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How much do cerner support analyst jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for cerner support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What is a Cerner Support Analyst job?

A Cerner Support Analyst is responsible for providing technical and functional support for the Cerner electronic health record (EHR) system. They assist healthcare staff by troubleshooting issues, configuring the system, and ensuring smooth operation to optimize patient care. Analysts may also train users, implement system updates, and collaborate with IT teams to enhance system functionality. Their role is essential in maintaining a reliable and efficient EHR system for healthcare providers.

What are the key skills and qualifications needed to thrive in the Cerner Support Analyst position, and why are they important?

To thrive as a Cerner Support Analyst, you need a solid understanding of healthcare IT systems, particularly the Cerner electronic medical record (EMR) platform, combined with strong troubleshooting and problem-solving skills. Familiarity with clinical workflows, basic SQL queries, ticketing systems, and possibly certifications such as Cerner Millennium or CompTIA Healthcare IT Technician is highly valuable. Exceptional communication, patience, and customer service skills help analysts effectively support end-users and collaborate with cross-functional teams. These competencies are essential to resolving technical issues quickly and maintaining smooth clinical operations within healthcare organizations.

What does a typical day look like for a Cerner Support Analyst?

A typical day for a Cerner Support Analyst involves responding to support tickets from healthcare staff, troubleshooting system issues, and assisting with user access or workflow questions in the Cerner environment. Analysts often participate in team meetings to discuss ongoing projects or problems and may assist with ongoing training for end-users. You’ll work collaboratively with IT teams, clinicians, and sometimes Cerner representatives to ensure any disruptions are minimized and resolved efficiently. The role is fast-paced and requires prioritizing multiple requests, making communication and organizational skills especially important.

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What are the most commonly searched types of Cerner Support Analyst jobs? The most popular types of Cerner Support Analyst jobs are:
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Cerner Support Analyst jobs near you
Infographic showing various Cerner Support Analyst job openings in the United States as of June 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 72% In-person, 14% Hybrid, and 14% Remote job distribution, with an average salary of $65,261 per year, or $31.4 per hour.
Cerner Build Analyst - Provider Experience

Cerner Build Analyst - Provider Experience

Vector Consulting Group

Kansas City, MO

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 22 days ago

Job description

VCG is looking for a Cerner Configuration Analyst for Provider Experience to supplement the design & configure phase of the project. The role is responsible for the analysis and documentation of business requirements related to Clinical Design Team specialty area they are assigned to support. The role performs as a key member of the Clinical Design Team. The Cerner application/configuration analyst analyzes and documents gaps between business requirements and relevant Cerner Module (software) features and functions. Working collaboratively with a variety of internal and external users, the Cerner application/configuration analyst develops detailed clinical specifications to determine system requirements and user readiness initiatives; participates in software analysis, tailoring and testing; develops and validates the specification documentation; and actively participates as a resource in committees as required. The Cerner application/configuration analyst utilizes both clinical knowledge and strong technical computer skills to support the development/modification, successful implementation, ongoing support and maintenance of the designated clinical Cerner Module(s) of their Design Team.
Duties include, but not limited to:

* leads and/or conducts exercises to gather detailed business requirements

* develops detailed application specifications

* validates specification documentation

* leads and/or participates in feasibility studies

* configuring and building using the Cerner build tools

* conducts application analysis, including (as required) system performance, capacity plans, system interfaces, data conversion routines, acceptance criteria, gap analysis, risks, opportunities

* documents changes in user processes, assists with business process redesign

* develops recommendations related to new applications and processes

* provides input into development of policies and procedures

* develops detailed work plans for application release and implementation schedules

* liaises with security/privacy coordinators to ensure compliance

* system testing and script writing

* training material development

* user training / education to provide support

* troubleshooting system issues


Start Date: ASAP
Length: 6 months to start
Region: Northwest
Hours: Full Time
Travel: 0-25%
Type: Contractor
Vector Consulting Group, Inc. is a nationally recognized leader in Healthcare IT Staffing and Consulting Services. VCG provides healthcare organizations the expertise needed to attain strategic initiatives in Information Technology, while establishing long-term relationships through accountability, respect and integrity.
VCG offers extremely competitive rates for both and employees and contractors including the following full fortune 500 benefits for our employees: 401k retirement with company match, Medical, Dental, Vision, Short/Long Term Disability and Life Insurance. VCG also offers a bonus and referral program for those who are interested.

* Proficient and knowledgeable at building and maintaining Cerner Millennium suite of applications -Provider Experience preferred

* Preferred experience with implementing Cerner Millennium in a complex Provider Experience Information Systems environment

* Experience troubleshooting issues in Cerner, including a high level understanding of the Cerner data model and architecture.

* Previous Cerner training in an asset

* Clinical background preferred

* Experience in workflow analysis and future state design; previous project life cycle experience preferred

* Canadian Healthcare experience / knowledge is preferred