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Cerner Support Analyst Jobs (NOW HIRING)

UHS

Clinical Analyst I - Cerner

Blue Springs, MO · On-site

Provides on-going support and management of clinical applications * Works with technical staff on ... Cerner EHR/EMR * Proficiency in data tools * Strong analytical and problem-solving skills

UHS

Clinical Analyst I - Cerner

Blue Springs, MO · On-site

Provides on-going support and management of clinical applications * Works with technical staff on ... Cerner EHR/EMR * Proficiency in data tools * Strong analytical and problem-solving skills

Mission Hospital

Senior EHR Support Analyst

Brevard, NC · On-site

This position requires Cerner EHR build experience. Candidates must be local to the Asheville, NC ... As a Senior EHR Support Analyst with Mission Hospital you can be a part of an organization that is ...

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How much do cerner support analyst jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for cerner support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What is a Cerner Support Analyst job?

A Cerner Support Analyst is responsible for providing technical and functional support for the Cerner electronic health record (EHR) system. They assist healthcare staff by troubleshooting issues, configuring the system, and ensuring smooth operation to optimize patient care. Analysts may also train users, implement system updates, and collaborate with IT teams to enhance system functionality. Their role is essential in maintaining a reliable and efficient EHR system for healthcare providers.

Who is Cerner's biggest competitor?

Cerner's biggest competitors in the healthcare IT and electronic health record (EHR) industry include Epic Systems and Meditech. These companies offer similar EHR solutions and support services for healthcare providers, making them primary rivals in the market. Support analysts working with Cerner may also encounter competition from these firms when analyzing industry trends or client preferences.

How much does a Cerner revenue cycle analyst make?

A Cerner revenue cycle analyst typically earns between $60,000 and $85,000 annually, depending on experience, location, and certifications. The role involves working with Cerner's revenue cycle management systems and may require knowledge of healthcare billing and coding processes.

What does a support analyst do?

A support analyst provides technical assistance and troubleshooting for software, hardware, or systems within an organization. In the context of Cerner support, they help healthcare providers resolve issues with electronic health record systems, often using diagnostic tools and communication skills to ensure system functionality and user satisfaction.

What is a Cerner support analyst job description?

A Cerner support analyst is responsible for providing technical assistance and troubleshooting support for Cerner electronic health record (EHR) systems. They analyze system issues, implement solutions, and collaborate with healthcare staff to optimize system performance, often requiring knowledge of healthcare workflows, Cerner tools, and relevant certifications. The role typically involves working in a healthcare IT environment and may require strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive in the Cerner Support Analyst position, and why are they important?

To thrive as a Cerner Support Analyst, you need a solid understanding of healthcare IT systems, particularly the Cerner electronic medical record (EMR) platform, combined with strong troubleshooting and problem-solving skills. Familiarity with clinical workflows, basic SQL queries, ticketing systems, and possibly certifications such as Cerner Millennium or CompTIA Healthcare IT Technician is highly valuable. Exceptional communication, patience, and customer service skills help analysts effectively support end-users and collaborate with cross-functional teams. These competencies are essential to resolving technical issues quickly and maintaining smooth clinical operations within healthcare organizations.

What does a typical day look like for a Cerner Support Analyst?

A typical day for a Cerner Support Analyst involves responding to support tickets from healthcare staff, troubleshooting system issues, and assisting with user access or workflow questions in the Cerner environment. Analysts often participate in team meetings to discuss ongoing projects or problems and may assist with ongoing training for end-users. You’ll work collaboratively with IT teams, clinicians, and sometimes Cerner representatives to ensure any disruptions are minimized and resolved efficiently. The role is fast-paced and requires prioritizing multiple requests, making communication and organizational skills especially important.

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Cerner Support Analyst jobs near you
Cerner Ambulatory Onboarding Analyst

Cerner Ambulatory Onboarding Analyst

Northside Hospital Inc.

Atlanta, GA

Full-time

Posted 7 days ago

Northside Hospital rating

7.3

Company rating: 7.3 out of 10

Based on 435 frontline employees who took The Breakroom Quiz

298th of 877 rated healthcare providers

Job description

Overview

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

Responsibilities

The Ambulatory Cerner Onboarding Analyst is responsible for coordinating and executing the end-to-end onboarding of ambulatory practices and providers into the Cerner electronic medical record (EMR) system. This role serves as the primary point of contact for assigned practices, ensuring a structured, accurate, and timely onboarding experience while adhering to established workflows, governance, and quality standards. 

The analyst leads the onboarding process from initial project assignment through go-live support by paticiapting and facilitating task such as workflow reviews, onsite shadowing, preparing all required design and build documentation, preparing Data Collection Worksheets (DCWs)etc.  The analyst acts as a liaison between the Practices and the different IT Teams.  They collaborate closely with cross-functional teams.

In addition to project execution, the Ambulatory Cerner Onboarding Analyst is accountable for maintaining accurate project tracking, documenting status updates, escalating risks or delays, and participating in required meetings, handoffs, and validations. The role requires strong organizational skills, professional presence during onsite and virtual engagements, and a commitment to delivering high-quality, reliable information that supports safe and effective patient care. 

Qualifications

KNOWLEDGE SKILLS AND ABILITIES/LICENSE OR CERTIFICATION REQUIRED

 

1.     B.S. Degree in Nursing, Business, Systems, or  related field or Five (5) years healthcare financial or clinical experience

2.     Two (2) years healthcare financial, clinical systems, or training experience (with B.S. Degree)

3. Experience with Cerner (Ambulatory preferred) 

4. Knowledge of ambulatory clinical, provider and front-office workflows 

5. Strong documentation, communication, and organizational skills 

6. Prior experience supporting Cerner Ambulatory implementations (full life cycle) or onboarding initiatives, including provider and practice go-lives 

7. Ability to create, design and maintain Excell Spreadsheets

 

KNOWLEDGE SKILLS AND ABILITIES/LICENSE OR CERTIFICATION PREFERRED

1. Experience developing, reviewing, and handing off Documentation Configuration Worksheets (DCWs) and related build artifacts with a high level of accuracy 

2. Strong ability to collaborate with cross-functional teams (Workflow & Design, Revenue Cycle, Training, Project Management, and Practice Leadership) 

3. Clinical Experience (MA, RN, RT, etc) 

4. Proficiency with tracking and documentation tools (SharePoint, OneNote, and project trackers) 

Work Hours:8am-5pmEmployment Type: FULL_TIME

What Northside Hospital employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Northside Hospital

Sourced by ZipRecruiter

* 288-bed hospital, offering a full range of services including comprehensive and interventional stroke care, preventative and corrective cardiac care, full-service orthopedic and spine treatment, an ER 24/7®, and general surgery * As one of the first hospitals in the area to achieve Atrial Fibrillation Certification (SCPC), our technologically advanced hospital allows our highly skilled physicians, nursing and caregivers to serve our growing community * Northside Hospital was the first nationally recognized Comprehensive Stroke Center in Pinellas County and nationally recognized for quality and safety by earning an 'A' rating from the Leapfrog Group

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

Year founded

1970

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