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Cerner Adoption Coach Jobs (NOW HIRING)

Lead, coach, and develop managers and consultants across the Clearinghouse Solution Adoption ... Knowledge of Epic, Cerner, Meditech, or other major provider technologies. SaaS implementation or ...

Lead, coach, and develop managers and consultants across the Clearinghouse Solution Adoption ... Knowledge of Epic, Cerner, Meditech, or other major provider technologies. SaaS implementation or ...

... and hands-on coaching. Trainers position end users to acquire the knowledge and skills to ... Experience working directly in the Oracle Health/Cerner EHR as a clinician, administrative staff ...

... and hands-on coaching. Trainers position end users to acquire the knowledge and skills to ... Experience working directly in the Oracle Health/Cerner EHR as a clinician, administrative staff ...

... and hands-on coaching. Trainers position end users to acquire the knowledge and skills to ... Experience working directly in the Oracle Health/Cerner EHR as a clinician, administrative staff ...

... and hands-on coaching. Trainers position end users to acquire the knowledge and skills to ... Experience working directly in the Oracle Health/Cerner EHR as a clinician, administrative staff ...

... and hands-on coaching. Trainers position end users to acquire the knowledge and skills to ... Experience working directly in the Oracle Health/Cerner EHR as a clinician, administrative staff ...

Provide coaching, mentoring, and guidance to trainers, end users, and stakeholders to support ... Experience working in and/or training end users on Oracle Health (formerly Cerner) electronic ...

This role will advise and coach teams within the IHP Agile Release Train, support Agile artifact ... Support adoption and consistent execution of SAFe and Lean-Agile practices, including PI planning ...

This role will advise and coach teams within the IHP Agile Release Train, support Agile artifact ... Support adoption and consistent execution of SAFe and Lean-Agile practices, including PI planning ...

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Cerner Adoption Coach information

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How much do cerner adoption coach jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for cerner adoption coach in the United States is $19.70, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.67 per hour, depending on experience, location, and employer.

What is a Cerner Adoption Coach?

A Cerner Adoption Coach is a professional who helps healthcare organizations transition to and effectively use Cerner electronic health record (EHR) systems. Their role involves training staff, providing support during the implementation process, and ensuring that best practices are followed to maximize the benefits of the Cerner platform. They act as a bridge between technical teams and clinical staff, helping to address concerns, answer questions, and tailor workflows to fit the needs of the organization. Their expertise helps to reduce resistance to change and improve overall user adoption of the Cerner system.

What are the key skills and qualifications needed to thrive as a Cerner Adoption Coach?

To thrive as a Cerner Adoption Coach, you need a solid understanding of clinical workflows, healthcare operations, and experience with electronic health records (EHRs), typically supported by a background in nursing, informatics, or healthcare IT. Familiarity with Cerner solutions, EHR training modules, and digital adoption platforms is essential, and certifications such as Cerner Certified Trainer or equivalent are highly valued. Strong communication, teaching, and change management skills help facilitate user adoption and address resistance among healthcare staff. These competencies are crucial for successfully guiding organizations through EHR transitions, ensuring efficient use of Cerner systems, and improving patient care outcomes.

What are some common challenges faced by Cerner Adoption Coaches when supporting healthcare staff during system transitions?

Cerner Adoption Coaches often encounter resistance to change from clinical and administrative staff who are adapting to new workflows and technologies. Balancing the needs of multiple departments while ensuring consistent training and support can be demanding, especially in high-pressure healthcare environments. Coaches must also tailor their approach to various learning styles and proficiency levels, fostering engagement and confidence in using the Cerner system. Strong communication and problem-solving skills are essential for overcoming these challenges and promoting successful adoption.

What is the difference between Cerner Adoption Coach vs Cerner Implementation Specialist?

AspectCerner Adoption CoachCerner Implementation Specialist
CertificationsHealthcare IT, Cerner-specific trainingHealthcare IT, Cerner certifications
Work EnvironmentTraining, user support, change managementSystem setup, configuration, deployment
Employer & IndustryHospitals, health systems using CernerHospitals, health systems implementing Cerner
Search & Comparison IntentFocus on user adoption and trainingFocus on system implementation and setup

The Cerner Adoption Coach primarily focuses on training and supporting healthcare staff to effectively use Cerner systems, emphasizing change management and user engagement. In contrast, the Cerner Implementation Specialist is involved in configuring and deploying the system during initial setup. Both roles require healthcare IT knowledge and Cerner-specific certifications but serve different stages of the system lifecycle.

