user issues, troubleshoot, and/or escalate to informatics team or vendors as appropriate
  • Support Clinical Informatics Specialists with CPOE and EHR documentation builds and optimization requests
  • Assist with system upgrades, testing cycles, enhancements, and downtime activities as assigned

System Configuration & Maintenance

  • Conduct scheduled EMR periodic maintenance activities
  • Maintain/update current user access, personas, and new access for providers and staff

Regulatory & Compliance Support

  • Support interoperability activities including (chart audits, continuing care documentation and transmissions
  • Support error report resolution and assist with reporting requirements for CMS, Joint Commission, and other agencies
  • Support chart audits and ensure accurate system data capture
  • Help maintain compliance with healthcare data standards and policies

Education & Training Support

  • Coordinate clinical user and provider training
  • Assist with development of training materials and presentations
  • Coordinate and maintain training records

Data Analysis, Querying & Reporting

  • Prepare and maintain queries, reports, dashboards, and data extracts
  • Support quality improvement and operational initiatives
  • Monitor and maintain data integrity and consistency

Team & Project Support

  • Participate in EHR implementations, upgrades, and optimization projects as assigned
  • Support user testing (UAT), downtime, and go-live activities
  • Maintains a professional working relationship with coworkers, leaders, providers and staff
  • Collaborate across departments to ensure successful system adoption
  • Participate in meetings and committees as designated
Qualifications

Required

  • Bachelor's degree in nursing or healthcare-related degree, information systems, healthcare administration, or equivalent experience
  • Minimum of 3 years of experience in healthcare, clinical systems support, clinical informatics, or similar
  • Experience in a hospital or health system environment
  • Experience with querying and reporting tools (e.g., SQL, Power BI, Tableau) or aptitude to learn
  • Skilled with Microsoft Office tools (Excel, PowerPoint, Word)
  • Experience working with electronic health records (e.g., Epic, Cerner, Meditech, or other)

Preferred

  • Experience with Medhost electronic health record or other EHR
  • Knowledge of healthcare quality metrics and regulatory reporting
Employment Type: OTHER

What Huntsville Hospital Health System employees say

Pay

Benefits

Hours and flexibility

Workplace

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