What are the most commonly searched types of Cerner Adoption Coach jobs?

The most popular types of Cerner Adoption Coach jobs are:

Infographic showing various Cerner Adoption Coach job openings in the United States as of August 2026, with employment types broken down into 44% Full Time, 55% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,970 per year, or $19.7 per hour.

Director, Solution Adoption

Patientco

Lehi, UT

Full-time

Medical, Retirement, PTO

Re-posted 5 days ago


Job description

ABOUT THIS POSITION

Waystar is seeking a strategic, client-focused leader to serve as Director, Solution Adoption - Clearinghouse. This role is responsible for leading a team of managers, consultants, and implementation professionals who drive the successful onboarding, activation, adoption, and optimization of Waystar's Clearinghouse solutions.
The Director will be accountable for delivering exceptional client outcomes, developing high-performing teams, ensuring predictable revenue realization, and driving operational excellence across a portfolio of enterprise healthcare clients. This leader must balance people development, client success, and business performance while partnering cross-functionally with Product, PMO, Advisory Services, Client Success, Sales, and Executive Leadership.
This is a highly visible leadership role requiring strong executive presence, healthcare revenue cycle expertise, and a passion for developing people and building scalable operating models.

WHAT YOU'LL DO

Leadership & Talent Development

  • Lead, coach, and develop managers and consultants across the Clearinghouse Solution Adoption organization.
  • Foster a culture of accountability, transparency, collaboration, and continuous improvement.
  • Drive employee engagement, retention, succession planning, and leadership development initiatives.
  • Recruit, develop, and retain top implementation and consulting talent.
  • Serve as a role model for Waystar's values and leadership principles.

Client Success & Delivery Execution

  • Own successful implementation, activation, stabilization, and adoption of Clearinghouse solutions for enterprise clients.
  • Ensure clients achieve measurable business outcomes and realize value from their Waystar investment.
  • Serve as an executive escalation point for critical client situations.
  • Partner directly with client executives to build trusted relationships and align on strategic objectives.
  • Drive execution excellence across project planning, configuration, testing, activation, and stabilization activities.

Business & Financial Performance

  • Accountable for:
    • Client Satisfaction
    • Revenue Realization
    • Activation Success
    • Resource Utilization
    • Backlog Management
    • Employee Engagement
    • Delivery Predictability
  • Monitor key operational and financial metrics and proactively address risks.
  • Partner with leadership to improve forecasting accuracy and resource planning.

Strategic Planning & Operational Excellence

  • Develop workforce and capacity plans that support business growth and delivery commitments.
  • Identify opportunities to improve processes, streamline operations, and enhance the client experience.
  • Lead initiatives that improve scalability, consistency, and execution across the organization.
  • Partner with Product and Client Success leaders to improve cross-functional engagement models and reduce operational friction.

Cross-Functional Leadership

  • Collaborate with Product, PMO, Advisory Services, Client Success, Sales, Support, and Transformation teams.
  • Influence decisions and drive alignment across organizations without direct authority.
  • Represent Solution Adoption in executive discussions regarding client commitments, delivery strategies, and organizational priorities.

WHAT YOU'LL NEED

Required
8+ years of healthcare technology, healthcare operations, or revenue cycle leadership experience.
5+ years of people leadership experience, including managing managers.
Experience leading enterprise implementations or client-facing delivery organizations.
Strong understanding of healthcare revenue cycle workflows.
Proven ability to manage executive-level client relationships and escalations.
Demonstrated success leading teams through growth, change, and transformation.
Preferred
Experience with Clearinghouse, Eligibility, Claims, Remittance, EDI, or Revenue Cycle technologies.
Knowledge of Epic, Cerner, Meditech, or other major provider technologies.
SaaS implementation or professional services leadership experience.
Experience managing geographically distributed teams.

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar's healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful,optimistic & fun.

Waystar products have won multiple Best in KLAS or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.comor follow @Waystaron Twitter.

WAYSTAR PERKS

  • Competitive total rewards (base salary + bonus, if applicable)
  • Customizable benefits package (3 medical plans with Health Saving Account company match)
  • We offer generous paid time off for our non-exempt team members, starting with 3 weeks +13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
  • Paid parental leave (including maternity + paternity leave)
  • Education assistance opportunities and free LinkedIn Learning access
  • Free mental health and family planning programs, including adoption assistance and fertility support
  • 401(K) program with company match
  • Pet insurance
  • Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.